Why we choose Datadog over other services.
July 05, 2025

Why we choose Datadog over other services.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Datadog

We use Datadog to assess logs and rum sessions & review the scope of our code. It's a fascinating tool, to be very honest; we switched over to it after using other services. Datadog is superior to its competitors, offering a one-stop shop for all your needs. Now, we're used to the platform and can't move forward without it.

Pros

  • Rum sessions.
  • Error logs.
  • Client preference views.

Cons

  • Firebase scoop.
  • Parallel automation testing.
  • Local pipeline runs.
  • Better cost.
  • Multiple resources.
  • Great log management.
There is some room for improvement, but the Datadog team sends out updates frequently, and the UI is user-friendly for engineers, with no significant loading issues or region-specific problems. That was one of the key reasons we preferred Datadog; our company has employees worldwide, and it wasn't difficult to transition to the tool.
Our logs are very important, and Datadog manages them exceptionally well. We frequently use Datadog services for our investigations. Use case: Monitor your apps, infrastructure, APIs, and user experience.


Key features:


Logs, metrics, and APM (Application Performance Monitoring)


Real-time alerting and dashboards


Supports Kubernetes, AWS, GCP, and other integrations


RUM (Real User Monitoring) and Synthetics





✅ Best for backend, server, and distributed systems monitoring.

Do you think Datadog delivers good value for the price?

Yes

Are you happy with Datadog's feature set?

Yes

Did Datadog live up to sales and marketing promises?

Yes

Did implementation of Datadog go as expected?

Yes

Would you buy Datadog again?

Yes

A one-stop solution for everything you need. Multiple functionalities are tailored to meet specific business needs. Logs are essential for any business, and Datadog manages logs effectively. Rum sessions are something new to me and have given us a new perspective on how to reverse engineer issues that we see for our customers.

Comments

More Reviews of Datadog