Desk.com (discontinued) vs. RocTik Ticketing System
Desk.com (discontinued) vs. RocTik Ticketing System
Product | Rating | Most Used By | Product Summary | Starting Price |
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Desk.com (discontinued) | N/A | Desk.com was a helpdesk, ticketing, and customer support product offered by Salesforce, and oriented towards the needs of small businesses. It is no longer sold and support has been discontinued. Salesforce recommends its modern Service Cloud as a replacement. | N/A | |
RocTik Ticketing System | N/A | RocTik Ticketing System is a cloud-based ticketing system from Evayadesk. The solution enables users to create, track, categorize, prioritize and resolve tickets. Both email alerts and real-time reports are included in this help desk solution. | N/A |
Desk.com (discontinued) | RocTik Ticketing System | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Desk.com (discontinued) | RocTik Ticketing System | |
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Top Pros | No answers on this topic | |
Top Cons |
| No answers on this topic |
Desk.com (discontinued) | RocTik Ticketing System | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | SAP Service Cloud Score 8.7 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Desk.com (discontinued) | RocTik Ticketing System | |
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Likelihood to Recommend | 8.2 (38 ratings) | - (0 ratings) |
Likelihood to Renew | 8.4 (14 ratings) | - (0 ratings) |
Usability | 8.3 (19 ratings) | - (0 ratings) |
Availability | 1.0 (2 ratings) | - (0 ratings) |
Performance | 10.0 (1 ratings) | - (0 ratings) |
Support Rating | 8.2 (21 ratings) | - (0 ratings) |
Implementation Rating | 10.0 (1 ratings) | - (0 ratings) |
Desk.com (discontinued) | RocTik Ticketing System | |
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Likelihood to Recommend | Discontinued Products | EvayaDesk No answers on this topic |
Pros | Discontinued Products | EvayaDesk No answers on this topic |
Cons | Discontinued Products | EvayaDesk No answers on this topic |
Likelihood to Renew | Discontinued Products | EvayaDesk No answers on this topic |
Usability | Discontinued Products | EvayaDesk No answers on this topic |
Reliability and Availability | Discontinued Products | EvayaDesk No answers on this topic |
Performance | Discontinued Products | EvayaDesk No answers on this topic |
Support Rating | Discontinued Products | EvayaDesk No answers on this topic |
Implementation Rating | Discontinued Products | EvayaDesk No answers on this topic |
Alternatives Considered | Discontinued Products | EvayaDesk No answers on this topic |
Return on Investment | Discontinued Products | EvayaDesk No answers on this topic |
ScreenShots | Desk.com (discontinued) Screenshots | RocTik Ticketing System Screenshots |