DERDACK Enterprise Alert vs. Squadcast

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DERDACK Enterprise Alert
Score 10.0 out of 10
Enterprise companies (1,001+ employees)
German company Derdack offers Enterprise Alert, an IT alert management software solution, alerting operations teams working in IT, transportations, facilities, and other areas.N/A
Squadcast
Score 7.3 out of 10
N/A
Squadcast is an end-to-end incident response platform that helps tech teams adopt SRE best practices to maximize service reliability, accelerate innovation velocity and deliver outstanding customer experiences.
$7
per user/month
Pricing
DERDACK Enterprise AlertSquadcast
Editions & Modules
No answers on this topic
Essential
$7.00
per user/month
Standard
$19.00
per user/month
Pro
$39.00
per user/month
Enterprise
$79.00
per user/month
Offerings
Pricing Offerings
DERDACK Enterprise AlertSquadcast
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptional$7 per user/month
Additional DetailsThe stated prices are only for annual commitment only, for other details please refer the pricing page. We do offer custom pricing for large Enterprise customers and On-Premise deployments.
More Pricing Information
Community Pulse
DERDACK Enterprise AlertSquadcast
Top Pros

No answers on this topic

Best Alternatives
DERDACK Enterprise AlertSquadcast
Small Businesses

No answers on this topic

No answers on this topic

Medium-sized Companies
Freshservice
Freshservice
Score 8.6 out of 10
Freshservice
Freshservice
Score 8.6 out of 10
Enterprises
Freshservice
Freshservice
Score 8.6 out of 10
Freshservice
Freshservice
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DERDACK Enterprise AlertSquadcast
Likelihood to Recommend
10.0
(3 ratings)
8.0
(1 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
Support Rating
10.0
(3 ratings)
-
(0 ratings)
User Testimonials
DERDACK Enterprise AlertSquadcast
Likelihood to Recommend
Derdack
DERDACK Enterprise Alert is extremely well suited, when different teams (subject matter experts) are involved in the technical support process. Quick and easy responses (acknowledgements, exection of scripts/tasks/processes, etc.) are key. Also, DERDACK Enterprise Alert is on one hand easy to deploy, but API offers a variety of customized integrations.
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Squadcast Inc.
We tied Squadcast into our CI/CD pipeline for Airflow monitoring of workflows, and had it looking for failures and specific jobs. Then communicating out to a resource group with automated no answer or response next person communication. A lot of tools stop at one generic communication, but Squadcast allows you to take it a step further.
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Pros
Derdack
  • Self Managed On-Call scheduling for teams.
  • Ability to back track an alert and review the stages of escalation.
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Squadcast Inc.
  • Allows you to configure monitoring on events across the enterprise
  • Very flexible in the channels that you can communicate to - i.e. Slack, Email, SMS, etc...
  • Provides integrations into the systems that you use on a daily basis
  • Has a very easy to use online interface that comes with little to no learning curve
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Cons
Derdack
  • More integrations with other ITSM vendors
Read full review
Squadcast Inc.
  • Can be costly depending on how deep your budget is!
  • Support is not always the best
Read full review
Usability
Derdack
Very intuitive use, almost no training necessary.
Read full review
Squadcast Inc.
No answers on this topic
Support Rating
Derdack
The best experience.
Read full review
Squadcast Inc.
No answers on this topic
Alternatives Considered
Derdack
Cost of ownership was more than double in more than five years.
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Squadcast Inc.
Squadcast is a much more user friendly product that works with multiple platforms and tools. I can't say this easily for the other tools that I've used
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Return on Investment
Derdack
  • It supports us not to incur penalties of missed SLAs - clients and internal
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Squadcast Inc.
  • Squadcast has allowed us to reduce cost of an incident overall by reducing time to find an issue, communicate, and get an assigned resource.
  • Squadcast has created an increased awareness among teams in the enterprise of services and processes.
Read full review
ScreenShots

DERDACK Enterprise Alert Screenshots

Screenshot of Screenshot of Sample ArchitectureScreenshot of Admin ConsoleScreenshot of Mobile Incident Response and Resolution App

Squadcast Screenshots

Screenshot of Incident TimelineScreenshot of Incident Response page, with War RoomScreenshot of Incident Dashboard