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Entrinsik Informer Review: "A must-have for Ellucian Colleague users"
https://www.trustradius.com/business-intelligence-biEntrinsik InformerUnspecified984101
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Updated May 04, 2016

Entrinsik Informer Review: "A must-have for Ellucian Colleague users"

Score 10 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with Entrinsik Informer

Our Registrar, Human Resources, and IT departments heavily rely on Informer, but almost every department has at least one user. Ellucian Colleague is used for crucial services like housing transcripts and course records and assigning student and employee ID numbers. Colleague has no useful way to report on this data, so Informer fills that need.
  • Informer's Calculation columns are extremely useful, particularly "Script" columns. They allow users to write Javascript snippets that analyze other columns and display complex calculations, so long as you can write the Javascript to do so.
  • Informer's Scheduler is full-featured and vital to automating its use. Avid Informer users like to schedule reports to write data directly to servers of ours (accessible while on-campus or through VPN), and non-users like to schedule reports to be emailed to them. Both replace the need for staff to remember to periodically run reports.
  • At a basic level, Informer is vital for Ellucian Colleague users simply because it can easily query records and display them as a spreadsheet. It's supremely disappointing that Colleague users suffered so long without this feature.
  • Informer needs more predefined date formats in its Column Display Editor. The existing 5 do not meet everyone's needs.
  • It's a minor UI issue, but Informer's Edit Columns view stutters and displays empty space when scrolling left or right. It may be because I'm using Safari on Mac OS X, and Informer isn't designed for input devices that scroll with "momentum" (as Apple calls it).
  • The Reports Listing takes longer to load reports than I believe it should. At least a progress bar displays to tell you when it's complete.
I have experience with Advizor AnalystX, and it was just awful. It is advertised as an interactive reporting tool, in which you can use your mouse to select and segment constituents by where they live (by clicking on a map), how much they've given to your institution, when they last gave, etc. In practice, their map feature was unusable; it's a static map image (imagine a paper map hung on your wall), rather than draggable and zoomable Google Maps, and it required hours of work to configure one map region. As far as computing constituents' giving statistics, it required way too much back-end work to build simple giving totals.
I've used Informer at two different institutions, connecting to Colleague via Unidata and/or Colleague via SQL. I also understand that Informer is able to report from our institution's Footprints tickets database, although I have no access to this. It seems capable of returning data from any reputable enterprise data source.
Informer has very granular control over permissions for each individual report. Although not needed in most cases, it's reassuring to know that I can share reports with others and not worry about them accidentally breaking it. Our institution uses security roles well, so it's easy for me to assign permissions by these roles, or to individual users.
Entrinskik Informer is vital for Ellucian Colleague users. Entrinsik has clearly been filling the need left by Ellucian, in that their product cannot report on the data housed within it. The only reason not to use Informer is if your institution's database software already has capable reporting tools.

Entrinsik Informer Feature Ratings

Customizable dashboards
6
Report Formatting Templates
Not Rated
Formatting capabilities
10
Report sharing and collaboration
10
Publish to Web
Not Rated
Publish to PDF
Not Rated
Report Delivery Scheduling
10
Multi-User Support (named login)
9
Role-Based Security Model
Not Rated
Multiple Access Permission Levels (Create, Read, Delete)
Not Rated