Likelihood to Recommend
I think Informer is a cost effective solution for smaller companies, like the University where I work. I'm not sure if it would be well suited for companies with extremely large databases, although I can't say I've really tried to scale it to a higher level myself. Entrinsik is easy to work with and very responsive to support questions. It seems to me they have done a good job of growing very fast over recent years without too many growing pains impacting the current customer base.
Feature Rating Comparison
Pixel Perfect reports
Report Formatting Templates
Integration with R or other statistical packages
Report sharing and collaboration
Publish to Web
Publish to PDF
Report Delivery Scheduling
Multi-User Support (named login)
Role-Based Security Model
Multiple Access Permission Levels (Create, Read, Delete)
- The main thing that Entrinsik Informer does well is keeping it simple for end users to use. Very little training time was needed for not only for IT people supporting the product but for end users as well. Most of the setup work is in mapping the data and linking the tables. After this is done by IT staff, it is quite easy for the users to write reports that gather data from many files and even different sources.
- Another strength of Entrinsik Informer is its ability to hook it up to numerous datasources. We have used it for unidata databases as well as several SQL Server databases and even one Access database for a special project.
- One last strength is Entrinsik support of the product. It seems like every few months a new released comes out. Small point releases take less than 30 minutes to install counting the time I start kicking people out until they can get back in and use the product. Every time I find a bug or something I think should work differently, it seems like the next release address it. When I suggest a new feature to Entrinsik, they actually listen and more than not it seems to be incorporated in a future release.
Likelihood to Renew
Based on 67 answers
Informer is invaluable because of:
- the ease of use,
- the quick adoption by the campus community,
- the +1K reports in our collective library,
- the affordable licensing and maintenance costs,
- Entrinsik's responsive customer service,
- Informer's seamless aggregate and analytics functionality,
- and the powerful script availability.
Based on 12 answers
From the perspective of the new user and a seasoned user I would say eight would represent both parties. It presents a 'familiar' interface and easy to navigate display. Tagging is quite nice and allows for organization of reports based on those tags. These have to be monitored like anything else to keep them consistent but provides a better than average means of organizing reports.
Reliability and Availability
Based on 3 answers
We have 10 concurrent licenses and we average between 6-8 at any given time during the day; and we host the application.
Based on 10 answers
I would have given 10 but no one and no system is perfect. The only issue with support is not the staff nor the response but the support Wiki and support pages in general run very slow at times. I believe this has been addressed by the company but the technical speed of the pages have been an issue.
Based on 5 answers
Implementation was great. The person implementing was able to take care of the technical as well as training so it was nice to have one person cover all the needs at one time.
My OIT office hasn't provided any other similar tool. Prior to Intrinsik, we typed script into the interface!Any reports were custom programmed by the programmers in OIT.
Return on Investment
- Easily transitioned users from UniQuery to Informer
- Efficiency gained through simplicity
Entrinsik InformerSee All (3) Entrinsik Informer Screenshots
Premium Consulting/Integration Services
Entry-level set up fee?