What users are saying about
1 Rating
1 Rating
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Score 10 out of 100
86 Ratings
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Score 10 out of 100

Likelihood to Recommend

datapine

For someone like me, who had no real experience in using BI tools before, datapine suits quite well. Most of the features I was able to explore on my own, and their support was always really helpful (as well as the tutorials). In general, I was most impressed from their dashboard features. If you look for a software with detailed statistical analysis options, you maybe need to take another (additional) tool. My main use-case was the visualization and reporting of the analysis results, not the statistical analysis itself. This usually was done before with SPSS.
Anonymous | TrustRadius Reviewer

Entrinsik Informer

It makes creating queries very easy for end users so not only research or technicians can do it. The availability for creating Live reports that are accessible via Excel on the network has given many of our users the ability to get the information they need in a format they can use without needing someone to translate the raw data
Michael Harlow | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

datapine
10.0
Entrinsik Informer
7.8
Pixel Perfect reports
datapine
10.0
Entrinsik Informer
5.5
Customizable dashboards
datapine
10.0
Entrinsik Informer
9.0
Report Formatting Templates
datapine
Entrinsik Informer
9.0

Ad-hoc Reporting

datapine
9.7
Entrinsik Informer
8.5
Drill-down analysis
datapine
10.0
Entrinsik Informer
9.0
Formatting capabilities
datapine
9.0
Entrinsik Informer
8.0
Report sharing and collaboration
datapine
10.0
Entrinsik Informer
9.0
Integration with R or other statistical packages
datapine
Entrinsik Informer
8.2

Report Output and Scheduling

datapine
9.8
Entrinsik Informer
8.7
Publish to Web
datapine
10.0
Entrinsik Informer
9.0
Publish to PDF
datapine
10.0
Entrinsik Informer
9.0
Report Versioning
datapine
9.0
Entrinsik Informer
8.0
Report Delivery Scheduling
datapine
10.0
Entrinsik Informer
9.0

Data Discovery and Visualization

datapine
9.0
Entrinsik Informer
Pre-built visualization formats (heatmaps, scatter plots etc.)
datapine
10.0
Entrinsik Informer
Location Analytics / Geographic Visualization
datapine
8.0
Entrinsik Informer
Predictive Analytics
datapine
9.0
Entrinsik Informer

Access Control and Security

datapine
9.0
Entrinsik Informer
8.4
Multi-User Support (named login)
datapine
9.0
Entrinsik Informer
9.0
Role-Based Security Model
datapine
9.0
Entrinsik Informer
8.0
Multiple Access Permission Levels (Create, Read, Delete)
datapine
9.0
Entrinsik Informer
8.0

Mobile Capabilities

datapine
9.0
Entrinsik Informer
Responsive Design for Web Access
datapine
8.0
Entrinsik Informer
Dashboard / Report / Visualization Interactivity on Mobile
datapine
10.0
Entrinsik Informer

Pros

datapine

  • Intuitive user interface, especially within the analyzer (drag & drop).
  • Dashboard templates helped to create visually appealing dashboards.
  • Many different reporting options.
  • Customer support is really helpful.
Anonymous | TrustRadius Reviewer

Entrinsik Informer

  • Simple user-interface: Informer is relatively easy to learn and end users can begin running reports and creating new reports quickly.
  • Email "burst" functionality: This feature allows emails to be sent out based on data in the report. So for example, a report could be scheduled that would email all student employment managers listing out the specific employees that report to them that haven't submitted their time sheets. Each manager would only see the rows that correspond to their email address.
  • Analytics and grouping: Users can quickly drag columns to group and sub-total, and can use the analytics tab to get deeper insights into the data.
Anonymous | TrustRadius Reviewer

Cons

datapine

  • Some advanced functions need SQL knowledge.
Anonymous | TrustRadius Reviewer

Entrinsik Informer

  • There are a lot of reports that we have in Informer that say they have never been run, even though I know they have been run. So that makes it really difficult to determine which reports can be deleted to keep a tidy report list.
  • The only other complaint I have about Informer is that there doesn't seem to be a properly detailed error code/message when the student information system can't be accessed. For example, I am currently trying to move Informer to its own standalone server and I get an error message saying that our license isn't valid. Informer Support sent a new license, which prompted the same message, and the only explanation they have given me is that Informer can't reach the student information system. I would think that if that were the case, the error message would say that instead of an invalid license.
Brian Pollitt | TrustRadius Reviewer

