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Customerbase.ai / Detective.io (discontinued) vs. RocketReach

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Customerbase.ai / Detective.io (discontinued)

    Score8 out of 10
    N/ADetective (formerly Charlie App) helped salespeople to find prospects, identify their pains, etc. It was acquired by Customerbase.ai, which is now discontinued.N/A

    RocketReach

    Score7.1 out of 10
    N/ARocketReach connects professionals to new opportunities, boasting a largest and accurate contact database. Users can lookup contacts using the RocketReach Chrome Extension on a variety of professional networking sites like AngelList, Crunchbase, LinkedIn, or Google. The chrome extension also allows the user to add prospects to prospect lists, and discover company insights on company websites.

    $69

    per month 100 Lookups Per Month

    Pricing
    Customerbase.ai / Detective.io (discontinued)RocketReach
    Editions & Modules
    No answers on this topic
    Essentials
    $69
    per month 100 Lookups Per Month
    Pro
    $119
    per month 250 Lookups Per Month
    Ultimate
    $209
    per month 1,000 Lookups Per Month
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    Customerbase.ai / Detective.io (discontinued)RocketReach
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Up to a 50% discount available for annual billing.
    More Pricing Information
    Features
    Customerbase.ai / Detective.io (discontinued)RocketReach
    Prospecting
    Comparison of Prospecting features of Customerbase.ai / Detective.io (discontinued) and RocketReach
    Feature
    Customerbase.ai / Detective.io (discontinued)
    3.0
    1 Ratings
    88% below category average
    RocketReach
    6.3
    3 Ratings
    20% below category average
    Load time/data access3.01 Ratings8.83 Ratings
    Advanced search00 Ratings7.83 Ratings
    Identification of new leads00 Ratings5.53 Ratings
    List quality00 Ratings4.73 Ratings
    List upload/download00 Ratings6.43 Ratings
    Ideal customer targeting00 Ratings4.73 Ratings
    Sales Intelligence Data Standards
    Comparison of Sales Intelligence Data Standards features of Customerbase.ai / Detective.io (discontinued) and RocketReach
    Feature
    Customerbase.ai / Detective.io (discontinued)
    9.0
    1 Ratings
    15% above category average
    RocketReach
    4.7
    3 Ratings
    49% below category average
    Contact information9.01 Ratings4.53 Ratings
    Company information9.01 Ratings4.73 Ratings
    Industry information00 Ratings4.73 Ratings
    Data Augmentation & Lead Qualification
    Comparison of Data Augmentation & Lead Qualification features of Customerbase.ai / Detective.io (discontinued) and RocketReach
    Feature
    Customerbase.ai / Detective.io (discontinued)
    -
    Ratings
    RocketReach
    4.2
    3 Ratings
    56% below category average
    Lead qualification process00 Ratings5.43 Ratings
    Smart lists and recommendations00 Ratings3.73 Ratings
    Salesforce integration00 Ratings4.01 Ratings
    Company/business profiles00 Ratings5.53 Ratings
    Alerts and reminders00 Ratings2.01 Ratings
    Data hygiene00 Ratings2.93 Ratings
    Automatic data refresh00 Ratings3.73 Ratings
    Tags00 Ratings5.53 Ratings
    Filters and segmentation00 Ratings4.73 Ratings
    Sales Intelligence Email Features
    Comparison of Sales Intelligence Email Features features of Customerbase.ai / Detective.io (discontinued) and RocketReach
    Feature
    Customerbase.ai / Detective.io (discontinued)
    -
    Ratings
    RocketReach
    4.0
    1 Ratings
    60% below category average
    Sales email templates00 Ratings4.01 Ratings
    Append emails to records00 Ratings4.01 Ratings
    Best Alternatives
    Customerbase.ai / Detective.io (discontinued)RocketReach
    Small Businesses
    Owler
    Score9.7 out of 10
    Owler
    Score9.7 out of 10
    Medium-sized Companies
    Clay
    Score9.3 out of 10
    Clay
    Score9.3 out of 10
    Enterprises
    LinkedIn Sales Navigator for Gmail (discontinued)
    Score8.5 out of 10
    LinkedIn Sales Navigator for Gmail (discontinued)
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Customerbase.ai / Detective.io (discontinued)RocketReach
    Likelihood to Recommend
    7.0
    (1 ratings)
    7.2
    (3 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (2 ratings)
    User Testimonials
    Customerbase.ai / Detective.io (discontinued)RocketReach
    Likelihood to Recommend
    Discontinued Products
    If you are in any type of sales, and meeting with people, it is a must. If you already know you contact well, it doesn't have as much value for that particular meeting. Also I wish there was a way to not sync internal meetings, as it just provides clutter, and I don't need info on those people.
    Incentivized
    Read full review
    RocketReach.co
    RocketReach is very helpfull in cases where I only have the website or LinkedIn Page of the company I want to reach out to, but no contact information. RocketReach helps do some digging and get in touch with the target business. It does not provide any financial insight on the entity, a lot of companies do not have info of important C-Suit, but just general employees.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • They easily connect with my Outlook to sync my upcoming meetings.
    • It provides me with the social profiles of people I am meeting with.
    • It gives me the ability to have all my info about my contact in one place to easily review.
    Incentivized
    Read full review
    RocketReach.co
    • Helps to enrich data where other platforms may not have the required data
    • Good resource for lead validation
    • Easy to use and straightforward UI
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • At times it doesn't pull a social profile for the contact correctly, or at all, when I know the person has a profile.
    • The interface is a little clunky, and the font is too large. It could be a lot smaller and still effective.
    • It takes a lot of time to sync at points, which is frustrating.
    Incentivized
    Read full review
    RocketReach.co
    • Search criteria having to be manually deleted
    • Finding the right contact
    • In my opinion, Outdated contact information
    Incentivized
    Read full review
    Usability
    Discontinued Products
    No answers on this topic
    RocketReach.co
    The extension is perfect for finding the info about the company whose website I have open in my laptop, but in some cases it is hard to get rid of the icon. It is located specifically in a place where the majority of websites put action button. So, I can't press this button sometimes because of the RR icon on top.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    The thing that Charlie does best is it aggregates everything in one place. It allows me to have a one-stop shop, that I can quickly review prior to heading into a meeting. People are usually amazed with the amount of info that Charlie can give you, and it almost always works its way into my sales call.
    Incentivized
    Read full review
    RocketReach.co
    RocketReach works well on its own, but also as part of a suite of tools that we use for lead validation, qualification, and research efforts. We've selected RocketReach due to it's ability to provide key information in our data enrichment process that some other platforms are not able to provide.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • The info I pull from Charlie prior to the meeting is almost always brought up as a conversation starter.
    • Charlie helps my relationships go deeper than just surface level info.
    • The ability to go deeper in my relationships while using Charlie has absolutely closed me business.
    Incentivized
    Read full review
    RocketReach.co
    • Increase the amount of contacts we upload daily to our CRM
    • Lead us to send out 2x the amount of emails each day
    • Uncover new prospects
    Incentivized
    Read full review
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