Desk.com (discontinued) vs. Richpanel
Desk.com (discontinued) vs. Richpanel
Product | Rating | Most Used By | Product Summary | Starting Price |
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Desk.com (discontinued) | N/A | Desk.com was a helpdesk, ticketing, and customer support product offered by Salesforce, and oriented towards the needs of small businesses. It is no longer sold and support has been discontinued. Salesforce recommends its modern Service Cloud as a replacement. | N/A | |
Richpanel | N/A | Richpanel is a help desk software that helps users create a seamless support experience for both the customer & support teams. Richpanel features a self-service portal for end customers to help them resolve the most common issues immediately in real time, 24x7. Its inbox integrates all channels through integrations, so support teams can manage everything from one screen. | $29 per month per user |
Desk.com (discontinued) | Richpanel | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Desk.com (discontinued) | Richpanel | |
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Top Pros | No answers on this topic | |
Top Cons |
| No answers on this topic |
Desk.com (discontinued) | Richpanel | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.8 out of 10 | Salesforce Service Cloud Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Desk.com (discontinued) | Richpanel | |
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Likelihood to Recommend | 8.2 (38 ratings) | - (0 ratings) |
Likelihood to Renew | 8.4 (14 ratings) | - (0 ratings) |
Usability | 8.3 (19 ratings) | - (0 ratings) |
Availability | 1.0 (2 ratings) | - (0 ratings) |
Performance | 10.0 (1 ratings) | - (0 ratings) |
Support Rating | 8.2 (21 ratings) | - (0 ratings) |
Implementation Rating | 10.0 (1 ratings) | - (0 ratings) |
Desk.com (discontinued) | Richpanel | |
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Likelihood to Recommend | Discontinued Products | Richpanel No answers on this topic |
Pros | Discontinued Products | Richpanel No answers on this topic |
Cons | Discontinued Products | Richpanel No answers on this topic |
Likelihood to Renew | Discontinued Products | Richpanel No answers on this topic |
Usability | Discontinued Products | Richpanel No answers on this topic |
Reliability and Availability | Discontinued Products | Richpanel No answers on this topic |
Performance | Discontinued Products | Richpanel No answers on this topic |
Support Rating | Discontinued Products | Richpanel No answers on this topic |
Implementation Rating | Discontinued Products | Richpanel No answers on this topic |
Alternatives Considered | Discontinued Products | Richpanel No answers on this topic |
Return on Investment | Discontinued Products | Richpanel No answers on this topic |
ScreenShots | Desk.com (discontinued) Screenshots |