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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Daylite

    Score8.3 out of 10
    Small Businesses (1-50 employees)
    Daylite is a project management solution built around features such as contact management, scheduling, and sales pipeline tracking.

    $20.83

    per month billed yearly

    Pipeline CRM

    Score5.2 out of 10
    N/AFounded in 2006, Pipeline CRM (formerly PipelineDeals) is a CRM for small and midsize businesses, empowering sales teams across a breadth of industries to build game changing relationships. Pipeline is built around a customizable user experience, sales focused features, and customer support and service. The vendor, headquartered in Seattle, boasts 18,000 users in 60 countries who use Pipeline to gain visibility into their sales, accelerate opportunities, and close more deals.

    $29

    per month

    Pricing
    DaylitePipeline CRM
    Editions & Modules
    CRM
    $20.83
    per month billed yearly per user
    CRM
    $25
    per month per user
    Sales
    $33.33
    per month billed yearly per user
    Projects
    $33.33
    per month billed yearly per user
    Sales
    $40
    per month per user
    Projects
    $40
    per month per user
    Business
    $45.83
    per month billed yearly per user
    Business
    $55
    per month per user
    Start
    $300
    per year per user
    Develop
    $396
    per year per user
    Develop
    $588
    per year per user
    Offerings
    Pricing Offerings
    DaylitePipeline CRM
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    DaylitePipeline CRM
    Considered Both Products
    Daylite
    No answer on this topic
    Pipeline CRM PipelineDeals
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    7 Answers
    No answers on this topic
    Delivers good value for the price
    86%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    7 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    6 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    6 Answers
    No answers on this topic
    Features
    DaylitePipeline CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of Daylite and Pipeline CRM
    Feature
    Daylite
    7.8
    2 Ratings
    0% below category average
    Pipeline CRM
    6.9
    5 Ratings
    13% below category average
    Customer data management / contact management7.02 Ratings8.05 Ratings
    Workflow management7.02 Ratings8.05 Ratings
    Opportunity management8.02 Ratings8.05 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.01 Ratings4.05 Ratings
    Territory management00 Ratings7.04 Ratings
    Contract management00 Ratings5.05 Ratings
    Quote & order management00 Ratings6.03 Ratings
    Interaction tracking00 Ratings9.05 Ratings
    Channel / partner relationship management00 Ratings7.04 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Daylite and Pipeline CRM
    Feature
    Daylite
    9.0
    1 Ratings
    15% above category average
    Pipeline CRM
    5.0
    4 Ratings
    43% below category average
    Lead management9.01 Ratings8.04 Ratings
    Email marketing00 Ratings2.02 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Daylite and Pipeline CRM
    Feature
    Daylite
    8.0
    1 Ratings
    4% above category average
    Pipeline CRM
    4.5
    5 Ratings
    52% below category average
    Task management8.01 Ratings3.04 Ratings
    Billing and invoicing management00 Ratings5.53 Ratings
    Reporting00 Ratings5.03 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Daylite and Pipeline CRM
    Feature
    Daylite
    9.0
    1 Ratings
    16% above category average
    Pipeline CRM
    6.7
    5 Ratings
    13% below category average
    Pipeline visualization9.01 Ratings5.05 Ratings
    Forecasting00 Ratings8.03 Ratings
    Customizable reports00 Ratings7.05 Ratings
    Customization
    Comparison of Customization features of Daylite and Pipeline CRM
    Feature
    Daylite
    9.0
    2 Ratings
    16% above category average
    Pipeline CRM
    9.5
    5 Ratings
    22% above category average
    Custom fields9.02 Ratings10.05 Ratings
    Custom objects9.02 Ratings10.05 Ratings
    Scripting environment00 Ratings8.21 Ratings
    API for custom integration00 Ratings10.05 Ratings
    Platform
    Comparison of Platform features of Daylite and Pipeline CRM
    Feature
    Daylite
    7.0
    2 Ratings
    9% below category average
    Pipeline CRM
    8.0
    5 Ratings
    5% above category average
    Mobile access7.02 Ratings8.05 Ratings
    Security
    Comparison of Security features of Daylite and Pipeline CRM
    Feature
