Dell PowerConnect Switches (discontinued) vs. Supermicro SuperBlade

We work in the electric industry. These should not be used in a high-heat environment. We like to keep the temperature of the room in the low 60's so they are not suited for our Substation locations due to extreme heat and cold. However, they perform great in a server room.

Incentivized

Supermicro may be well suited if what you will be deploying on the servers is supported, because if you don't, you may have no support at all. In our case, we have had some hardware problems where the support is not efficient compared to other experiences we had (HP, DELL). On the other hand, their servers price is quite good, so it's a win win if you are looking for better prices than other vendors.

Incentivized

• Reliable.
• Excellent hardware support from Dell including 4 hour parts/replacement.
• Excellent technical support from Dell on software, troubleshooting, and configuration.
• More affordable than its main enterprise competitors.
• Easy to use CLI.

Incentivized

• Good IPMI management, detailed information
• Their Redfish API is also a good tool to configure/retrieve information from the servers, good for scalability
• Documentation Online for new updates is up to date (BIOS/FW)

Incentivized

• Precarious graphical (GUI) mode, needing to be updated for more efficient technologies such as HTML5
• Short support time, given how much these devices support in terms of use. I have owned the devices for years, but no longer have a warranty

Incentivized

• Their support could be better, it is not the fastest we've got in touch with
• We have seen strange behaviour on some of their servers, it's better to check if the OS you will be running is supported on their support matrix first

Incentivized

The Dell PowerConnect switch is a great switch in certain use cases. It really works well when training users to set up their own vlans in a technology class. We have a lot of different scenarios happening at this company, with 8 different buildings and multiple different affiliate entities. For some of the departments, the budget is the most crucial element. That is where the Dell PowerConnect switches are a really great option.

Incentivized

Dell ProSupport is outstanding. Dell ProDeploy is likewise outstanding. I prefer them even over traditional Cisco support. I've had repeated cases where Dell immediately addressed or fixed an issue with US-based support, including firmware hotfixes. Not even Cisco can boast that.

Incentivized

My experience with the support was not that good, it always takes a lot of time to get somewhere when raising a support case. I gave it a 6 because I think they have room for improvement here, It could be good if they would act quicker and send in replacements for faulty hardware.

Incentivized

I selected Dell mainly due to previous experience using them in a business environment. I've never had a unit fail on me and when my budget for equipment like network switches has been less than a training class on how to use those switches, it's incredible to be able to find quality equipment at the price point Dell offers and even more so when their enterprise support has been as excellent as I have been accustomed to dealing with. In all honesty, even if I had a larger budget, I would have bought these same switches since they were exactly what I needed to suit my needs. We looked into HPE/Aruba network switches, and while they would have performed everything we needed and more, they were almost four times the cost of these Dell network switches. That's a hard sell when it comes to planning a tight budget.

Incentivized

The supermicro superblade servers are performing really well on our infrastructure, we are running a broad set of applications: voip, JAVA, linux, windows, hypervisors, etc. They are easy to install and configure and the price is a winning situation. On the other hand, The support is not so good, HP and DELL are stronger in this point. If you get any failures on your systems, they will replace them immediately, but supermicro will ask for a lot of information on the case before handing out replacement hardware, which makes it slow.

Incentivized

• Reports are easily created and very useful.
• Quick creation of different network connections.
• Excellent and secure channels for multiple data management.
• Great data visualization options offered by Dell PowerConnect Switches.

Incentivized

• Their price has allowed us to save money when buying servers on bulk

Incentivized