DERDACK Enterprise Alert vs. Everbridge IT Alerting

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DERDACK Enterprise Alert
Score 10.0 out of 10
Enterprise companies (1,001+ employees)
German company Derdack offers Enterprise Alert, an IT alert management software solution, alerting operations teams working in IT, transportations, facilities, and other areas.N/A
Everbridge IT Alerting
Score 8.0 out of 10
N/A
Everbridge's IT Alerting system is an IT alert and incidment management system allowing deployment of a predefined business process to alert personnel and create the necessary bridging and orchestration to address the threat.N/A
Pricing
DERDACK Enterprise AlertEverbridge IT Alerting
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
DERDACK Enterprise AlertEverbridge IT Alerting
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
DERDACK Enterprise AlertEverbridge IT Alerting
Top Pros
Top Cons

No answers on this topic

Best Alternatives
DERDACK Enterprise AlertEverbridge IT Alerting
Small Businesses

No answers on this topic

No answers on this topic

Medium-sized Companies
Freshservice
Freshservice
Score 8.7 out of 10
Freshservice
Freshservice
Score 8.7 out of 10
Enterprises
Freshservice
Freshservice
Score 8.7 out of 10
Freshservice
Freshservice
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DERDACK Enterprise AlertEverbridge IT Alerting
Likelihood to Recommend
10.0
(3 ratings)
10.0
(1 ratings)
Usability
10.0
(1 ratings)
8.0
(1 ratings)
Support Rating
10.0
(3 ratings)
8.0
(1 ratings)
User Testimonials
DERDACK Enterprise AlertEverbridge IT Alerting
Likelihood to Recommend
Derdack
DERDACK Enterprise Alert is extremely well suited, when different teams (subject matter experts) are involved in the technical support process. Quick and easy responses (acknowledgements, exection of scripts/tasks/processes, etc.) are key. Also, DERDACK Enterprise Alert is on one hand easy to deploy, but API offers a variety of customized integrations.
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Everbridge
Targeting people (or their SIM cards to be specific) in a specific area and warning them about a hazard in their neighbourhood is the intended use, and it executes that perfectly. In addition we have implemented the traveller alert where we can send messages to all Icelandic SIM cards present inside another Country (another Country code), and send them messages about f.ex. terrorist attack and provide guidelines about where they shoud seek assistance if needed. A slight minus here is that you can only address entire countries, where it might be useful to have next level of area codes.
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Pros
Derdack
  • Self Managed On-Call scheduling for teams.
  • Ability to back track an alert and review the stages of escalation.
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Everbridge
No answers on this topic
Cons
Derdack
  • More integrations with other ITSM vendors
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Everbridge
No answers on this topic
Usability
Derdack
Very intuitive use, almost no training necessary.
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Everbridge
I would really like to have easier reporting. What warnings were issued, when, and received by how many, by operator or area etc..
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Support Rating
Derdack
The best experience.
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Everbridge
The support team has been very supportive, but there is only so much they can do, and of course sometimes things take a bit too long for my impatience.
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Alternatives Considered
Derdack
Cost of ownership was more than double in more than five years.
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Everbridge
I have reviewed quite a few at conferences, but none to the depth of installation and use.
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Return on Investment
Derdack
  • It supports us not to incur penalties of missed SLAs - clients and internal
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Everbridge
  • The government has the duty to equip itself with a mechanism to warn its people. It has allocated that duty to us, and we have chosen Everbridge to provide us the tool for that duty. It is very well suited to fulfill that role.
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ScreenShots

DERDACK Enterprise Alert Screenshots

Screenshot of Screenshot of Sample ArchitectureScreenshot of Admin ConsoleScreenshot of Mobile Incident Response and Resolution App