Astra DB, now part of IBM watsonx.data vs. IBM watsonx Orchestrate

We've been super happy with Astra DB. It's been extremely well-suited for our vector search needs as described in previous responses. With Astra DB’s high-performance vector search, Maester’s AI dynamically optimizes responses in real-time, adapting to new user interactions without requiring costly retraining cycles.

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For starters, most enterprise-grade organizations and Customers struggle to align their current IT estate and landscape with fast-moving, agile, AI-driven automation and development initiatives. All tooling, governance, structure, and frameworks available to support and facilitate the incorporation of this new but still cross-system technology layer are essential to minimize the risks of data leaks, unauthorized access, unbridled token consumption, and other issues. For some businesses and organizations with a handful of systems or a smaller footprint, the platform could be a bit too complex.

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Invited by TrustRadius (TR) on Vendor's Behalf

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• We need to be able to process a lot of data (our biggest clients process hundreds of milions of transactions every month). However, it is not only the amount of data, it is also an unpredictable patterns with spikes occuring at different points of time - something athat Astra is great at.
• Our processing needs to be extremaly fast. Some of our clients use our enrichment in a synchronous way, meaning that any delay in processing is holding up the whole transaction lifecycle and can have a major impact on the client. Astra is very fast.
• A close collaboration with GCP makes our life very easy. All of our technology sits in Google Cloud, so having Astra in there makes it a no-brainer solution for us.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• New and improved natural language processing yielding better results helps the assistants understand the intention behind the query.
• Preserves context of communication, allowing the customers to establish inquiries on the website and continue on the mobile app without having extra informational input.
• Intelligent conversations mean that complex paths that are branched based on the user's inputs allow for a much more natural flow of the conversation than fixed scripts.

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Invited by TrustRadius (TR) on Vendor's Behalf

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• Need better fine-grained Security options.
• The support team sometimes requires the escalate button pressed on tickets, to get timely responses. I will say, once the ticket is escalated, action is taken.
• They require better documentation on the migration of data. The three primary methods for migrating large data volumes are bulk, Cassandra Data Migrator, and ZDM (Zero Downtime Migration Utility). Over time I have become very familiar will all three of these methods; however, through working with the Services team and the support team, it seemed like we were breaking new ground. I feel if the utilities were better documented and included some examples and/or use cases from large data migrations; this process would have been easier. One lesson learned is you likely need to migrate your application servers to the same cloud provider you host Astra on; otherwise, the latency is too large for latency-sensitive applications.

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Invited by TrustRadius (TR) on Vendor's Behalf

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• I think that it needs to be able to integrate better with the knowledge catalogs. It currently provides a default database, which isn't quite large enough for enterprise use. We can connect that then to an external source, but it'd be nice if we could able just to instantiate one straight away.

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Currently we are using to develop chatbots based on client provided flow what kind chatbot required for client either button or free text chatbots. we will decided accordingly flow and develop chatbot using IBM Watson. We will integrated custom components if required which is not present in library. Action flow and dialog flow we are currently in chatbot.

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Invited by the Vendor

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It's a great product but suffers with counters. This isn't a deal breaker but lets down what is otherwise a good all round solution

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

With the growing use of AI and chatbots, it's very easy to use, and the conversational language makes it easier than keyword searches in a document. The contextual language processing is impressive. It's easy to integrate into our internal portal. The use of this tool would depend on each company's security and data sensitivity.

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

To develop chatbots based on client provided flow what kind chatbot required for client either button or free text chatbots. we will decided accordingly flow and develop chatbot using IBM Watson. We will integrated custom components if required which is not present in library. IBM Watson library anyone can easily learn and develop chatbots.

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Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Their response time is fast, in case you do not contact them during business hours, they give a very good follow-up to your case. They also facilitate video calls if necessary for debugging.

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We've rarely had to engage support, but they've always been prompt in responding and very attentive. Support experiences have been extremely positive (but we're mostly happy that we just don't have any cause to routinely need support in the first place!).

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Excellent course material.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Overall the implementation was simple.

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Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Graph, search, analytics, administration, developer tooling, and monitoring are all incorporated into a single platform by Astra DB. Mongo Db is a self-managed infrastructure. Astra DB has Wide column store and Mongo DB has Document store. The best thing is that Astra DB operates on Java while Mongo DB operates on C++

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Strong ITSM and HR workflow automation with governance, ServiceNow excels in IT/HR but lacks flexibility for cross-departmental use cases such as demand planning, finance close, or procurement analytics. Orchestrate supports a broader set of enterprise functions beyond IT service automation. So, watsonx is a better approach than any other available tool in the market as of now, based on the use cases I've encountered and my efforts to understand the essence of the service.

We are well aware of the Cassandra architecture and familiar with the open source tooling that Datastax provides the industry (K8sSandra / Stargate) to scale Cassandra on Kubernetes.

Having prior knowledge of Cassandra / Kubernetes means we know that under the hood Astra is built on infinitely scalable technologies. We trust that the foundations that Astra is built on will scale so we know Astra will scale.

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Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

From past 3+ years I am using IBM Watson in our current project easily can implement and manage and monitor user how their using. Is there and update also just update dialog is just enough to change no need to touch any other templates. Multiple language will support, and action and dialog speak recognize chatbot we can create as per client requirement. Overall, as of now good experience with IBM Watson.

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Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Better uptime due to the managed service having no outages
• Less technical debt because we don't need to worry about upgrading our Cassandra clusters
• Lower cost on infrastructure as a whole
• Quick and easy to integrate vector search into our tech stack

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Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• As a very small team WxO give us more time back and handles manual tasks.
• WxO helps us reduce manual errors (and the time it takes to find and resolve.)
• WxO, as a task scheduler and reminder system, helps us not forget certain key events with time-dependent requirements.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info