What users are saying about
17 Ratings
17 Ratings
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Score 7.6 out of 100

Likelihood to Recommend

Demandforce

How heavily does your business rely on the internet to schedule appointments/communicate with patients?What programs/systems does your business use and is it compatible with Demandforce?Is the IT at your business knowledgeable about Demandforce? Appropriate to recommend Demandforce at mixers with other optometry offices.
Arielle Calugay | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Demandforce
7.8
Customer data management / contact management
Demandforce
8.0
Workflow management
Demandforce
9.0
Territory management
Demandforce
7.0
Opportunity management
Demandforce
8.0
Integration with email client (e.g., Outlook or Gmail)
Demandforce
8.0
Contract management
Demandforce
7.0
Quote & order management
Demandforce
7.0
Interaction tracking
Demandforce
8.0
Channel / partner relationship management
Demandforce
8.0

Customer Service & Support

Demandforce
9.0
Case management
Demandforce
9.0
Call center management
Demandforce
9.0
Help desk management
Demandforce
9.0

Marketing Automation

Demandforce
7.5
Lead management
Demandforce
9.0
Email marketing
Demandforce
6.0

CRM Project Management

Demandforce
9.0
Task management
Demandforce
9.0
Billing and invoicing management
Demandforce
9.0
Reporting
Demandforce
9.0

CRM Reporting & Analytics

Demandforce
9.0
Forecasting
Demandforce
9.0
Pipeline visualization
Demandforce
9.0
Customizable reports
Demandforce
9.0

Customization

Demandforce
9.0
Custom fields
Demandforce
9.0
Custom objects
Demandforce
9.0
Scripting environment
Demandforce
9.0
API for custom integration
Demandforce
9.0

Security

Demandforce
9.0
Single sign-on capability
Demandforce
9.0
Role-based user permissions
Demandforce
9.0

Social CRM

Demandforce
9.0
Social data
Demandforce
9.0
Social engagement
Demandforce
9.0

Integrations with 3rd-party Software

Demandforce
9.0
Marketing automation
Demandforce
9.0
Compensation management
Demandforce
9.0

Platform

Demandforce
9.0
Mobile access
Demandforce
9.0

Pros

Demandforce

  • Allows for non-human interface input and works with about any company software.
  • Gives you a read on your business immediately
  • Communicates well with your customers
Curt Johnson | TrustRadius Reviewer

Cons

Demandforce

  • Flexibility in Design!
  • Overall Look & Feel of Templates (look at what Squarespace is doing, it is possible!)
  • Usability (it's a bit clunky)
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Demandforce

Demandforce 9.0
Based on 3 answers
We are constantly being contacted by comparable organizations. If Mindbody Online integrated a feature like Demandforce, we'd move over there to keep everything in one platform.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Demandforce

This office has used Demandforce for more than 3 years and the switch to another product would require time and money, however I personally think 4PatientCare has more options and personalization to increase efficiency and revenue for the office.
Arielle Calugay | TrustRadius Reviewer

Return on Investment

Demandforce

  • It's taken a lot of the reporting and guesswork out of the equation. That has saved us a lot of money.
Jason McElweenie | TrustRadius Reviewer

Screenshots

Pricing Details

Demandforce

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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