TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Datto SaaS Protection

    Score9.8 out of 10
    N/ADatto SaaS Protection is built exclusively for MSPs, offering 3x daily backup and flexible recovery options for the cloud applications that reside in Microsoft 365 and Google Workspace, including OneDrive, SharePoint, Teams, Gmail, and Google Drive. SaaS Protection aims to streamline onboarding with single dashboard management, and is available via per-license pricing with volume-based discounting for MSPs, with the goal of creating margin-rich bundled solutions for protecting cloud…N/A

    Infrascale

    Score10 out of 10
    N/AThe Infrascale Platform is the flagship cloud storage, data protection, and disaster recovery platform from the California based company, Infrascale.N/A
    Pricing
    Datto SaaS ProtectionInfrascale
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Datto SaaS ProtectionInfrascale
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeRequired
    Additional Details——
    More Pricing Information
    Best Alternatives
    Datto SaaS ProtectionInfrascale
    Small Businesses
    Backupify
    Score5.5 out of 10
    No answers on this topic
    Medium-sized Companies
    Spanning Backup
    Score7.3 out of 10
    No answers on this topic
    Enterprises
    Veeam Data Cloud for Azure
    Score7.9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Datto SaaS ProtectionInfrascale
    Likelihood to Recommend
    8.8
    (4 ratings)
    10.0
    (3 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Datto SaaS ProtectionInfrascale
    Likelihood to Recommend
    Kaseya
    In our experience and use of the SaaS service, it met all requirements we had. It worked really well in every single scenario that we used it for. Our company would work exclusively with Microsoft o365 so I can't speak for the Gsuite tooling. The one place I would have liked to see a bit of a facelift would be how it broke out the charge by users.
    Incentivized
    Read full review
    Infrascale
    The Infrascale Platform solution we have in place is certainly not cheap - I believe we are paying about $2800/month for it, though it is quite robust. We have 18TB of on-site storage available, with the same available in a secondary - remote - device for replication. They do have a wide range of products available to any size business though, so I'm sure they have cheaper offerings as well. The on-site appliance is fantastic - in that in houses your backups, but can also be utilized as an emergency piece of hardware to spin up a backup and run it in the event of your primary hardware failing. You can also traverse full backups to grab single, contained, files if you so choose. We love that feature as we must perform file recovery monthly for audit purposes.
    Incentivized
    Read full review
    Pros
    Kaseya
    • Backup Office components
    • Allow easy restoration of files up to the entire site
    • Allows for reporting to find where backup errors have occurred so that these issues can be resolved by the user or by IT
    Incentivized
    Read full review
    Infrascale
    • Makes consistent, verifiable onsite backups of our corporate data.
    • Makes consistent, verifiable offsite backups of our corporate data
    • Plays very nice with VMware, the infrastructure we currently use
    Incentivized
    Read full review
    Cons
    Kaseya
    • If possible, I'd like to give my customers the ability to retrieve their own data from my system.
    • It has to keep up with more training.
    • Google Workspace does not have access to SaaS defense.
    Incentivized
    Read full review
    Infrascale
    • More expensive than Backblaze
    Incentivized
    Read full review
    Usability
    Kaseya
    No answers on this topic
    Infrascale
    It is one of the best cloud back up data protection software and software platforms on the entire market for MSPs. There are not many other solutions that offer this level of customization and execution in the data protection and disaster recovery arena better than Infrascale. I highly recommend it for any MSP.
    Incentivized
    Read full review
    Support Rating
    Kaseya
    No answers on this topic
    Infrascale
    It is the cheapest way to truly protect data and has an amazing support team behind the product. You get what you pay for.
    Incentivized
    Read full review
    Alternatives Considered
    Kaseya
    We also use Barracuda Backup to backup Office 365 for some of our clients who also use Barracuda Email security products. Each product is a tool, and it is necessary to understand each client's needs before determining which product is best for them. Having said that, Barracuda Backup and Datto SaaS are the two best products in my opinion.
    Incentivized
    Read full review
    Infrascale
    Infrascale Platform is the most modern backup service/device we've utilized. EaseUs and Ghost were just software that would run within a Windows environment (at the time) and backup to a device that we kept on-site. EaseUs would fail quite often with Incremental backups - so I would spend a lot of time re-running full backups to ensure we didn't experience data loss in the event of a crash. Ghost was used when I was first hired at this district - so I didn't have much hands-on experience with it. But I know it was a bundled offering with Anti-Virus back when we utilized it ('07-'09ish).
    Incentivized
    Read full review
    Return on Investment
    Kaseya
    • Increase knowledge
    • Reduced management time
    • Availability
    Incentivized
    Read full review
    Infrascale
    • Peace of mind: our entire virtual environment is backed up both onsite and offsite
    • As stated, it is pricey. Since we haven't needed to do anything more than basic file restores, ROI is hard to measure. A full restore of a virtual server immediately would be priceless. So, on that note, ROI is good.
    Incentivized
    Read full review
    ScreenShots

    Datto SaaS Protection Screenshots

    Product screenshot