Desk.com (discontinued) vs. Total Support HelpDesk CRM
Desk.com (discontinued) vs. Total Support HelpDesk CRM
Product | Rating | Most Used By | Product Summary | Starting Price |
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Desk.com (discontinued) | N/A | Desk.com was a helpdesk, ticketing, and customer support product offered by Salesforce, and oriented towards the needs of small businesses. It is no longer sold and support has been discontinued. Salesforce recommends its modern Service Cloud as a replacement. | N/A | |
Total Support HelpDesk CRM | N/A | N/A | N/A |
Desk.com (discontinued) | Total Support HelpDesk CRM | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Desk.com (discontinued) | Total Support HelpDesk CRM | |
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Top Pros | No answers on this topic | |
Top Cons |
| No answers on this topic |
Desk.com (discontinued) | Total Support HelpDesk CRM | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.8 out of 10 | Salesforce Service Cloud Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Desk.com (discontinued) | Total Support HelpDesk CRM | |
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Likelihood to Recommend | 8.2 (38 ratings) | - (0 ratings) |
Likelihood to Renew | 8.4 (14 ratings) | - (0 ratings) |
Usability | 8.3 (19 ratings) | - (0 ratings) |
Availability | 1.0 (2 ratings) | - (0 ratings) |
Performance | 10.0 (1 ratings) | - (0 ratings) |
Support Rating | 8.2 (21 ratings) | - (0 ratings) |
Implementation Rating | 10.0 (1 ratings) | - (0 ratings) |
Desk.com (discontinued) | Total Support HelpDesk CRM | |
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Likelihood to Recommend | Discontinued Products | Resource Dynamics No answers on this topic |
Pros | Discontinued Products | Resource Dynamics No answers on this topic |
Cons | Discontinued Products | Resource Dynamics No answers on this topic |
Likelihood to Renew | Discontinued Products | Resource Dynamics No answers on this topic |
Usability | Discontinued Products | Resource Dynamics No answers on this topic |
Reliability and Availability | Discontinued Products | Resource Dynamics No answers on this topic |
Performance | Discontinued Products | Resource Dynamics No answers on this topic |
Support Rating | Discontinued Products | Resource Dynamics No answers on this topic |
Implementation Rating | Discontinued Products | Resource Dynamics No answers on this topic |
Alternatives Considered | Discontinued Products | Resource Dynamics No answers on this topic |
Return on Investment | Discontinued Products | Resource Dynamics No answers on this topic |
ScreenShots | Desk.com (discontinued) Screenshots |