What users are saying about
80 Ratings
7 Ratings
80 Ratings
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Score 8.4 out of 100
7 Ratings
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Score 7.7 out of 100

Likelihood to Recommend

Datadog

Datadog is a no-brainer for any environment that relies on multiple servers. Even for one server, it's so much better to use for monitoring and alert capability than anything else I remember looking at before we started using Datadog. Teams can even use it to track their progress of investigating an alert so multiple people aren't unknowingly looking into the same exact issue unnecessarily.
Anonymous | TrustRadius Reviewer

ITRS Geneos

ITRS Geneos is well suited in any situation where uptime is mission critical.
Alexander Gubenko | TrustRadius Reviewer

Pros

Datadog

  • APIs, the ability to interact with the data we pull into data dog is key. We port the information over to Servicenow, so the ability to pull everything into DataDog, then Servicenow, is a key component of our success here at Wayfair.
  • Simple Interface - clean, useful, effective. Allows users to use DataDog for one reason, get work done.
  • Lightweight agent on hosts
Anthony Zappala | TrustRadius Reviewer

ITRS Geneos

  • ITRS Geneos has many built-in plugins to integrate with other widely used tools like Control-M.
  • Apart from being the monitoring tool, it provides different features like capacity planning and log analytics.
  • ITRS Geneos' new UI is quick, responsive and user-friendly.
Anonymous | TrustRadius Reviewer

Cons

Datadog

  • User interface could be improved in some areas, looking for host information and the agent install link takes a bit of time.
  • Configuration of the agent is generally done via a config file which is a pro and a con. It would be nice to have some UI to configure various agent options.
  • Billing isn't entirely straightforward, they could use more reports to figure out the source of your monthly costs.
Kevin Van Heusen | TrustRadius Reviewer

ITRS Geneos

  • The only problem I really had was the adjustment abilities of the GUI, otherwise it was a great product.
Alexander Gubenko | TrustRadius Reviewer

Support Rating

Datadog

Datadog 8.3
Based on 11 answers
Our experience working with their support found them to be helpful and quick to respond. Also, as many of their integrations are open source, improvements we desired could be tracked and even driven by us. Their documentation is excellent and makes integrating their tooling simple and makes standing up monitoring for new application a quick and painless process.
Anonymous | TrustRadius Reviewer

ITRS Geneos

ITRS Geneos 9.0
Based on 1 answer
ITRS Geneos support is well managed by its wide variety of options like live chat, query submissions, 24/7 on-call support, self help and of course well-documented details about its features and troubleshooting methods.ITRS Geneos is being used by many big size organizations because it is a stable product with a good pool of knowledge available about it.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Datadog

New Relic APM is a great application performance monitoring tool, but the agent was producing an increased load on our system compared to Datadog. Datadog also gives the flexibility of going outside of the boundaries of the application and looking at system performance as well, which can have a large impact on application performance.
Stephen Groat | TrustRadius Reviewer

ITRS Geneos

Every tool that competes in the market with ITRS Geneos has its own capabilities and shortcomings. For our project, ITRS Geneos stands out since it is a stable product with a long history of serving large organizations with huge number of components to monitor.ITRS Geneos has upgraded itself to a new and better GUI interface and has offered integration with different tools.
Anonymous | TrustRadius Reviewer

Return on Investment

Datadog

  • One of our critical production databases went down a couple of weeks back. Just because we had the Datadog monitoring enabled for that database, Datadog sent the alerts to PagerDuty and we were instantly notified via pager and email alert. We could act right away and bring up the database within a few mins.
  • Ability to create custom screenboards have allowed us to track the critical and warning alerts in front of our eyes all the time
Rajeshh Raghavan | TrustRadius Reviewer

ITRS Geneos

  • Prevented losses in trades
  • Efficient server maintenance
  • Preventative server maintenance
Alexander Gubenko | TrustRadius Reviewer

Screenshots

Pricing Details

Datadog

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Datadog Editions & Modules

Edition
Free1
Standard$15/host2
EnterpriseCustom3
  1. Up to 5 hosts
  2. Up to 500 hosts
  3. 500+ hosts
Additional Pricing Details

ITRS Geneos

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ITRS Geneos Editions & Modules

Additional Pricing Details

Add comparison