What users are saying about
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Top Rated
2619 Ratings
6 Ratings
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Score 8.3 out of 100

HubSpot CRM

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Top Rated
2619 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

Feature Set Ratings

    Project Management

    4.7

    Deltek WorkBook

    47%

    HubSpot CRM

    Feature Set Not Supported
    N/A
    Deltek WorkBook ranks higher in 14/14 features

    Task Management

    4.0
    40%
    3 Ratings
    N/A
    0 Ratings

    Resource Management

    6.0
    60%
    3 Ratings
    N/A
    0 Ratings

    Gantt Charts

    4.0
    40%
    3 Ratings
    N/A
    0 Ratings

    Scheduling

    2.0
    20%
    3 Ratings
    N/A
    0 Ratings

    Workflow Automation

    2.0
    20%
    3 Ratings
    N/A
    0 Ratings

    Team Collaboration

    7.0
    70%
    3 Ratings
    N/A
    0 Ratings

    Support for Agile Methodology

    3.0
    30%
    2 Ratings
    N/A
    0 Ratings

    Support for Waterfall Methodology

    3.0
    30%
    2 Ratings
    N/A
    0 Ratings

    Document Management

    2.0
    20%
    3 Ratings
    N/A
    0 Ratings

    Email integration

    3.0
    30%
    3 Ratings
    N/A
    0 Ratings

    Mobile Access

    5.0
    50%
    3 Ratings
    N/A
    0 Ratings

    Timesheet Tracking

    10.0
    100%
    3 Ratings
    N/A
    0 Ratings

    Change request and Case Management

    4.0
    40%
    2 Ratings
    N/A
    0 Ratings

    Budget and Expense Management

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    Professional Services Automation

    9.0

    Deltek WorkBook

    90%

    HubSpot CRM

    Feature Set Not Supported
    N/A
    Deltek WorkBook ranks higher in 4/4 features

    Quotes/estimates

    10.0
    100%
    3 Ratings
    N/A
    0 Ratings

    Invoicing

    8.0
    80%
    3 Ratings
    N/A
    0 Ratings

    Project & financial reporting

    8.0
    80%
    3 Ratings
    N/A
    0 Ratings

    Integration with accounting software

    10.0
    100%
    3 Ratings
    N/A
    0 Ratings

    Sales Force Automation

    Deltek WorkBook

    Feature Set Not Supported
    N/A
    8.2

    HubSpot CRM

    82%
    HubSpot CRM ranks higher in 9/9 features

    Customer data management / contact management

    N/A
    0 Ratings
    9.0
    90%
    820 Ratings

    Workflow management

    N/A
    0 Ratings
    8.5
    85%
    795 Ratings

    Territory management

    N/A
    0 Ratings
    7.4
    74%
    184 Ratings

    Opportunity management

    N/A
    0 Ratings
    8.4
    84%
    765 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    N/A
    0 Ratings
    8.6
    86%
    813 Ratings

