#Easy to learn and Implement
Updated May 02, 2023

#Easy to learn and Implement

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with IBM Watson Assistant

I used IBM Watson to develop new chatbot AI for client which will advice medical Assistance to users and user can generate their reports from AI.AI can assist their medical report how much dosage and his health result can generate. Coming to IBM Watson easy to learn and implement to your project.

Pros

  • Easily can learn
  • Custom CSS and HTML can also added
  • Few features also coming based on new version

Cons

  • Coming custom Nodejs code those while add bit taking time
  • Better if we provide custom CSS
  • Easily we can update Color and adding custom icons
  • Single person can develop AI by using IBM watson
  • Cost of developing also less
  • Devloper work will less once he gain knowledge on IBM Watson
From past 2 years I am using IBM Watson in our current project easily can implement and manage and monitor user how their using. Is there and update also just update dialog is just enough to change no need to touch any other templates. Overall as of now good experience with IBM Watson
In our project currently planning to implement voice recognition by translate voice to text and AI can respond as user asked question and provide as text.Now we learning stage let see how it will work....
Currently we are using IBM cloud and IBM Watson in our project

Do you think IBM watsonx Assistant delivers good value for the price?

Yes

Are you happy with IBM watsonx Assistant's feature set?

Yes

Did IBM watsonx Assistant live up to sales and marketing promises?

Yes

Did implementation of IBM watsonx Assistant go as expected?

Yes

Would you buy IBM watsonx Assistant again?

Yes

Mostly we can use where AI chatbots(Medical, Planes, cars, organizations) can be use easily can monitor and check if any issue we can find easily and update can be done just change in dialog flow. We can suggest most of AI where are using IBM Watson can suggest to use

Using IBM Watson Assistant

To develop chatbots based on client provided flow what kind chatbot required for client either button or free text chatbots. we will decided accordingly flow and develop chatbot using IBM Watson. We will integrated custom components if required which is not present in library. IBM Watson library anyone can easily learn and develop chatbots.
5 - To develop chatbots based on client provided flow what kind chatbot required for client either button or free text chatbots. we will decided accordingly flow and develop chatbot using IBM Watson. We will integrated custom components if required which is not present in library.
  • Easily develop chatbot
  • Monitoring
  • Performance
Yes - We are using button based action provide by flow and carousel type action we are providing to clients
  • Custom component
  • Carousel integration
  • Rating
  • New components
  • As per client required if anything we will develop and intergate
  • Based on requirement
Currently we are using to develop chatbots based on client provided flow what kind chatbot required for client either button or free text chatbots. we will decided accordingly flow and develop chatbot using IBM Watson. We will integrated custom components if required which is not present in library.

Evaluating IBM Watson Assistant and Competitors

Not Sure
  • Cloud Solutions
  • Scalability
  • Integration with Other Systems
  • Ease of Use
To develop chatbots based on client provided flow what kind chatbot required for client either button or free text chatbots. we will decided accordingly flow and develop chatbot using IBM Watson. We will integrated custom components if required which is not present in library. IBM Watson library anyone can easily learn and develop chatbots.
To develop chatbots based on client provided flow what kind chatbot required for client either button or free text chatbots. we will decided accordingly flow and develop chatbot using IBM Watson. We will integrated custom components if required which is not present in library. IBM Watson library anyone can easily learn and develop chatbots.

IBM Watson Assistant Implementation

Good
  • Implemented in-house
Change management was a small part of the implementation and was well-handled - NA
  • Need to end to end about library
  • all events need aware

IBM Watson Assistant Training

  • Online Training
  • In-Person Training
  • No Training
Good
Good
Go through library provide on website IBM Watson

Configuring IBM Watson Assistant

Easy once you aware how to integrate
Step by step
Some - we have done small customizations to the interface - Changed launcher and CSS part and some custom components
Some - we have added small pieces of custom code - custom components like carousel, rating etc..
As per client required

IBM Watson Assistant Support

To develop chatbots based on client provided flow what kind chatbot required for client either button or free text chatbots. we will decided accordingly flow and develop chatbot using IBM Watson. We will integrated custom components if required which is not present in library. IBM Watson library anyone can easily learn and develop chatbots.
ProsCons
Quick Resolution
Knowledgeable team
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Quick Initial Response
Problems left unsolved
Overall Good

Using IBM Watson Assistant

ProsCons
Like to use
Easy to use
Well integrated
Consistent
Quick to learn
Feel confident using
Requires technical support
  • Chatbot can initiate in just few lines code
  • easily can integrate custom component
  • Override any need to know each step of library
Yes - Good

IBM Watson Assistant Reliability

Over All good
Good
To develop chatbots based on client provided flow what kind chatbot required for client either button or free text chatbots. we will decided accordingly flow and develop chatbot using IBM Watson. We will integrated custom components if required which is not present in library. IBM Watson library anyone can easily learn and develop chatbots.

Integrating IBM Watson Assistant

Relationship with IBM

Good
Good
To develop chatbots based on client provided flow what kind chatbot required for client either button or free text chatbots. we will decided accordingly flow and develop chatbot using IBM Watson. We will integrated custom components if required which is not present in library. IBM Watson library anyone can easily learn and develop chatbots.

Upgrading IBM Watson Assistant

Comments

More Reviews of IBM watsonx Assistant

  1. Home
  2. AI Chatbot Software
  3. IBM watsonx Assistant Reviews
  4. User Review of IBM watsonx Assistant