DERDACK Enterprise Alert vs. TaskCall

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DERDACK Enterprise Alert
Score 10.0 out of 10
Enterprise companies (1,001+ employees)
German company Derdack offers Enterprise Alert, an IT alert management software solution, alerting operations teams working in IT, transportations, facilities, and other areas.N/A
TaskCall
Score 0.0 out of 10
N/A
TaskCall is an automated incident response and management platform designed for IT and DevOps teams. It offers on-call management, AIOps, workflow automation, live call routing, analytics, status pages and integration. Trusted across industries like retail, healthcare, financial services and government. TaskCall helps organizations detect, respond to and resolve incidents faster, minimizing downtime and improving team collaboration.
$9
per month per user
Pricing
DERDACK Enterprise AlertTaskCall
Editions & Modules
No answers on this topic
Starter
$9
per month per user
Business
$19
per month per user
Digital Operations
$29
per month per user
Offerings
Pricing Offerings
DERDACK Enterprise AlertTaskCall
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
DERDACK Enterprise AlertTaskCall
Best Alternatives
DERDACK Enterprise AlertTaskCall
Small Businesses

No answers on this topic

No answers on this topic

Medium-sized Companies
Freshservice
Freshservice
Score 8.6 out of 10
Freshservice
Freshservice
Score 8.6 out of 10
Enterprises
Freshservice
Freshservice
Score 8.6 out of 10
Freshservice
Freshservice
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DERDACK Enterprise AlertTaskCall
Likelihood to Recommend
10.0
(3 ratings)
-
(0 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
Support Rating
10.0
(3 ratings)
-
(0 ratings)
User Testimonials
DERDACK Enterprise AlertTaskCall
Likelihood to Recommend
Derdack
DERDACK Enterprise Alert is extremely well suited, when different teams (subject matter experts) are involved in the technical support process. Quick and easy responses (acknowledgements, exection of scripts/tasks/processes, etc.) are key. Also, DERDACK Enterprise Alert is on one hand easy to deploy, but API offers a variety of customized integrations.
Read full review
TaskCall Inc.
No answers on this topic
Pros
Derdack
  • Self Managed On-Call scheduling for teams.
  • Ability to back track an alert and review the stages of escalation.
Read full review
TaskCall Inc.
No answers on this topic
Cons
Derdack
  • More integrations with other ITSM vendors
Read full review
TaskCall Inc.
No answers on this topic
Usability
Derdack
Very intuitive use, almost no training necessary.
Read full review
TaskCall Inc.
No answers on this topic
Support Rating
Derdack
The best experience.
Read full review
TaskCall Inc.
No answers on this topic
Alternatives Considered
Derdack
Cost of ownership was more than double in more than five years.
Read full review
TaskCall Inc.
No answers on this topic
Return on Investment
Derdack
  • It supports us not to incur penalties of missed SLAs - clients and internal
Read full review
TaskCall Inc.
No answers on this topic
ScreenShots

DERDACK Enterprise Alert Screenshots

Screenshot of Screenshot of Sample ArchitectureScreenshot of Admin ConsoleScreenshot of Mobile Incident Response and Resolution App

TaskCall Screenshots

Screenshot of Incident ManagementScreenshot of On-Call Routine