    Contract management

    N/A
    0 Ratings
    7.9
    79%
    185 Ratings

    Quote & order management

    N/A
    0 Ratings
    8.1
    81%
    524 Ratings

    Interaction tracking

    N/A
    0 Ratings
    8.8
    88%
    790 Ratings

    Channel / partner relationship management

    N/A
    0 Ratings
    7.4
    74%
    186 Ratings

    Customer Service & Support

    Deltek WorkBook

    Feature Set Not Supported
    N/A
    7.9

    HubSpot CRM

    79%
    HubSpot CRM ranks higher in 3/3 features

    Case management

    N/A
    0 Ratings
    8.1
    81%
    505 Ratings

    Call center management

    N/A
    0 Ratings
    7.8
    78%
    443 Ratings

    Help desk management

    N/A
    0 Ratings
    7.8
    78%
    468 Ratings

    Marketing Automation

    Deltek WorkBook

    Feature Set Not Supported
    N/A
    8.8

    HubSpot CRM

    88%
    HubSpot CRM ranks higher in 2/2 features

    Lead management

    N/A
    0 Ratings
    8.8
    88%
    707 Ratings

    Email marketing

    N/A
    0 Ratings
    8.9
    89%
    703 Ratings

    CRM Project Management

    Deltek WorkBook

    Feature Set Not Supported
    N/A
    8.0

    HubSpot CRM

    80%
    HubSpot CRM ranks higher in 3/3 features

    Task management

    N/A
    0 Ratings
    8.4
    84%
    734 Ratings

    Billing and invoicing management

    N/A
    0 Ratings
    7.3
    73%
    358 Ratings

    Reporting

    N/A
    0 Ratings
    8.3
    83%
    687 Ratings

    CRM Reporting & Analytics

    Deltek WorkBook

    Feature Set Not Supported
    N/A
    8.2

    HubSpot CRM

    82%
    HubSpot CRM ranks higher in 3/3 features

    Forecasting

    N/A
    0 Ratings
    7.8
    78%
    586 Ratings

    Pipeline visualization

    N/A
    0 Ratings
    8.5
    85%
    710 Ratings

    Customizable reports

    N/A
    0 Ratings
    8.4
    84%
    694 Ratings

    Customization

    Deltek WorkBook

    Feature Set Not Supported
    N/A
    7.9

    HubSpot CRM

    79%
    HubSpot CRM ranks higher in 4/4 features

    Custom fields

    N/A
    0 Ratings
    8.6
    86%
    718 Ratings

    Custom objects

    N/A
    0 Ratings
    8.5
    85%
    609 Ratings

    Scripting environment

    N/A
    0 Ratings
    6.3
    63%
    133 Ratings

    API for custom integration

    N/A
    0 Ratings
    8.4
    84%
    490 Ratings

    Security

    Deltek WorkBook

    Feature Set Not Supported
    N/A
    8.7

    HubSpot CRM

    87%
    HubSpot CRM ranks higher in 2/2 features

    Single sign-on capability

    N/A
    0 Ratings
    8.8
    88%
    609 Ratings

    Role-based user permissions

    N/A
    0 Ratings
    8.7
    87%
    654 Ratings

    Social CRM

    Deltek WorkBook

    Feature Set Not Supported
    N/A
    8.0

    HubSpot CRM

    80%
    HubSpot CRM ranks higher in 2/2 features

    Social data

    N/A
    0 Ratings
    8.0
    80%
    480 Ratings

    Social engagement

    N/A
    0 Ratings
    8.1
    81%
    476 Ratings

    Integrations with 3rd-party Software

    Deltek WorkBook

    Feature Set Not Supported
    N/A
    8.3

    HubSpot CRM

    83%
    HubSpot CRM ranks higher in 2/2 features

    Marketing automation

    N/A
    0 Ratings
    8.6
    86%
    531 Ratings

    Compensation management

    N/A
    0 Ratings
    8.0
    80%
    331 Ratings

    Platform

    Deltek WorkBook

    Feature Set Not Supported
    N/A
    7.6

    HubSpot CRM

    76%
    HubSpot CRM ranks higher in 1/1 features

    Mobile access

    N/A
    0 Ratings
    7.6
    76%
    618 Ratings

    Attribute Ratings

    • Deltek WorkBook is rated higher in 2 areas: Usability, Support Rating
    • HubSpot CRM is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.0

    Deltek WorkBook

    80%
    3 Ratings
    8.7

    HubSpot CRM

    87%
    865 Ratings

    Likelihood to Renew

    Deltek WorkBook

    N/A
    0 Ratings
    8.8

    HubSpot CRM

    88%
    10 Ratings

    Usability

    9.0

    Deltek WorkBook

    90%
    1 Rating
    8.8

    HubSpot CRM

    88%
    767 Ratings

    Support Rating

    9.0

    Deltek WorkBook

    90%
    1 Rating
    8.3

    HubSpot CRM

    83%
    21 Ratings

    Implementation Rating

    Deltek WorkBook

    N/A
    0 Ratings
    9.1

    HubSpot CRM

    91%
    10 Ratings

    Likelihood to Recommend

    Deltek, Inc.

    My recommendation very much depends on who the colleague is. I would recommend WorkBook if it is an accountant, project manager or someone similar, and if the setup is done within WorkBook and passwords, etc. are being used within WorkBook only. I would tell IT Managers to avoid the application and think twice in terms of access management etc.
    Read full review

    HubSpot

    It's definitely easier to use than Salesforce. It's especially great for us in the SMB market. In my opinion, it would be nice if we were able to call out to international prospects and text them as well. The SalesMessage plugin doesn't allow for that.
    Read full review

    Pros

    Deltek, Inc.

    • Workbook handles all processes in a consultancy company
    • Workflow options on all thinkable processes
    • Support global growth and intercompany management
    • Strong planning tool
    • Able to manage multiple clients to one project
    • Advanced template set-up
    • The communication module, so all relevant information is available on the projects
    • Flexible planning and project management
    Read full review

    HubSpot

    • The sales funnel is one of my favorites in the entire industry.
    • Their task managing system truly helps Account Executives be on top of every lead and opportunity without dropping the ball.
    • The data tracking for KPI truly helps our team set goals and improve weekly.
    • The e-mail sequences are top tier as well.
    Read full review

    Cons

    Deltek, Inc.

