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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DataEQ

    Score8.3 out of 10
    Enterprise companies (1,001+ employees)
    BrandsEye is a South African reputation management and social media monitoring system competing with vendors like Trackur. BrandsEye scours the social web for mentions and uses crowdsourced analysis to judge sentiment.N/A

    Inbenta Enterprise Search

    Score8 out of 10
    Enterprise companies (1,001+ employees)
    Inbenta is a conversational intelligence technology provider headquartered in Sunnyvale. Inbenta Search is a search tool built with the vendor’s Symbolic AI and Natural Language Processing (NLP) that aims to help the user reduce support cost by understanding customers’ questions and quickly delivering the most relevant answers, providing a self-service solution to customer support.N/A
    Pricing
    DataEQInbenta Enterprise Search
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    DataEQInbenta Enterprise Search
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeRequired
    Additional DetailsEnterprise focused solution, with pricing based on data volumesInbenta is a scalable solution. The vendor charges based on the number of sessions or searches that occur on the user's support site. The vendor also offers free trials with certain partner integrations including Zendesk and Salesforce Desk.com.
    More Pricing Information
    Best Alternatives
    DataEQInbenta Enterprise Search
    Small Businesses
    No answers on this topic
    Elasticsearch
    Score8.5 out of 10
    Medium-sized Companies
    Khoros Service
    Score8.5 out of 10
    Elasticsearch
    Score8.5 out of 10
    Enterprises
    Brand Embassy (discontinued)
    Score7.9 out of 10
    Amazon CloudSearch
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DataEQInbenta Enterprise Search
    Likelihood to Recommend
    8.3
    (4 ratings)
    8.0
    (1 ratings)
    User Testimonials
    DataEQInbenta Enterprise Search
    Likelihood to Recommend
    DataEQ
    If you are looking for an analytics product that doesn't just monitor, but also listens to online conversations then BrandsEye is the ideal tool.
    Read full review
    Inbenta Technologies Inc.
    If you are looking for an enterprise search platform that offers an easy to use interface and if high performance is not really your priority, then I believe Inbenta Enterprise Search would fit your use case. For most other situations, I would recommend using a tried and tested search platform like Apache Solr.
    Incentivized
    Read full review
    Pros
    DataEQ
    • Reporting
    • Customer support
    Read full review
    Inbenta Technologies Inc.
    • Fairly easy to use interface.
    • Quick to onboard new users, both in terms of access as well as training.
    • The NLP-based semantic search feature is quite impressive.
    Incentivized
    Read full review
    Cons
    DataEQ
    • A super-lite "budget" account option for short-term projects.
    Read full review
    Inbenta Technologies Inc.
    • It is a fairly new tool in the market, so not much market feedback exists for this. This made us apprehensive in using it.
    • The documentation and online forums are bare minimum.
    • Quite buggy when working with multiple sources.
    Incentivized
    Read full review
    Alternatives Considered
    DataEQ
    The local support for us is key, and Amy, our account manager, is a legend. We couldn't be happier with BrandsEye.
    Read full review
    Inbenta Technologies Inc.
    Apache Solr to Inbenta is like Java to Python. Apache Solr is powerful and handles complex search platforms well. Inbenta, on the other hand, is meant to be easy to use and does not lay too much emphasis on performance. If you are a small or medium business, Inbenta may suit your needs better. However, if you wish to manage a large and complex search platform, Solr is the way to go.
    Incentivized
    Read full review
    Return on Investment
    DataEQ
    • As I have only been using the software for approximately 3 weeks it is difficult to say.
    Read full review
    Inbenta Technologies Inc.
    • Enabled our developers to quickly deploy changes to the search model.
    • NLP-powered semantic search feedback provides good actionable insights.
    Incentivized
    Read full review
    ScreenShots

    DataEQ Screenshots

    Screenshot of Various Dashboard WidgetsScreenshot of BrandsEye dashboard

    Inbenta Enterprise Search Screenshots

    Screenshot of Inbenta Search Sample Result