TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Datadog

    Score8.8 out of 10
    N/ADatadog is a monitoring service for IT, Dev and Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.

    $18

    per month per host

    Palo Alto Networks Prisma Cloud

    Score8.9 out of 10
    N/APrisma Cloud, from Palo Alto Networks (based on technology acquired with Evident.io and RedLock) is presented as a comprehensive Cloud Native Security Platform (CNSP) that delivers full lifecycle security and full stack protection for multi- and hybrid-cloud environments.N/A
    Pricing
    DatadogPalo Alto Networks Prisma Cloud
    Editions & Modules
    Log Management
    $1.27
    per month (billed annually) per host
    Infrastructure
    $15.00
    per month (billed annually) per host
    Standard
    $18
    per month per host
    Enterprise
    $27
    per month per host
    DevSecOps Pro
    $27
    per month per host
    APM
    $31.00
    per month (billed annually) per host
    DevSecOps Enterprise
    $41
    per month per host
    No answers on this topic
    Offerings
    Pricing Offerings
    DatadogPalo Alto Networks Prisma Cloud
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsDiscount available for annual pricing. Multi-Year/Volume discounts available (500+ hosts/mo).—
    More Pricing Information
    Community Pulse
    DatadogPalo Alto Networks Prisma Cloud
    Considered Both Products
    Datadog
    No answer on this topic
    Palo Alto Networks
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    51 Answers
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    42 Answers
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    53 Answers
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    33 Answers
    No answers on this topic
    Implementation went as expected
    97%
    Implementation went as expected
    37 Answers
    100%
    Implementation went as expected
    6 Answers
    Features
    DatadogPalo Alto Networks Prisma Cloud
    Monitoring Tasks
    Comparison of Monitoring Tasks features of Datadog and Palo Alto Networks Prisma Cloud
    Feature
    Datadog
    8.3
    3 Ratings
    1% below category average
    Palo Alto Networks Prisma Cloud
    -
    Ratings
    Remote monitoring8.53 Ratings00 Ratings
    Network device monitoring7.72 Ratings00 Ratings
    Multiple Server Monitoring8.23 Ratings00 Ratings
    Multi-device monitoring8.23 Ratings00 Ratings
    Automated alerts and notifications8.93 Ratings00 Ratings
    Management Tasks
    Comparison of Management Tasks features of Datadog and Palo Alto Networks Prisma Cloud
    Feature
    Datadog
    6.5
    2 Ratings
    8% below category average
    Palo Alto Networks Prisma Cloud
    -
    Ratings
    Patch Management7.31 Ratings00 Ratings
    Service configuration management6.41 Ratings00 Ratings
    Software and hardware inventory5.51 Ratings00 Ratings
    Policy-based automation6.92 Ratings00 Ratings
    Reporting
    Comparison of Reporting features of Datadog and Palo Alto Networks Prisma Cloud
    Feature
    Datadog
    8.4
    3 Ratings
    5% above category average
    Palo Alto Networks Prisma Cloud
    -
    Ratings
    Performance data reports8.13 Ratings00 Ratings
    Customizable reporting7.83 Ratings00 Ratings
    Data visualization8.83 Ratings00 Ratings
    Risk analysis8.93 Ratings00 Ratings
    Security
    Comparison of Security features of Datadog and Palo Alto Networks Prisma Cloud
    Feature
    Datadog
    7.2
    2 Ratings
    4% below category average
    Palo Alto Networks Prisma Cloud
    -
    Ratings
    Data backup and recovery6.41 Ratings00 Ratings
    Antivirus and malware management7.31 Ratings00 Ratings
    Administrator access control7.82 Ratings00 Ratings
    Best Alternatives
    DatadogPalo Alto Networks Prisma Cloud
    Small Businesses
    Amazon CloudWatch
    Score7.8 out of 10
    No answers on this topic
    Medium-sized Companies
    LogicMonitor
    Score8.9 out of 10
    Microsoft Defender for Cloud
    Score8.7 out of 10
    Enterprises
    ManageEngine Site24x7
    Score10 out of 10
    Microsoft Defender for Cloud
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DatadogPalo Alto Networks Prisma Cloud
    Likelihood to Recommend
    8.9
    (66 ratings)
    9.8
    (7 ratings)
    Likelihood to Renew
    4.3
    (2 ratings)
    -
    (0 ratings)
    Usability
    8.7
    (45 ratings)
    9.8
    (2 ratings)
    Support Rating
    5.0
    (7 ratings)
    -
    (0 ratings)
    Implementation Rating
    1.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    DatadogPalo Alto Networks Prisma Cloud
    Likelihood to Recommend
    Datadog
    Datadog may be better suited for teams that have a more out-of-the-box infrastructure, on the primary platforms Datadog supports. You may also have better results if you have a bigger team dedicated to devops and/or a bigger budget. We found that trying to adapt it to our use case (small team, .NET on AWS Fargate) wasn't feasible. We continually ran into roadblocks that required us to dig through documentation (and at times, having to figure out some documentation was wrong), go back and forth with support, and in my opinion, waste money on excessive and unintended usages due to opaque pricing models and inaccurate usage reports, as well as broken/non-functional rate sampling controls.
    Incentivized
    Read full review
    Palo Alto Networks
    Finding specific Cloud Vendor specific Cloud resource configuration, tags, network information and etc. is fairly easy to do. Cloud alert capabilities are pretty good and with proper knowledge top notch alerts can be created. Only downside I can think of is ease of use.
    Incentivized
    Read full review
    Pros
    Datadog
    • The thing which Datadog does really well, one of them are its broad range of services integrations and features which makes it one step observability solution for all. We can monitor all types of our application, infrastructure, hosts, databases etc with Datadog.
    • Its custom dashboard feature which helps us to visualize the data in a better way . It supports different types of charts through those charts we can create our dashboard more attractive.
    • Its AI powered alerting capability though that we can easily identify the root cause and also it has a low noise alerting capability which means it correlated the similar type of issues.
    Incentivized
    Read full review
    Palo Alto Networks
    • Vulnerability assessment using Twistlock
    • Enhancing Security by scanning workload based on different Security standards and provide a compliance report
    • CF template integration with CI/CD pipeline to identify any security issue before workload are deployed
    • IAM/UEBA features additional to enchaining security posture
    • Auto remediation
    • Integration is simple and solution is supported on multiple cloud
    • Customized dashboard/queries
    Incentivized
    Read full review
    Cons
    Datadog
    • Alert windows cause lag in notifications (e.g. if the alert window is X errors in 1 hour, we won't get alerted until the end of the 1 hour range)
    • I would appreciate more supportive examples for how to filter and view metrics in the explorer
    • I would like a more clear interface for metrics that are missing in a time frame, rather than only showing tags/etc. for metrics that were collected within the currently viewed time frame
    Incentivized
    Read full review
    Palo Alto Networks
    • Real-time supports would be much appreciated. At the moment they have a third-party ticketing support tool, which can be replaced with real-time support, which can be provided to the user at the time of the issue.
    • The user should be provided with all the learning material by the Palo Alto team at the time of license purchase. This would save a lot of users' time, which is taken up by research and finding the correct documents from the website.
    • Themes can be introduced in the feature set, which would help the user customize the software as per their needs.
    Incentivized
    Read full review
    Likelihood to Renew
    Datadog
    Definitely will not revisit after our issues and, in my opinion, poor support.
    Incentivized
    Read full review
    Palo Alto Networks
    No answers on this topic
    Usability
    Datadog
    There are so many features that it can be hard to figure out where you need to go for your own use case. For example, RUM monitoring us buried in a "Digital Experience" sidebar setting when this is one of our key use cases that I sometimes struggle to find in the application. It appears that ECS + Fargate monitoring was recently released which is great because we had to build a lambda reporting solution for ephemeral task monitoring. But this new feature was never on my radar until I starting clicking around the application.
    Incentivized
    Read full review
    Palo Alto Networks
    It is no doubts about their functionalities and top-notch security features. The Products do really well in their every feature and gives you complete visibility to your valuable Data at all. The Support for the Palo Alto Networks Prisma Cloud is also one of the plus point where you gain the confidence into the product.
    Incentivized
    Read full review
    Support Rating
    Datadog
    The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.
    Incentivized
    Read full review
    Palo Alto Networks
    No answers on this topic
    Implementation Rating
    Datadog
    Documentation was difficult to work through, rollout was catastrophic (completely outage)
    Incentivized
    Read full review
    Palo Alto Networks
    No answers on this topic
    Alternatives Considered
    Datadog
    Our logs are very important, and Datadog manages them exceptionally well. We frequently use Datadog services for our investigations. Use case: Monitor your apps, infrastructure, APIs, and user experience.


