Datadog vs. ManageEngine NetFlow Analyzer

DataDog Is well suited to all of the Infrastructure Monitoring Solutions, DB monitoring, and other Network monitoring also. It's not well suited because it cannot give perfect Infrastructure recommendations for our use case but also For example: If we are using AWS DB to monitor performance insights then Datadog is less effective there because AWS gives very niche recommendations.

Incentivized

Identifying network traffic anomalies. Identifying applications, devices, or users that are utilizing high bandwidth. Capacity planning for network links and internet circuits. Detecting potential security threats or breaches. Network performance and troubleshooting. Reporting network utilization.

• APIs, the ability to interact with the data we pull into data dog is key. We port the information over to Servicenow, so the ability to pull everything into DataDog, then Servicenow, is a key component of our success here at Wayfair.
• Simple Interface - clean, useful, effective. Allows users to use DataDog for one reason, get work done.
• Lightweight agent on hosts

Incentivized

• Analyze network traffic by breaking it down into conversations with the ability to look at ingress and egress traffic.
• Gives a quick view of overall performance.

Incentivized

• We had a couple "integrations" that had some issues during setup, but Support addressed them very quickly
• Unnecessary alerts about DataDog components...by the time I see them, they're almost always also fixed
• I wish there was a DataDog mobile app that would have dedicated alerts (configurable per alert to override Do Not Disturb setting) instead of relying on emails notifications that could be overlooked in the midst of many incoming emails around the same time.

Incentivized

• Check Network
• Check Flows
• Traffic

The user interface is quite intuitive with the exception of the network map. As a deployer of software, it is trivial to setup.

Incentivized

The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.

Incentivized

The support is always on point, fast, reliable, and their employees go above and beyond to help when we need it. I have yet to call them on any product we use and not get the issue resolved in a fast and timely manner. Also, they are also very pleasant while on the phone and/or in teh email chain. Overall I just couldn't ask for better.

Incentivized

We are still trying other products, but people still like Datadog. After setting up a dashboard, it's great for monitoring instances on Datadog. Also, the DevOps team had a good time setting up Datadog. It means Datadog was way easier to set up compared to those others.

Incentivized

Each of these solutions does what they aim to do. Based off of cost and need, ManageEngine fit better with our organization. We already use multiple ManageEngine products so bundling was a no brainer.

• Visibility into website issues and performance problems has improved our company communication.
• Handling and detecting site issues faster has improved customer satisfaction and retention.
• Configuration of the Datadog site can take a bit of time and we lost a bit of developer time during that process.

Incentivized

• Lot of positive impacts
• Low Budget
• Great results