Datadog is a fundamentally useful platform for centralized app observabilty and beyond
December 04, 2025

Datadog is a fundamentally useful platform for centralized app observabilty and beyond

Jeffrey van Santen | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Datadog

Datadog is our first point of access for developers to review logs and monitoring of key services and architecture. Primarily, we were drowning in trying to find useful logs in AWS Cloudwatch and Datadog's log discovery capabilities are far and away better. We have setup up several key alarms for bad log patterns but have yet to find full utility in monitoring other metrics - largely because we do not have a core platform development team.

Pros

  • Log indexing
  • Log Searching
  • Dashboard building (combining logs and metrics)
  • Traceability
  • User Monitoring

Cons

  • More recipes for fundamental monitoring tooling
  • Targetting different scales of application (beyond enterprise SaaS)
  • Multiple workspaces in an account to separate users
  • Highly improved distributed compute debugging
  • Still waiting for Bits AI access - negative experience on new product rollouts
  • Spreadsheets have made reporting to external teams significantly easier
There are so many features that it can be hard to figure out where you need to go for your own use case. For example, RUM monitoring us buried in a "Digital Experience" sidebar setting when this is one of our key use cases that I sometimes struggle to find in the application. It appears that ECS + Fargate monitoring was recently released which is great because we had to build a lambda reporting solution for ephemeral task monitoring. But this new feature was never on my radar until I starting clicking around the application.
Datadog is a more complex but complete solution than any of the other Log Aggregation, monitoring, or general observabilty tools that we have trialed. I found it easier to setup following useful and up-to-date documentation provided directly by Datadog instead of scattered around many blogs or articles. I would love to have my own Grafana + Prometheus expert to setup all the peices we need but you're paying for expertise there instead of an experience with Datadog.

Do you think Datadog delivers good value for the price?

Yes

Are you happy with Datadog's feature set?

Yes

Did Datadog live up to sales and marketing promises?

Yes

Did implementation of Datadog go as expected?

Yes

Would you buy Datadog again?

Yes

Datadog can be pricey for larger scale businesses, so it really depends on your use case. For us, we have a small single deployment application and a small developer team, so our costs are mostly reasonable. There are more features than we can explore which can be somewhat overwhelming. It is mostly easy and intuitive to use but for larger scale you may consider rolling your own solutions.

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