Dell PowerConnect Switches (discontinued) vs. Navisite Managed Infrastructure Services (NaviCloud)

We work in the electric industry. These should not be used in a high-heat environment. We like to keep the temperature of the room in the low 60's so they are not suited for our Substation locations due to extreme heat and cold. However, they perform great in a server room.

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Clarify before hand any additional charges for remote hand and arrangement/SLA for remote hand. Negotiate well on these terms as they tend to be more flexible around this. Clarify shipping and handling charges if any.

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• Reliable.
• Excellent hardware support from Dell including 4 hour parts/replacement.
• Excellent technical support from Dell on software, troubleshooting, and configuration.
• More affordable than its main enterprise competitors.
• Easy to use CLI.

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• 24/7 monitoring
• Immediate notification in the event of failures
• Dedicated Senior DBA
• Dedicate Account rep

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• Precarious graphical (GUI) mode, needing to be updated for more efficient technologies such as HTML5
• Short support time, given how much these devices support in terms of use. I have owned the devices for years, but no longer have a warranty

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• San Jose facility power outage caused damage to company's credibility, this should not occur again being 7x24 facility and backup generator
• Avoiding too many management changes will help create good connection with individuals for sustained harmony

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Price and facility equipment, location of the hosting facility factor into the decision to renew

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The Dell PowerConnect switch is a great switch in certain use cases. It really works well when training users to set up their own vlans in a technology class. We have a lot of different scenarios happening at this company, with 8 different buildings and multiple different affiliate entities. For some of the departments, the budget is the most crucial element. That is where the Dell PowerConnect switches are a really great option.

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Dell ProSupport is outstanding. Dell ProDeploy is likewise outstanding. I prefer them even over traditional Cisco support. I've had repeated cases where Dell immediately addressed or fixed an issue with US-based support, including firmware hotfixes. Not even Cisco can boast that.

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I selected Dell mainly due to previous experience using them in a business environment. I've never had a unit fail on me and when my budget for equipment like network switches has been less than a training class on how to use those switches, it's incredible to be able to find quality equipment at the price point Dell offers and even more so when their enterprise support has been as excellent as I have been accustomed to dealing with. In all honesty, even if I had a larger budget, I would have bought these same switches since they were exactly what I needed to suit my needs. We looked into HPE/Aruba network switches, and while they would have performed everything we needed and more, they were almost four times the cost of these Dell network switches. That's a hard sell when it comes to planning a tight budget.

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Navisite's rates were better and they seemed to have more SQL Server expertise. This was about 5 years ago and it may not be the case anymore

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• Reports are easily created and very useful.
• Quick creation of different network connections.
• Excellent and secure channels for multiple data management.
• Great data visualization options offered by Dell PowerConnect Switches.

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• Cost savings by not having a full-time DBA on staff - saving of at least 50K a year
• Data team not on call 24/7
• Navisite team will try to fix issue if possible - e.g. shrink log files that have grown

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info