    • The integrations on IT level are not great and should be improved.
    • Change of IP's that's used for logins are being changed without reporting it to super users.
    Read full review

    HubSpot

    • Price Point: Pricey Expense for Company.
    • A lot of new features are being rolled out, but intuitive additions always take 1-3 years to add on. I Recently added rescheduling/cancel to Meetings, but contacts are unable to optionally provide why they canceled/rescheduled.
    Read full review

    Pricing Details

    Deltek WorkBook

    Starting Price

    Editions & Modules

    Deltek WorkBook editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Required $19

      Additional Details

      BASIC PLAN INCLUDES TIME SHEET INCLUDES IPHONE & ANDROID APP Log your time on any job you have access to and get a reminder if you forget to submit hours. You can log your time on any job; billable, non-billable, customer jobs, and internal jobs. WorkBook also keeps track of absence entries and holiday requests. CUSTOMERS & PROJECTS Add as many customers, contacts, and projects/jobs as you like. Jobs are connected to clients and each job can be set to be billable, non-billable, internal, or a client job. COLLABORATION Collaborate with your colleagues and clients and keep track of comments, news, events, and notifications. Receive notifications whenever you need to approve anything, or a warning if something is about to go wrong. FILE SHARING Save all of your files in WorkBook and benefit from having them being kept secure in one, central location. Whenever a new customer or job is added, WorkBook will automatically create a folder structure (decided by you), allowing you to upload all of your documents and briefings to WorkBook. WorkBook will connect directly to your local file server or online storage, which means that you can save your files locally and have them be shown in WorkBook. Moreover, we have options to integrate with Google Drive or Dropbox.

      HubSpot CRM

      Starting Price

      $0 Per Month [Unlimited Users]

      Editions & Modules

      HubSpot CRM editions and modules pricing
      EditionModules
      Free Forever$01
      CRM Bundle$502

      Footnotes

      1. Per Month [Unlimited Users]
      2. per month

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Pricing Info

      Likelihood to Renew

      Deltek, Inc.

      No answers on this topic

      HubSpot

      Because it's integrated with HubSpot marketing platform, which is indispensable, and works simply and seamlessly with the marketing platform. The CRM is intuitive, never a time burden, and makes doing business development work a whole lot easier and enjoyable. I think at this point it's safe and fair to say we would be somewhat lost without the CRM.
      Read full review

      Usability

      Deltek, Inc.

      Gets the job done, just not the sexiest.
      Read full review

      HubSpot

      HubSpot functions great and has never had any issues. Support is great and is always ready to help solve any problems or questions you have. We love to create workflows for processes and manage new leads, which makes our life so much easier!
      Read full review

      Support Rating

      Deltek, Inc.

      Great implementation support, but haven't had many questions since.
      Read full review

      HubSpot

      Because when I needed help HubSpot responded immediately and provided me with the information I needed which enabled me to realize that HubSpot was even more customizable and easier to use than I thought! And I already thought HubSpot was very user friendly and easy to use, and then Support showed me how to manipulate the settings, columns and the appearance of the tool.
      Read full review

      Implementation Rating

      Deltek, Inc.

      No answers on this topic

      HubSpot

      If you've had any prior experience with cloud based marketing automation or group communication tools, you can do the implementation without paid outside support. Though getting to a SLA (service level agreement) would be best achieved with the help of a third party who can facilitate
      Read full review

      Alternatives Considered

      Deltek, Inc.

      Timelog, e-conomic project module and podio
      Read full review

      HubSpot

      I have to admit that I prefer Salesloft, but I do think HS can be better. SL is very simple and gives me everything I need. However, in the future, I would definitely lean toward HS as it has more capabilities. I just need the integration and onboarding to be more seamless before I commit long-term.
      Read full review

      Return on Investment

      Deltek, Inc.

      • WorkBook is one of the cheaper solutions on the market, which, in the long term, gives a great ROI.
      • We have spent a lot of time on support which is a negative impact.
      Read full review

      HubSpot

      • HubSpot has allowed us to Sunset our internal CRM which was running at a great time and opportunity cost for our dev team.
      • HubSpot brought our two distinct sales teams together onto common performance & activity metrics.
      • HubSpot reports have replaced our former self-written shareholder sales reports, now being sent.
      Read full review

      Screenshots

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