    Daylite
    9.0
    1 Ratings
    7% above category average
    Pipeline CRM
    6.0
    3 Ratings
    33% below category average
    Role-based user permissions9.01 Ratings6.02 Ratings
    Single sign-on capability00 Ratings6.02 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Daylite and Pipeline CRM
    Feature
    Daylite
    -
    Ratings
    Pipeline CRM
    7.8
    3 Ratings
    1% above category average
    Case management00 Ratings7.03 Ratings
    Call center management00 Ratings8.21 Ratings
    Help desk management00 Ratings8.21 Ratings
    Social CRM
    Comparison of Social CRM features of Daylite and Pipeline CRM
    Feature
    Daylite
    -
    Ratings
    Pipeline CRM
    8.1
    2 Ratings
    8% above category average
    Social data00 Ratings8.12 Ratings
    Social engagement00 Ratings8.21 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Daylite and Pipeline CRM
    Feature
    Daylite
    -
    Ratings
    Pipeline CRM
    4.6
    3 Ratings
    48% below category average
    Marketing automation00 Ratings2.03 Ratings
    Compensation management00 Ratings7.31 Ratings
    Best Alternatives
    DaylitePipeline CRM
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DaylitePipeline CRM
    Likelihood to Recommend
    8.7
    (10 ratings)
    7.0
    (6 ratings)
    Likelihood to Renew
    3.0
    (1 ratings)
    7.0
    (1 ratings)
    Usability
    9.0
    (2 ratings)
    9.0
    (1 ratings)
    Availability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    1.0
    (2 ratings)
    8.0
    (1 ratings)
    Configurability
    7.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    4.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    4.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    DaylitePipeline CRM
    Likelihood to Recommend
    Daylite
    Well suited for any size company which needs CRM management. Easy to use. Great for individuals or teams that use Apple products. Daylite and ios expert integration has been key in capturing leads from our website into the Daylite database, plus then if they opt into email marketing, they are entered into the MailChimp database. The web forms also automate the creation of opportunities and are linked with the contacts/companies. Sales Managers with geographical responsibilities can easily filter contacts or projects based on these regions so they only see what they need. Daylite is not appropriate for Windows users.
    Incentivized
    Read full review
    Pipeline CRM PipelineDeals
    If you have a small business where you are trying to keep things simple, then PipelineDeals is a perfect fit. Once you get to where you are wanting to tie your marketing efforts and create marketing campaigns that are tied to leads, it starts to miss the mark
    Incentivized
    Read full review
    Pros
    Daylite
    • Daylite allows you to link your email so when you email a client it will link to their contact in Daylite and save the communication so anyone on the team can see all the emails that have been sent between the client and our company.
    • Daylite allows you to create "opportunities" for the different packages and services we offer. This lets us track where someone is in the process, if they are still thinking about a service, have been sold on it, or are not interested.
    • Daylite lets you leave notes on the account that everyone on the team can see. This has been so helpful for our company because it lets us drop helpful notes on personal things about the client that would be good for everyone to know.
    Incentivized
    Read full review
    Pipeline CRM PipelineDeals
    • Flexibility: It provides the flexibility to set it up how you want to use it. Customization is beyond what you probably want or need.
    • Reporting: We were able to setup all types of reporting and tracking.
    • Ease of Use: While the platform was powerful, it was always easy to use.
    Incentivized
    Read full review
    Cons
    Daylite
    • The main drawback of Daylite is that it becomes slow on its iOS mobile devices.
    • Sometimes I face a lot of retries to log into the account. The mobile app needs a change and needs an upgrade. Apps are lacking in giving appointment reminders on time. Sometimes it does not notify on the right time about the appointment with the client.
    Incentivized
    Read full review
    Pipeline CRM PipelineDeals
    • I wouldn't say no areas for improvement exist, but I will say that PipelineDeals takes customer input, shared product roadmap, and supports what they have very nicely. What they provide works out-of-the-box. Improvements can always be made with respect to pre-packaged integration with 3rd party services/solutions, and with extended attributes, but you also want to avoid something that attempts to boil the ocean.
