Denodo vs. Salesforce CRM Analytics

Denodo allows us to create and combine new views to create a
virtual repository and APIs without a single line of code. It is excellent
because it can present connectors with a view format for downstream consumers
by flattening a JSON file. Reading or connecting to various sources and
displaying a tabular view is an excellent feature. The product's technical data
catalog is well-organized.

Incentivized

For us it really comes down to that book management and next best contact for our advisors. When we're thinking about a book of business that may range, depending on the advisor, from 400 clients to a thousand clients, how do they really optimize their time? Who do they call next? Who do they work with to make sure not only they're keeping those clients engaged, they're not leaving the firm going to other advisors who they haven't talked to in a while who might need their attention. That's really where that CRM analytics is really proven pretty powerful for us.

Incentivized

• Database Agnostic: You can easily connect to different environments and mash up data sets.
• The "magic" of data virtualization: No data is created, so data is reported in near-real-time to end users.
• It's easy to use UI for developers. You just connect to a data source, create tables, and join them to other datasets.

Incentivized

• Interactive Dashboards, it [consists] of wide variety of charts
• Data from different sources can be easily integrated with it
• Security, it provides easy way to secure and share the information with the users
• Support actions like opening hyperlink etc
• Almost everything can be done from configuration
• Data can easily be managed from dataflow.

Incentivized

• Caching - but I am sure it will be improved by now. There were times when we expected the cache to be refreshed but it was stale.
• Schema generation of endpoints from API response was sometimes incomplete as not all API calls returned all the fields. Will be good to have an ability to load the schema itself (XSD/JSON/Soap XML etc).
• Denodo exposed web services were in preliminary stage when we used; I'm sure it will be improved by now.
• Export/Import deployment, while it was helpful, there were unexpected issues without any errors during deployment. Issues were only identified during testing. Some views were not created properly and did not work. If it was working in the environment from where it was exported from, it should work in the environment where it is imported.

Incentivized

• Implementation takes time and resources. It is a heavy lift to implement and at first, it can take a little bit of time to understand what you are looking at. But once it's implemented it's easy to get started.
• Without any BI expertise or resources available to your organization, the implementation of this is difficult. If you aren't used to BI tools and don't have an expert in house, the terminology can be difficult to understand at first.
• Their support is not on hand to help you if you encounter any issues, at least not on all the plans or the basic plans. Real-time support service is an add-on, so you'll need to be patient if you require help or pay extra money.
• More functionality for the tool is needed to compete with other heavyweights in the arena like Tableau, Qlik, and Microstrategy. Still lacks the robustness, functionality, and flexibility other competing products possess.

Incentivized

Denodo is very easy to use. It has a user-friendly drag and drop interface. I'm not a fan of the java platform it resides on.

Incentivized

For someone who don't have coding background, this could be a useful tool and fairly easy to learn and use given the good support. However, if you know other open source tools, it would be much easier to use the other tools and the knowledge is more transferable in the future.

Incentivized

Denodo is a tool to rapidly mash data sources together and create meaningful datasets. It does have its downfalls though. When you create larger, more complex datasets, you will most likely need to cache your datasets, regardless of how proper your joins are set up. Since DV takes data from multiple environments, you are taxing the corporate network, so you need to be conscious of how much data you are sending through the network and truly understand how and when to join datasets due to this.

Incentivized

I was not able to be in interaction much with Salesforce support team since every feature works the way it should be working. So far I have not experienced any bug or major glitches that would delay the result of my work and performance. There is also a hotline in our company for Salesforce issue but so far I have not used it.

Incentivized

An implementation partner would certainly result in greater output in a more efficient amount of time. However, I have found implementation partners to be extremely expensive for the output received (at least working for a non-profit company they are frequently unaffordable). Internal implementation does help with usable output though since internal knowledge would better know the data architecture and business processes

Incentivized

Denodo is simple and easy to use. Highly recommended unless you have huge volumes of data

Incentivized

Tableau is the absolute top of the class when it comes to business intelligence, but it doesn't make sense for every business case. In our case, we needed a simple data visualization platform for our CRM platform and sales pipeline. Salesforce Analytics, while nowhere near as robust, did the job we needed it to do perfectly in a significantly more cost-effective manner.

Incentivized

• It is a huge advantage that we can connect to many different databases to provide data rapidly and accurately.
• It has proven to be a valuable environment for deploying data virtualization solutions, and its user community is active in finding and fixing issues.

Incentivized

• I would say it's been positive just because as a company, anyone that has access to it can go in there and pull any company information and we're very up to date then on all of our client base. So I would say it's been a very positive impact.

Incentivized