Customerbase.ai / Detective.io (discontinued) vs. RocketReach

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Customerbase.ai / Detective.io (discontinued)
Score 8.0 out of 10
N/A
Detective (formerly Charlie App) helped salespeople to find prospects, identify their pains, etc. It was acquired by Customerbase.ai, which is now discontinued.N/A
RocketReach
Score 7.6 out of 10
N/A
RocketReach connects professionals to new opportunities, boasting a largest and accurate contact database. Users can lookup contacts using the RocketReach Chrome Extension on a variety of professional networking sites like AngelList, Crunchbase, LinkedIn, or Google. The chrome extension also allows the user to add prospects to prospect lists, and discover company insights on company websites.
$69
per month 100 Lookups Per Month
Pricing
Customerbase.ai / Detective.io (discontinued)RocketReach
Editions & Modules
No answers on this topic
Essentials
$69
per month 100 Lookups Per Month
Pro
$119
per month 250 Lookups Per Month
Ultimate
$209
per month 1,000 Lookups Per Month
Enterprise
Custom
Offerings
Pricing Offerings
Customerbase.ai / Detective.io (discontinued)RocketReach
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsUp to a 50% discount available for annual billing.
More Pricing Information
Community Pulse
Customerbase.ai / Detective.io (discontinued)RocketReach
Features
Customerbase.ai / Detective.io (discontinued)RocketReach
Prospecting
Comparison of Prospecting features of Product A and Product B
Customerbase.ai / Detective.io (discontinued)
3.0
1 Ratings
88% below category average
RocketReach
6.7
3 Ratings
14% below category average
Load time/data access3.01 Ratings8.73 Ratings
Advanced search00 Ratings7.73 Ratings
Identification of new leads00 Ratings6.13 Ratings
List quality00 Ratings5.53 Ratings
List upload/download00 Ratings6.73 Ratings
Ideal customer targeting00 Ratings5.53 Ratings
Sales Intelligence Data Standards
Comparison of Sales Intelligence Data Standards features of Product A and Product B
Customerbase.ai / Detective.io (discontinued)
9.0
1 Ratings
15% above category average
RocketReach
5.3
3 Ratings
38% below category average
Contact information9.01 Ratings5.13 Ratings
Company information9.01 Ratings5.53 Ratings
Industry information00 Ratings5.43 Ratings
Data Augmentation & Lead Qualification
Comparison of Data Augmentation & Lead Qualification features of Product A and Product B
Customerbase.ai / Detective.io (discontinued)
-
Ratings
RocketReach
4.7
3 Ratings
45% below category average
Lead qualification process00 Ratings5.83 Ratings
Smart lists and recommendations00 Ratings4.53 Ratings
Salesforce integration00 Ratings4.01 Ratings
Company/business profiles00 Ratings6.13 Ratings
Alerts and reminders00 Ratings2.01 Ratings
Data hygiene00 Ratings3.83 Ratings
Automatic data refresh00 Ratings4.53 Ratings
Tags00 Ratings6.13 Ratings
Filters and segmentation00 Ratings5.53 Ratings
Sales Intelligence Email Features
Comparison of Sales Intelligence Email Features features of Product A and Product B
Customerbase.ai / Detective.io (discontinued)
-
Ratings
RocketReach
4.0
1 Ratings
60% below category average
Sales email templates00 Ratings4.01 Ratings
Append emails to records00 Ratings4.01 Ratings
Best Alternatives
Customerbase.ai / Detective.io (discontinued)RocketReach
Small Businesses
Lead411
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Score 8.3 out of 10
Lead411
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Score 8.3 out of 10
Medium-sized Companies
Lead411
Lead411
Score 8.3 out of 10
Lead411
Lead411
Score 8.3 out of 10
Enterprises
TechTarget Priority Engine
TechTarget Priority Engine
Score 10.0 out of 10
TechTarget Priority Engine
TechTarget Priority Engine
Score 10.0 out of 10
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User Ratings
Customerbase.ai / Detective.io (discontinued)RocketReach
Likelihood to Recommend
7.0
(1 ratings)
7.4
(3 ratings)
Usability
-
(0 ratings)
8.0
(2 ratings)
User Testimonials
Customerbase.ai / Detective.io (discontinued)RocketReach
Likelihood to Recommend
Discontinued Products
If you are in any type of sales, and meeting with people, it is a must. If you already know you contact well, it doesn't have as much value for that particular meeting. Also I wish there was a way to not sync internal meetings, as it just provides clutter, and I don't need info on those people.
Read full review
RocketReach.co
RocketReach is very helpfull in cases where I only have the website or LinkedIn Page of the company I want to reach out to, but no contact information. RocketReach helps do some digging and get in touch with the target business. It does not provide any financial insight on the entity, a lot of companies do not have info of important C-Suit, but just general employees.
Read full review
Pros
Discontinued Products
  • They easily connect with my Outlook to sync my upcoming meetings.
  • It provides me with the social profiles of people I am meeting with.
  • It gives me the ability to have all my info about my contact in one place to easily review.
Read full review
RocketReach.co
  • Helps to enrich data where other platforms may not have the required data
  • Good resource for lead validation
  • Easy to use and straightforward UI
Read full review
Cons
Discontinued Products
  • At times it doesn't pull a social profile for the contact correctly, or at all, when I know the person has a profile.
  • The interface is a little clunky, and the font is too large. It could be a lot smaller and still effective.
  • It takes a lot of time to sync at points, which is frustrating.
Read full review
RocketReach.co
  • Search criteria having to be manually deleted
  • Finding the right contact
  • In my opinion, Outdated contact information
Read full review
Usability
Discontinued Products
No answers on this topic
RocketReach.co
The extension is perfect for finding the info about the company whose website I have open in my laptop, but in some cases it is hard to get rid of the icon. It is located specifically in a place where the majority of websites put action button. So, I can't press this button sometimes because of the RR icon on top.
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Alternatives Considered
Discontinued Products
The thing that Charlie does best is it aggregates everything in one place. It allows me to have a one-stop shop, that I can quickly review prior to heading into a meeting. People are usually amazed with the amount of info that Charlie can give you, and it almost always works its way into my sales call.
Read full review
RocketReach.co
RocketReach works well on its own, but also as part of a suite of tools that we use for lead validation, qualification, and research efforts. We've selected RocketReach due to it's ability to provide key information in our data enrichment process that some other platforms are not able to provide.
Read full review
Return on Investment
Discontinued Products
  • The info I pull from Charlie prior to the meeting is almost always brought up as a conversation starter.
  • Charlie helps my relationships go deeper than just surface level info.
  • The ability to go deeper in my relationships while using Charlie has absolutely closed me business.
Read full review
RocketReach.co
  • Increase the amount of contacts we upload daily to our CRM
  • Lead us to send out 2x the amount of emails each day
  • Uncover new prospects
Read full review
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