Desk.com (discontinued) vs. Sunrise Customer Service Management
Desk.com (discontinued) vs. Sunrise Customer Service Management
Product | Rating | Most Used By | Product Summary | Starting Price |
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Desk.com (discontinued) | N/A | Desk.com was a helpdesk, ticketing, and customer support product offered by Salesforce, and oriented towards the needs of small businesses. It is no longer sold and support has been discontinued. Salesforce recommends its modern Service Cloud as a replacement. | N/A | |
Sunrise Customer Service Management | N/A | Sunrise Customer Service Management is a help desk / ticketing platform, handling the entire service lifecycle. | N/A |
Desk.com (discontinued) | Sunrise Customer Service Management | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Desk.com (discontinued) | Sunrise Customer Service Management | |
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Top Pros | No answers on this topic | |
Top Cons |
| No answers on this topic |
Desk.com (discontinued) | Sunrise Customer Service Management | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Desk.com (discontinued) | Sunrise Customer Service Management | |
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Likelihood to Recommend | 8.2 (38 ratings) | - (0 ratings) |
Likelihood to Renew | 8.4 (14 ratings) | - (0 ratings) |
Usability | 8.3 (19 ratings) | - (0 ratings) |
Availability | 1.0 (2 ratings) | - (0 ratings) |
Performance | 10.0 (1 ratings) | - (0 ratings) |
Support Rating | 8.2 (21 ratings) | - (0 ratings) |
Implementation Rating | 10.0 (1 ratings) | - (0 ratings) |
Desk.com (discontinued) | Sunrise Customer Service Management | |
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Likelihood to Recommend | Discontinued Products | Sunrise Software Ltd. No answers on this topic |
Pros | Discontinued Products | Sunrise Software Ltd. No answers on this topic |
Cons | Discontinued Products | Sunrise Software Ltd. No answers on this topic |
Likelihood to Renew | Discontinued Products | Sunrise Software Ltd. No answers on this topic |
Usability | Discontinued Products | Sunrise Software Ltd. No answers on this topic |
Reliability and Availability | Discontinued Products | Sunrise Software Ltd. No answers on this topic |
Performance | Discontinued Products | Sunrise Software Ltd. No answers on this topic |
Support Rating | Discontinued Products | Sunrise Software Ltd. No answers on this topic |
Implementation Rating | Discontinued Products | Sunrise Software Ltd. No answers on this topic |
Alternatives Considered | Discontinued Products | Sunrise Software Ltd. No answers on this topic |
Return on Investment | Discontinued Products | Sunrise Software Ltd. No answers on this topic |
ScreenShots | Desk.com (discontinued) Screenshots |