What users are saying about
6 Ratings
4 Ratings
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Score 7.1 out of 100
6 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Deltek WorkBook

My recommendation very much depends on who the colleague is. I would recommend WorkBook if it is an accountant, project manager or someone similar, and if the setup is done within WorkBook and passwords, etc. are being used within WorkBook only. I would tell IT Managers to avoid the application and think twice in terms of access management etc.
Christopher Fritz | TrustRadius Reviewer

vCita

It is really good for taking online bookings including the scheduling of repeat appointments. The ability to store documents for particular clients is useful however I feel that the client should have a more secure method of access if you were to put sensitive information on their profile. At the moment the client only needs their email address to get into their profile which is good to allow them to review a history of interaction.With continued improvements and new features added the platform is growing into a CRM tool however I feel it is still not complete and can be used for this purpose but with limitations.
David Cook | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Deltek WorkBook
7.7
vCita
Task Management
Deltek WorkBook
8.0
vCita
Resource Management
Deltek WorkBook
9.0
vCita
Gantt Charts
Deltek WorkBook
9.0
vCita
Scheduling
Deltek WorkBook
9.0
vCita
Workflow Automation
Deltek WorkBook
6.1
vCita
Team Collaboration
Deltek WorkBook
6.1
vCita
Support for Agile Methodology
Deltek WorkBook
10.0
vCita
Support for Waterfall Methodology
Deltek WorkBook
10.0
vCita
Document Management
Deltek WorkBook
6.1
vCita
Email integration
Deltek WorkBook
6.1
vCita
Mobile Access
Deltek WorkBook
4.1
vCita
Timesheet Tracking
Deltek WorkBook
7.1
vCita
Change request and Case Management
Deltek WorkBook
10.0
vCita
Budget and Expense Management
Deltek WorkBook
8.0
vCita

Professional Services Automation

Deltek WorkBook
6.1
vCita
Quotes/estimates
Deltek WorkBook
5.1
vCita
Invoicing
Deltek WorkBook
6.1
vCita
Project & financial reporting
Deltek WorkBook
6.1
vCita
Integration with accounting software
Deltek WorkBook
7.1
vCita

Sales Force Automation

Deltek WorkBook
vCita
7.2
Customer data management / contact management
Deltek WorkBook
vCita
7.2
Workflow management
Deltek WorkBook
vCita
7.2

Marketing Automation

Deltek WorkBook
vCita
8.0
Email marketing
Deltek WorkBook
vCita
8.0

CRM Project Management

Deltek WorkBook
vCita
7.6
Billing and invoicing management
Deltek WorkBook
vCita
7.2
Reporting
Deltek WorkBook
vCita
8.0

Customization

Deltek WorkBook
vCita
3.9
Custom fields
Deltek WorkBook
vCita
6.9
API for custom integration
Deltek WorkBook
vCita
1.0

Platform

Deltek WorkBook
vCita
7.3
Mobile access
Deltek WorkBook
vCita
7.3

Security

Deltek WorkBook
vCita
9.6
Role-based user permissions
Deltek WorkBook
vCita
9.6

Pros

Deltek WorkBook

  • Workbook handles all processes in a consultancy company
  • Workflow options on all thinkable processes
  • Support global growth and intercompany management
  • Strong planning tool
  • Able to manage multiple clients to one project
  • Advanced template set-up
  • The communication module, so all relevant information is available on the projects
  • Flexible planning and project management
Frants E. Moraitis | TrustRadius Reviewer

vCita

  • Very easy implementation of a contact/scheduling widget.
  • Allows for scheduling of appointments with clients. The setup is easy and the allotted times can be changed as needed. Easy for the client to use as well.
  • Managing communication between individual clients is easy as well.
Josh Randall | TrustRadius Reviewer

Cons

Deltek WorkBook

  • The integrations on IT level are not great and should be improved.
  • Change of IP's that's used for logins are being changed without reporting it to super users.
Christopher Fritz | TrustRadius Reviewer

vCita

  • Syncing with our google calendars has some flaws or is just not clear
  • Messages show unread when they have been read
Denise Deem | TrustRadius Reviewer

Alternatives Considered

Deltek WorkBook

Timelog, e-conomic project module and podio
Frants E. Moraitis | TrustRadius Reviewer

vCita

I liked vCita a lot more for my home services company mainly because it handled scheduling through the software which was terrific.
Christopher Cater | TrustRadius Reviewer

Return on Investment

Deltek WorkBook

  • WorkBook is one of the cheaper solutions on the market, which, in the long term, gives a great ROI.
  • We have spent a lot of time on support which is a negative impact.
Christopher Fritz | TrustRadius Reviewer

vCita

  • In the overall, by automating the appointment booking process, vCita saved hours of my time from having to book appointments myself.
  • It's user-friendly so it makes a positive impression on my clients.
MaryLee Trettenero | TrustRadius Reviewer

Screenshots

Pricing Details

Deltek WorkBook

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required
$19*

* per month

vCita

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Deltek WorkBook
7.1
vCita
8.2

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