Datadog vs. Micro Focus AppPulse Suite (discontinued)

DataDog Is well suited to all of the Infrastructure Monitoring Solutions, DB monitoring, and other Network monitoring also. It's not well suited because it cannot give perfect Infrastructure recommendations for our use case but also For example: If we are using AWS DB to monitor performance insights then Datadog is less effective there because AWS gives very niche recommendations.

Incentivized

From my point of view, when we are working with a medium package project, this Micro Focus AppPulse Suite is very useful and effective at finding problems in our activities and codes and isolating them. But when we are working on large-size projects or backend performances, it works slowly to detect issues.

Incentivized

• APIs, the ability to interact with the data we pull into data dog is key. We port the information over to Servicenow, so the ability to pull everything into DataDog, then Servicenow, is a key component of our success here at Wayfair.
• Simple Interface - clean, useful, effective. Allows users to use DataDog for one reason, get work done.
• Lightweight agent on hosts

Incentivized

• Monitoring user web activities from the user's point of view.
• Gives status details as clear dashboard formats.

Incentivized

• We had a couple "integrations" that had some issues during setup, but Support addressed them very quickly
• Unnecessary alerts about DataDog components...by the time I see them, they're almost always also fixed
• I wish there was a DataDog mobile app that would have dedicated alerts (configurable per alert to override Do Not Disturb setting) instead of relying on emails notifications that could be overlooked in the midst of many incoming emails around the same time.

Incentivized

• It's getting slow when we work with large projects.
• At first it's hard to find some features.

Incentivized

The user interface is quite intuitive with the exception of the network map. As a deployer of software, it is trivial to setup.

Incentivized

The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.

Incentivized

Overall the support is good. Most of the hard situations passed smoothly because of the support team.

Incentivized

We are still trying other products, but people still like Datadog. After setting up a dashboard, it's great for monitoring instances on Datadog. Also, the DevOps team had a good time setting up Datadog. It means Datadog was way easier to set up compared to those others.

Incentivized

• Visibility into website issues and performance problems has improved our company communication.
• Handling and detecting site issues faster has improved customer satisfaction and retention.
• Configuration of the Datadog site can take a bit of time and we lost a bit of developer time during that process.

Incentivized

• With effective dashboard, it describes everything easily.
• Easy to setup and have some difficulties to handle.

Incentivized