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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DataEQ

    Score8.3 out of 10
    Enterprise companies (1,001+ employees)
    BrandsEye is a South African reputation management and social media monitoring system competing with vendors like Trackur. BrandsEye scours the social web for mentions and uses crowdsourced analysis to judge sentiment.N/A

    Smaply

    Score6.7 out of 10
    N/AThe Smaply app enables teams to digitize, centralize and standardize their customer experience insights. Teams can together work on journey maps, personas and stakeholder maps, collect feedback from others, and create professional exports. Its training program helps teams to understand and apply human-centered approaches.

    $19

    per month per user

    Pricing
    DataEQSmaply
    Editions & Modules
    No answers on this topic
    Free
    0 EUR
    per month per user
    Basic
    19 EUR
    per month per user
    Pro
    29 EUR
    per month per user
    Enterprise
    Custom Pricing
    Offerings
    Pricing Offerings
    DataEQSmaply
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsEnterprise focused solution, with pricing based on data volumes—
    More Pricing Information
    Best Alternatives
    DataEQSmaply
    Small Businesses
    No answers on this topic
    Microsoft Dynamics 365 Marketing
    Score8.7 out of 10
    Medium-sized Companies
    Khoros Service
    Score8.5 out of 10
    Microsoft Dynamics 365 Marketing
    Score8.7 out of 10
    Enterprises
    Brand Embassy (discontinued)
    Score7.9 out of 10
    Microsoft Dynamics 365 Marketing
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DataEQSmaply
    Likelihood to Recommend
    8.3
    (4 ratings)
    8.0
    (2 ratings)
    User Testimonials
    DataEQSmaply
    Likelihood to Recommend
    DataEQ
    If you are looking for an analytics product that doesn't just monitor, but also listens to online conversations then BrandsEye is the ideal tool.
    Read full review
    Smaply
    The solution is suitable for complex journeys with many touchpoints.
    The tool has the advantage of being easy to use.
    On the other hand, I have not found any data import solutions avoiding re-entering all the data from Excel for example. It could save a lot of time. Indeed, for me, the tool is a tool for formalizing discoveries but other solutions can be used before
    Incentivized
    Read full review
    Pros
    DataEQ
    • Reporting
    • Customer support
    Read full review
    Smaply
    • User journey map
    • Personas templates
    • Stakeholder maps
    • Free online courses
    Incentivized
    Read full review
    Cons
    DataEQ
    • A super-lite "budget" account option for short-term projects.
    Read full review
    Smaply
    • Global look and feel
    • Export format
    • Text formating in sticky notes
    Incentivized
    Read full review
    Alternatives Considered
    DataEQ
    The local support for us is key, and Amy, our account manager, is a legend. We couldn't be happier with BrandsEye.
    Read full review
    Smaply
    It’s [easier] to deal with user journey and persons thanks to Smaply. Templates and already created and there is a lot of functionalities to make a complete journey map. It’s very intuitive and we can send it easily to our team. Stakeholder map is a feature that [not many software] have and that is very useful so I’m happy to have it in Smaply
    Incentivized
    Read full review
    Return on Investment
    DataEQ
    • As I have only been using the software for approximately 3 weeks it is difficult to say.
    Read full review
    Smaply
    • Time saving
    • Clarity for stakeholders
    • Sharing best practices
    Incentivized
    Read full review
    ScreenShots

    DataEQ Screenshots

    Screenshot of Various Dashboard WidgetsScreenshot of BrandsEye dashboard

    Smaply Screenshots

    Screenshot of Airport Experience Example Journey Map in Smaply EditorScreenshot of Airport Experience Example Journey Map ExportScreenshot of Airport Experience Example Journey Map A4 ExportScreenshot of Persona EditorScreenshot of Persona ExportScreenshot of Stakeholder Map Editor