SendBird is a packaged messaging-as-a-service that is designed to help developers build and manage messaging function in less than 5 minutes.
SendBird says it strives to build the whole messaging SDK and backend from the scratch to help developers save time and resources in order to allow them to focus on making apps and services more engaging. SendBird allows mobile developers to easily attach 1-on-1 messaging and group chat to their application. The developer kit also comes with…
$0
Up to 1,000 chat MAU
Stream Chat
Score 8.6 out of 10
N/A
Stream.io offers a chat API for Custom Messaging Apps used to build real-time chat messaging to ship in-app messaging, via Stream.io's chat infrastructure and SDKs.
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Pricing
Delight AI
Stream Chat
Editions & Modules
Free
$0
Up to 1,000 chat MAU
SPROUT
$49
Up to 10,000 chat MAU
TREE
$149
Up to 30,000 chat MAU, Broadcasting message is available
PARK
$499
Up to 100,000 chat MAU, Broadcasting message is available
ENTERPRISE
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Offerings
Pricing Offerings
Delight AI
Stream Chat
Free Trial
Yes
Yes
Free/Freemium Version
Yes
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
We offer Free plan but your Chat MAU will be limited to your service 1,000 and you’ll be limited to send only test broadcasting messages.
Q. How is the Chat MAU calculated?
A. Chat MAU (monthly active user) is calculated as any user who has sent or received a messaging data using SendBird platform during 30 days.
Q. What happens if my app’s popularity explodes and I go beyond the Chat MAU quota?
A. We don't have hard ceilings to prevent the Chat MAU rate from exceeding the pricing plan's quota (except for with the Sandbox option), but you will be charged for additional users beyond the stated limit.
If your app exceeds the Chat MAU quota, you will be charged $0.012/user with Sprout pricing, $0.011/user with Tree pricing, $0.010/user with Park pricing, and even lower with Enterprise pricing.
Q. Can I change the credit card information to another one?
A. You can change your credit information on your Dashboard > Billing page.
Why we prefer stream chat over Twilio was as follows: 1. User interface customization: Stream Chat provides wide range of user interface customization feature than twilio. 2. Moderation tools: Stream chat provides a lot of moderation tools to manage chat and content being …
SendBird is well suited tool for those who are having sound technical knowledge and in-hand experience of app development and APIs. One might find it difficult to integrate if not having a technical team or a good technical background. Once implemented, using or management is not an issue. Startups having low budget might find it a little bit costier.
Scenarios, where stream chat is best suited, are as follows: 1. social networking apps where users want to interact with each other then it is the best fit to integrate stream chat into the system. 2. in Gaming, Stream Chat is a good choice to make a chat functionality in multiplayer games, where real-time communication plays key role. While Stream Chat is well-suited for many use cases, there are also scenarios where it may be less appropriate. For example: 1. if you are an application where the message volume is low then you can skip the solution and can go for cheaper alternatives. 2. application with less resources can ma skip stream chat.
Helped in scaling the digital needs of the venture. so very good in scalability.
stream chat provides real-time messaging capabilities, enabling users to send and receive messages instantly.
Stream Chat provides moderation tools that enable developers to manage chat content and user behavior.
Stream Chat integrates easily with other platforms and tools, including popular development frameworks, mobile and web applications, and third-party services such as authentication providers and analytics tools.
well when the scalability is concerned, I think there is the room for improvement of course. When the volume of messages and chats go up, stream chat performance can may suffer.
Pricing model is bit confusing. It can be make simpler and can be break into small subsets or so. If i am using half of the tools with stream chats than there should be some easy models of payment.
Analytics part of stream chat can be more transparent. as a analyst i would love to understand metrics thoroughly.
Why we prefer stream chat over Twilio was as follows: 1. User interface customization: Stream Chat provides wide range of user interface customization feature than Twilio. 2. Moderation tools: Stream chat provides a lot of moderation tools to manage chat and content being generate real time on the app. 3. Collaboration features: collaboration feature of stream chat is really good. Very simple collaboration features are provided by Stream Chat
