Review: "Drowning in Ad-Hoc Reports? Get Entrinsik Informer!"https://www.trustradius.com/business-intelligenceEntrinsik InformerUnspecified8831012016-05-06T21:45:00.067Z
Overall Satisfaction with Entrinsik Informer
We use Entrinsik Informer as our reporting tool for our student information system. Any employee may request to be a user for Informer, but we really only have a select group of employees that use it regularly (including myself). We migrated to Informer due to Datatel (now Ellucian) eliminating Query Builder for reporting. Now that we have Informer, it is easier for end-users to create their own reports, which reduces the need to involve IT and thus the end-users get the data they need in a more timely manner.
- Informer is pretty user-friendly. When teaching other employees how to use Informer, I typically don't have to repeat any steps or further explain how to do certain tasks because of how user-friendly it is.
- Reports in Informer are kept in a list that can be filtered by user, specific tags, or even by how recent the report was made or run. This makes it very quick and easy to find and run a specific report.
- Informer has many options for downloading the report output, including text (txt), comma separated values (csv), and even PDF.
- There are a lot of reports that we have in Informer that say they have never been run, even though I know they have been run. So that makes it really difficult to determine which reports can be deleted to keep a tidy report list.
- The only other complaint I have about Informer is that there doesn't seem to be a properly detailed error code/message when the student information system can't be accessed. For example, I am currently trying to move Informer to its own standalone server and I get an error message saying that our license isn't valid. Informer Support sent a new license, which prompted the same message, and the only explanation they have given me is that Informer can't reach the student information system. I would think that if that were the case, the error message would say that instead of an invalid license.
We needed to implement a new reporting tool due to Query Builder being eliminated. We went with Entrinsik Informer because it was already being used at some other Colleges that were also using Datatel/Ellucian Colleague, and the reviews from those Colleges were very positive. A couple of selling points for us were that it is a web application (eliminates the need for IT to install and update an application on each user's PC) and that it was user-friendly enough for end-users to make their own reports.
The only data source Entrinsik Informer is currently connected to on our campus is our student information system, which is a Unidata database. We have attempted to connect a couple of Microsoft Access databases, but we couldn't get them to work. We were told that it was due to something on our network, but we never pursued fixing the issue since it was not critical to have those available in Informer.
It is very easy to share reports in Entrinsik Informer. There have been many cases where I would create a report for an end-user, then share that report with them so they can run it whenever they need it. It also allows them to change any criteria or output fields whenever desired. There have also been cases where an end-user started creating a report, but couldn't get something to work correctly, so I would access it and "fix" it for them.
Entrinsik Informer is well suited for businesses that need the capability for end-users to create their own reports. It is easy to learn, and users have multiple output formats they could use, so IT would not need to be as involved. Setting up users is quick and simple, so end-users can be up and going in no time.
Entrinsik Feature Ratings
Report Formatting Templates
Report sharing and collaboration
Publish to Web
Publish to PDF
Report Delivery Scheduling
Pre-built visualization formats (heatmaps, scatter plots etc.)
Multi-User Support (named login)
Role-Based Security Model
Multiple Access Permission Levels (Create, Read, Delete)