Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DeskTime
Score 5.5 out of 10
N/A
DeskTime is an automatic time tracking software that tracks and analyzes employee productivity, and is a project from DeskTime.com of the Draugiem Group of companies and tech startups in Latvia.
$7
per month per user
HouseCall Pro
Score 9.2 out of 10
N/A
HouseCall Pro is a field service management solution built for any professional service-based industry. It includes features such as scheduling and dispatch, customer databases, and live mapping and tracking.
$65
per month 1 user
Pricing
DeskTimeHouseCall Pro
Editions & Modules
Pro
$7
per month per user
Premium
$10
per month per user
Enterprise
$20
per month per user
Website Builder
$25
per month/add on
Additional Users
$30
per user/per month
Sales Proposal Tool
$40
per month/add on
Recurring Servicing Plans
$40
per month/add on
Start
$65
per month
Grow
$149
per month
Manage
$229
per month
XL
Contact sales team
Offerings
Pricing Offerings
DeskTimeHouseCall Pro
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details1 month free for annual pricing.
More Pricing Information
Best Alternatives
DeskTimeHouseCall Pro
Small Businesses
Traqq
Traqq
Score 9.3 out of 10
Kickserv
Kickserv
Score 9.3 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Jotform
Jotform
Score 8.7 out of 10
Enterprises
TimeCamp
TimeCamp
Score 8.6 out of 10
ServiceNow Customer Service Management
ServiceNow Customer Service Management
Score 7.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DeskTimeHouseCall Pro
Likelihood to Recommend
9.5
(3 ratings)
7.0
(2 ratings)
User Testimonials
DeskTimeHouseCall Pro
Likelihood to Recommend
DeskTime
When we made the decision to go cloud based and send our employees home to work remotely we needed something that would help us and them manage their time and keep everyone on track. Desktime makes the team more aware of how they are spending their time both individually and as a team. It allows them to see and track what makes them most productive and what times of the day they are most engaged. Keeps projects on track.
Read full review
HouseCall Pro
[HouseCall Pro] would be great for service techs and smaller companies but is tough for companies that do multiple types of jobs, [do] not sync well with QBO for us, and creates an accounting mess. Also does not do job costing so hard to actually keep track of jobs
Read full review
Pros
DeskTime
  • Personal time management
  • Customer Service
  • Easy to use UI
Read full review
HouseCall Pro
  • Online Booking
  • Instant credit card funding
  • Customer Text Notifications
Read full review
Cons
DeskTime
  • App resources usage - it's lagging sometimes
Read full review
HouseCall Pro
  • Job costing
  • QBO integration
  • Reporting
Read full review
Alternatives Considered
DeskTime
Desktime is the first time management software I have used.
Read full review
HouseCall Pro
Much easier to use.
Read full review
Return on Investment
DeskTime
  • Increased awareness of own time management
  • Better understanding of ticket time predictions vs reality
  • Easier observation of team's out of office status
Read full review
HouseCall Pro
  • Negative is time lost fixing books.
  • Negative is having to use multiple programs to fulfill needs so it takes 2x as long.
  • [The] positive is that it is very user-friendly so our team has picked it up easily and techs save time in the field.
Read full review
ScreenShots

DeskTime Screenshots

Screenshot of Screenshot of