Data Dog Wins at Monitoring and Alerting
October 17, 2019

Data Dog Wins at Monitoring and Alerting

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Datadog

Our IT department uses Data Dog to monitor critical server uptime as well as switches and routers over SNMP. We also use the Data Dog API to write critical events for alerting and monitoring. We don’t currently use the application monitoring features, but I could see us using them in the future.
  • Price.
  • Functionality/extensibility.
  • Support.
  • Community.
  • Documentation is lacking in some places.
  • Some features could be easier to set-up.
  • Favors customization over simplicity.
  • Increased uptime.
  • Increased awareness of system slow downs.
  • Faster time to resolution for issues.
New Relic was a good tool but had really pushy salespeople. They also released a product called infrastructure recently, and it was worse than their previous product (servers). The previous product was also free! Needless to say, we will not be going back to New Relic any time soon.
The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.

Do you think Datadog delivers good value for the price?

Yes

Are you happy with Datadog's feature set?

Yes

Did Datadog live up to sales and marketing promises?

Yes

Did implementation of Datadog go as expected?

Yes

Would you buy Datadog again?

Yes

Data Dog is great product for modern tech stacks on cloud technology. Might not be as good of a fit for non tech companies or older tech stacks. This being said we use it to monitor some old windows servers and some old sql server instances. We also appreciate the custom API and use it for some of our apps to write alerts of issues to.