    Key features:


    Logs, metrics, and APM (Application Performance Monitoring)


    Real-time alerting and dashboards


    Supports Kubernetes, AWS, GCP, and other integrations


    RUM (Real User Monitoring) and Synthetics





    ✅ Best for backend, server, and distributed systems monitoring.
    Incentivized
    Read full review
    Palo Alto Networks
    Prisma Cloud stacks well with other similar Palo Alto products. UI is beautiful, has decent documentation and some trainings as in other platforms.
    Incentivized
    Read full review
    Return on Investment
    Datadog
    • Saved us (time & money) from developing our own monitoring utilities that would pale in comparison
    • Alerts allow us to remedy issues before our customers even know about them
    • Tracking resource usage over time allows us to better plan for future needs, before it becomes a pain-point.
    Incentivized
    Read full review
    Palo Alto Networks
    • Help reduce the cost by assisting what resources can be removed according to usage.
    • Report the vulnerabilities.
    • Time saved in investigating the issue.
    Incentivized
    Read full review
    ScreenShots

    Datadog Screenshots

    Screenshot of the out-of-the-box and customizable monitoring dashboards.Screenshot of Datadog's collaboration features, where users can discuss issues in-context with production data, annotate changes and notify their teams, see who responded to that alert before, and discover what was done to fix it.Screenshot of where Datadog unifies traces, metrics, and logs—the three pillars of observability.Screenshot of some of Datadog's 400+ built-in integrations.Screenshot of Datadog's Service Map, which decomposes an application into all its component services and draws the observed dependencies between these services in real timeScreenshot of centralized log data, pulled from any source.