    Incentivized
    Read full review
    Likelihood to Renew
    Daylite
    While we have enjoyed using Daylite, we have been looking into more expanded services that allow us to integrate our technologies further.
    Incentivized
    Read full review
    Pipeline CRM PipelineDeals
    If we can integrate and easily export and clean all of our data such that it can be used for multiple purposes, i.e. outreach to guests, sending out newsletters to subscribers, doing research and tracking progress, we will definitely renew
    Incentivized
    Read full review
    Usability
    Daylite
    Easy to use for Mac OS users. Not possible for Windows Users. I will still give a rating of 10, though.
    Incentivized
    Read full review
    Pipeline CRM PipelineDeals
    The user interface is simple and easy to navigate. Anyone who is overwhelmed with some of the more complicated CRM systems will definitely enjoy the simplicity of what PipelineDeals has to offer
    Incentivized
    Read full review
    Reliability and Availability
    Daylite
    It's been great for us and we have not had any major issues with accessing Daylite when needed
    Incentivized
    Read full review
    Pipeline CRM PipelineDeals
    No answers on this topic
    Performance
    Daylite
    I have not noticed any loading or performance issues specifically with Daylite
    Incentivized
    Read full review
    Pipeline CRM PipelineDeals
    No answers on this topic
    Support Rating
    Daylite
    The team at Marketcircle has always been good at support and usually quick to respond and usually under 1 hour. Keep up the good work here!
    Incentivized
    Read full review
    Pipeline CRM PipelineDeals
    Any time I have had questions or issues that have come up I've always been able to get a quick response and a resolution to what I was needing.
    Incentivized
    Read full review
    Implementation Rating
    Daylite
    I was not involved
    Incentivized
    Read full review
    Pipeline CRM PipelineDeals
    No answers on this topic
    Alternatives Considered
    Daylite
    Daylite provides authentic services and features with excellent programming. I have also collaborated on the Daylite calendar
    with Apple Calendar so that I can never leave behind any updates of the
    future. Moreover, it keeps on updating its feature for giving better services.
    Incentivized
    Read full review
    Pipeline CRM PipelineDeals
    The cost is much better and it is much easier to use. Salesforce was way too robust and I never want to hire a consultant to set up a CRM. PipelineDeals CRM has the best visibility of our sales efforts.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Daylite
    Was not involved
    Incentivized
    Read full review
    Pipeline CRM PipelineDeals
    No answers on this topic
    Scalability
    Daylite
    Daylite has worked well for our small company trying to get a client base, but as we grow we are wanting more integrations that are unavailable
    Incentivized
    Read full review
    Pipeline CRM PipelineDeals
    No answers on this topic
    Professional Services
    Daylite
    We did not use professional services
    Incentivized
    Read full review
    Pipeline CRM PipelineDeals
    No answers on this topic
    Return on Investment
    Daylite
    • Daylite has been very helpful for new employees to answer their own questions about contacts/passwords, etc.
    • We found the tiny notification bell to be weak, sometimes a project comes in with a tight deadline and we have to double-check and ask an employee if they saw the notification. More time would be saved by just chatting about the project and its expectations.
    • A huge benefit is the institutional knowledge that can be had by reading past projects. We've tracked everything, so the history is there.
    Incentivized
    Read full review
    Pipeline CRM PipelineDeals
    • Has made us understand sales tactics that are working
    • Easily create forecasting on growth in multiple categories
    • Understand our process and what we need to improve on in closing deals
    Incentivized
    Read full review
    ScreenShots

    Daylite Screenshots

    Screenshot of Daylite app shown on both iPhone and Mac

    Pipeline CRM Screenshots

    Screenshot of the Pipeline CRM main dashboardScreenshot of a Kanban viewScreenshot of a lead list viewScreenshot of the Pipeline CRM Help Center and Resources