DeskCenter Management Suite vs. Spiceworks Help Desk
DeskCenter Management Suite vs. Spiceworks Help Desk
Product | Rating | Most Used By | Product Summary | Starting Price |
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DeskCenter Management Suite | N/A | DeskCenter Solutions, a German company, offers the DeskCenter Management Suite, a combined ITAM / SAM solution which also provides software patching, and mobile device management (MDM) as well. | N/A | |
Spiceworks Help Desk | N/A | Spiceworks offers a set of free tools for IT network management and help desk support ticketing. The inventory management system essentially provides comprehensive device information for asset management. The Spiceworks Network Monitor provides information on observed IT for problem tracking and server performance monitoring. And finally, the Spiceworks Help Desk Software lets IT personnel stay on top of issues across the network with a ticketing system. Help desk roles with role-based… | N/A |
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
DeskCenter Management Suite | Spiceworks Help Desk | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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DeskCenter Management Suite | Spiceworks Help Desk | |
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Small Businesses | ConnectWise RMM Score 7.9 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | KACE Systems Management Appliance Score 10.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | KACE Systems Management Appliance Score 10.0 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
DeskCenter Management Suite | Spiceworks Help Desk | |
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Likelihood to Recommend | - (0 ratings) | 8.8 (82 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (29 ratings) |
Usability | - (0 ratings) | 8.6 (8 ratings) |
Availability | - (0 ratings) | 10.0 (3 ratings) |
Performance | - (0 ratings) | 8.0 (1 ratings) |
Support Rating | - (0 ratings) | 8.7 (26 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (7 ratings) |
Product Scalability | - (0 ratings) | 10.0 (1 ratings) |
DeskCenter Management Suite | Spiceworks Help Desk | |
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Likelihood to Recommend | DeskCenter Solutions No answers on this topic | Spiceworks Ziff Davis |
Pros | DeskCenter Solutions No answers on this topic | Spiceworks Ziff Davis |
Cons | DeskCenter Solutions No answers on this topic | Spiceworks Ziff Davis |
Likelihood to Renew | DeskCenter Solutions No answers on this topic | Spiceworks Ziff Davis |
Usability | DeskCenter Solutions No answers on this topic | Spiceworks Ziff Davis |
Reliability and Availability | DeskCenter Solutions No answers on this topic | Spiceworks Ziff Davis |
Support Rating | DeskCenter Solutions No answers on this topic | Spiceworks Ziff Davis |
Implementation Rating | DeskCenter Solutions No answers on this topic | Spiceworks Ziff Davis |
Alternatives Considered | DeskCenter Solutions No answers on this topic | Spiceworks Ziff Davis |
Return on Investment | DeskCenter Solutions No answers on this topic | Spiceworks Ziff Davis |
ScreenShots |