DataEQ vs. parcelLab

DataEQ

5 Reviews and Ratings

parcelLab

2 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
DataEQ	Score8.3 out of 10	Enterprise companies (1,001+ employees)	BrandsEye is a South African reputation management and social media monitoring system competing with vendors like Trackur. BrandsEye scours the social web for mentions and uses crowdsourced analysis to judge sentiment.	N/A
parcelLab	Score8 out of 10	N/A	parcelLab is a global software that helps businesses improve the experience after customers make a purchase. parcelLab helps brands to turn ordinary post-purchase steps into special experiences for their customers, making them happier. parcelLab states brands like IKEA, H&M, and Yeti currently use their services. The company works in 175 countries and tracks deliveries from over 350 delivery services around the world.	N/A

Pricing

DataEQ

parcelLab

No answers on this topic

No answers on this topic

Pricing Offerings
DataEQ	parcelLab
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
Yes	No

No setup fee

Optional

Enterprise focused solution, with pricing based on data volumes

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Best Alternatives
	DataEQ	parcelLab
Small Businesses	No answers on this topic	MindTouch Score7 out of 10
Medium-sized Companies	Khoros Service Score8.5 out of 10	Sogolytics Score9 out of 10
Enterprises	Brand Embassy (discontinued) Score7.9 out of 10	Medallia Score8.9 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	DataEQ	parcelLab
Likelihood to Recommend	8.3 (4 ratings)	9.0 (1 ratings)

User Testimonials
	DataEQ	parcelLab
Likelihood to Recommend	DataEQ If you are looking for an analytics product that doesn't just monitor, but also listens to online conversations then BrandsEye is the ideal tool. Edith Londekile Ngcobo Social Media Manager, Content Curator, Producer Read full review	parcelLab parcelLab ensures that customers stay well-informed about their online orders. They receive clear updates on shipping and returns, which greatly enhances their post-purchase experience. This eliminates much of the uncertainty that typically accompanies online shopping. Incentivized Verified User Read full review
Pros	DataEQ Reporting Customer support Verified User Read full review	parcelLab Package Tracking Returns Management Delivery Forecast Incentivized Verified User Read full review
Cons	DataEQ A super-lite "budget" account option for short-term projects. Leonie Mollentze Owner Read full review	parcelLab First setup takes time Lots of features that can be explored Incentivized Verified User Read full review
Alternatives Considered	DataEQ The local support for us is key, and Amy, our account manager, is a legend. We couldn't be happier with BrandsEye. Jeffrey Denning Community Manager & Social Media Analyst Read full review	parcelLab ParcelLab has better carrier integrations and much higher customizability Incentivized Verified User Read full review
Return on Investment	DataEQ As I have only been using the software for approximately 3 weeks it is difficult to say. Verified User Read full review	parcelLab Less customer inquiries Higher NPS score reduced Customer service costs Incentivized Verified User Read full review
ScreenShots	DataEQ Screenshots	parcelLab Screenshots