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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Delight AI

    Score8.9 out of 10
    Small Businesses (1-50 employees)
    SendBird is a packaged messaging-as-a-service that is designed to help developers build and manage messaging function in less than 5 minutes. SendBird says it strives to build the whole messaging SDK and backend from the scratch to help developers save time and resources in order to allow them to focus on making apps and services more engaging. SendBird allows mobile developers to easily attach 1-on-1 messaging and group chat to their application. The developer kit also comes with…

    $0

    Up to 1,000 chat MAU

    Telegram

    Score8.8 out of 10
    N/ATelegram is an open source and free messaging app with a focus on speed and security. Telegram can be used on all devices at the same time — messages sync across any number of phones, tablets or computers. Telegram boasts over 500 million monthly active users and is one of the 10 most downloaded apps in the world.N/A
    Pricing
    Delight AITelegram
    Editions & Modules
    Free
    $0
    Up to 1,000 chat MAU
    SPROUT
    $49
    Up to 10,000 chat MAU
    TREE
    $149
    Up to 30,000 chat MAU, Broadcasting message is available
    PARK
    $499
    Up to 100,000 chat MAU, Broadcasting message is available
    ENTERPRISE
    Contact us
    No answers on this topic
    Offerings
    Pricing Offerings
    Delight AITelegram
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsWe offer Free plan but your Chat MAU will be limited to your service 1,000 and you’ll be limited to send only test broadcasting messages. Q. How is the Chat MAU calculated? A. Chat MAU (monthly active user) is calculated as any user who has sent or received a messaging data using SendBird platform during 30 days. Q. What happens if my app’s popularity explodes and I go beyond the Chat MAU quota? A. We don't have hard ceilings to prevent the Chat MAU rate from exceeding the pricing plan's quota (except for with the Sandbox option), but you will be charged for additional users beyond the stated limit. If your app exceeds the Chat MAU quota, you will be charged $0.012/user with Sprout pricing, $0.011/user with Tree pricing, $0.010/user with Park pricing, and even lower with Enterprise pricing. Q. Can I change the credit card information to another one? A. You can change your credit information on your Dashboard > Billing page.—
    More Pricing Information
    Community Pulse
    Delight AITelegram
    Considered Both Products
    SendBird
    No answer on this topic
    Open Source
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    8 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    86%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    8 Answers
    Best Alternatives
    Delight AITelegram
    Small Businesses
    Fin
    Score8.8 out of 10
    WhatsApp Business
    Score9 out of 10
    Medium-sized Companies
    Fin
    Score8.8 out of 10
    WhatsApp Business
    Score9 out of 10
    Enterprises
    Sprinklr Service
    Score7.9 out of 10
    WhatsApp Business
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Delight AITelegram
    Likelihood to Recommend
    8.9
    (2 ratings)
    9.9
    (8 ratings)
    User Testimonials
    Delight AITelegram
    Likelihood to Recommend
    SendBird
    SendBird is well suited tool for those who are having sound technical knowledge and in-hand experience of app development and APIs. One might find it difficult to integrate if not having a technical team or a good technical background. Once implemented, using or management is not an issue. Startups having low budget might find it a little bit costier.
    Incentivized
    Read full review
    Open Source
    Telegram has been very well suited for family video calls and conversations where detailed and private information is being shared. Video calling is fantastic and I'm so thrilled that they added group video calls now! The video quality is also so good that I've been able to use it to make virtual portrait sessions happen. I just don't use this for sending out formal contracts and things like that. I feel like email still needs to be used for those scenarios, but any client that just wants a secure way of communicating with me about their private family matters...this is THE app to use!
    Incentivized
    Read full review
    Pros
    SendBird
    • Moderation around comments & chats.
    • SendBird UIKit was super helpful for the design team.
    • Our devs raved about the API documentation being so thorough & easy to follow.
    Incentivized
    Read full review
    Open Source
    • Easy to use and user friendly
    • Collaborating application
    • File sharing
    • Audio and video calling feature
    • Instant messaging
    • Channel and group formation
    • Data security
    Read full review
    Cons
    SendBird
    • It's support system is not that efficient
    • Documentation needs improvement
    • It's pricing is a little bit high comparing to other available options
    Incentivized
    Read full review
    Open Source
    • It is so safe to use that many users can share anything, including private pictures of anyone, even nudity as well. That is horribly disgusting.
    • They should restrict those users who run nudity in the Telegram groups and community.
    • Otherwise, I don't have any problem[s with] Telegram. I am a very satisfied user of Telegram.
    Incentivized
    Read full review
    Alternatives Considered
    SendBird
    No answers on this topic
    Open Source
    I used WhatsApp Business but it's limited. I can add only 250+/- members to the WhatsApp group. But in Telegram, it's 200000. So this is a big opportunity to promote my event. Telegram has much more user data privacy and company transparency than Signal. I am using both but telegram for vas communication
    Incentivized
    Read full review
    Return on Investment
    SendBird
    • Using SendBird has decreased the number of support calls to where we were able to hold off on increasing our customer support team's headcount.
    • Customers have raved about having the chat functionality to review & assess their healthcare options without having to call in.
    Incentivized
    Read full review
    Open Source
    • Easy spread of information and updates among customers.
    • Easier and faster communication among colleagues.
    • Groups may accumulate a huge number of people.
    Incentivized
    Read full review
    ScreenShots

    Delight AI Screenshots

    Screenshot of SendBirdScreenshot of SendBird chat roomScreenshot of Administration dashboard