Likelihood to Renew

datapine

No score
No answers yet
No answers on this topic

Entrinsik Informer

Entrinsik Informer 8.7
Based on 67 answers
Informer has been handily meeting most of our reporting needs, and we've created a library of hundreds of reports that are used every day. They have a terrific support service to help when you have questions, and I've found them to be great at listening to what customers would like and adding new features. They are a small company that really listens and really cares, and I've been very pleased over the past few years getting to know them.
Matthew Baker | TrustRadius Reviewer

Usability

datapine

No score
No answers yet
No answers on this topic

Entrinsik Informer

Entrinsik Informer 9.0
Based on 13 answers
From the perspective of the new user and a seasoned user I would say eight would represent both parties. It presents a 'familiar' interface and easy to navigate display. Tagging is quite nice and allows for organization of reports based on those tags. These have to be monitored like anything else to keep them consistent but provides a better than average means of organizing reports.
Donald Beck | TrustRadius Reviewer

Reliability and Availability

datapine

No score
No answers yet
No answers on this topic

Entrinsik Informer

Entrinsik Informer 9.1
Based on 3 answers
We have 10 concurrent licenses and we average between 6-8 at any given time during the day; and we host the application.
John Bowker | TrustRadius Reviewer

Support Rating

datapine

No score
No answers yet
No answers on this topic

Entrinsik Informer

Entrinsik Informer 10.0
Based on 11 answers
I would have given 10 but no one and no system is perfect. The only issue with support is not the staff nor the response but the support Wiki and support pages in general run very slow at times. I believe this has been addressed by the company but the technical speed of the pages have been an issue.
Donald Beck | TrustRadius Reviewer

Implementation Rating

datapine

No score
No answers yet
No answers on this topic

Entrinsik Informer

Entrinsik Informer 9.0
Based on 5 answers
We bought the product on a Thursday morning, and we were writing reports on Friday afternoon. We did take about a month to manage the Mapping, Linking and Security to allow us to open it up across campus. We are now mapping from as many third-party vendors as we can to enable the creation of more ad-hoc reporting.
John Bowker | TrustRadius Reviewer

Alternatives Considered

datapine

No answers on this topic

Entrinsik Informer

I have experience with Advizor AnalystX, and it was just awful. It is advertised as an interactive reporting tool, in which you can use your mouse to select and segment constituents by where they live (by clicking on a map), how much they've given to your institution, when they last gave, etc. In practice, their map feature was unusable; it's a static map image (imagine a paper map hung on your wall), rather than draggable and zoomable Google Maps, and it required hours of work to configure one map region. As far as computing constituents' giving statistics, it required way too much back-end work to build simple giving totals.
Anonymous | TrustRadius Reviewer

Return on Investment

datapine

No answers on this topic

Entrinsik Informer

  • We have definitely improved customer service due to better reporting using Informer. All departments are better empowered to help our students in a more timely and accurate manner.
  • Using Informer has given us the ability to eliminate functionality within our ERP system and offload reporting to a data store instead of the transactional system. This has resulted in successfully upgrading our core systems and improved response times.
Amanda Curran | TrustRadius Reviewer

Screenshots

datapine

Pricing Details

datapine

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$2,000

datapine Editions & Modules

On-premise Edition
datapine Server$9991
  1. per installation
SaaS Edition
Basic$2491
Professional$4991
Premium$7691
  1. per installation
Additional Pricing Details
Prices are per month.

Entrinsik Informer

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Entrinsik Informer Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

datapine
10.0
Entrinsik Informer
10.0

Likelihood to Renew

datapine
Entrinsik Informer
8.7

Usability

datapine
Entrinsik Informer
9.0

Reliability and Availability

datapine
Entrinsik Informer
9.1

Performance

datapine
Entrinsik Informer
8.3

Support Rating

datapine
Entrinsik Informer
10.0

Online Training

datapine
Entrinsik Informer
7.3

Implementation Rating

datapine
Entrinsik Informer
9.0

Scalability

datapine
Entrinsik Informer
7.1

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