TrustRadius: an HG Insights company

Customerbase.ai / Detective.io (discontinued) vs. SalesIntel

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Customerbase.ai / Detective.io (discontinued)

    Score8 out of 10
    N/ADetective (formerly Charlie App) helped salespeople to find prospects, identify their pains, etc. It was acquired by Customerbase.ai, which is now discontinued.N/A

    SalesIntel

    Score8.1 out of 10
    N/ASalesIntel is a revenue intelligence platform that helps marketing, sales, and revenue operations teams improve pipeline efficiency. SalesIntel attempts to do this in four steps: Identify ideal customers (ICP) from among 22 million accounts profiled by 300 million unique technology install data points. Second, surface accounts that are actively in-market for the user's product or service by using best-in-breed intent, company news, and web-visitor data.…N/A
    Pricing
    Customerbase.ai / Detective.io (discontinued)SalesIntel
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Customerbase.ai / Detective.io (discontinued)SalesIntel
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Customerbase.ai / Detective.io (discontinued)SalesIntel
    Prospecting
    Comparison of Prospecting features of Customerbase.ai / Detective.io (discontinued) and SalesIntel
    Feature
    Customerbase.ai / Detective.io (discontinued)
    3.0
    1 Ratings
    88% below category average
    SalesIntel
    7.7
    2 Ratings
    0% below category average
    Load time/data access3.01 Ratings9.02 Ratings
    Advanced search00 Ratings7.02 Ratings
    Identification of new leads00 Ratings8.02 Ratings
    List quality00 Ratings6.02 Ratings
    List upload/download00 Ratings8.02 Ratings
    Ideal customer targeting00 Ratings8.02 Ratings
    Sales Intelligence Data Standards
    Comparison of Sales Intelligence Data Standards features of Customerbase.ai / Detective.io (discontinued) and SalesIntel
    Feature
    Customerbase.ai / Detective.io (discontinued)
    9.0
    1 Ratings
    15% above category average
    SalesIntel
    6.7
    2 Ratings
    15% below category average
    Contact information9.01 Ratings6.02 Ratings
    Company information9.01 Ratings8.02 Ratings
    Industry information00 Ratings6.02 Ratings
    Data Augmentation & Lead Qualification
    Comparison of Data Augmentation & Lead Qualification features of Customerbase.ai / Detective.io (discontinued) and SalesIntel
    Feature
    Customerbase.ai / Detective.io (discontinued)
    -
    Ratings
    SalesIntel
    7.6
    2 Ratings
    2% above category average
    Lead qualification process00 Ratings7.02 Ratings
    Salesforce integration00 Ratings9.01 Ratings
    Company/business profiles00 Ratings8.02 Ratings
    Data hygiene00 Ratings6.02 Ratings
    Automatic data refresh00 Ratings7.01 Ratings
    Tags00 Ratings8.02 Ratings
    Filters and segmentation00 Ratings8.02 Ratings
    Best Alternatives
    Customerbase.ai / Detective.io (discontinued)SalesIntel
    Small Businesses
    Owler
    Score9.7 out of 10
    Owler
    Score9.7 out of 10
    Medium-sized Companies
    Clay
    Score9.3 out of 10
    Clay
    Score9.3 out of 10
    Enterprises
    LinkedIn Sales Navigator for Gmail (discontinued)
    Score8.5 out of 10
    LinkedIn Sales Navigator for Gmail (discontinued)
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Customerbase.ai / Detective.io (discontinued)SalesIntel
    Likelihood to Recommend
    7.0
    (1 ratings)
    8.0
    (2 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Customerbase.ai / Detective.io (discontinued)SalesIntel
    Likelihood to Recommend
    Discontinued Products
    If you are in any type of sales, and meeting with people, it is a must. If you already know you contact well, it doesn't have as much value for that particular meeting. Also I wish there was a way to not sync internal meetings, as it just provides clutter, and I don't need info on those people.
    Incentivized
    Read full review
    SalesIntel
    SalesIntel is well suited for those times when you have not been able to reach the DM through the normal channels. SI will often include personal email addresses as well as direct line or mobile phone numbers. The platform also provides information and other pertinent press releases and updates. Such as, new funding, potential mergers, and other relevant company announcements
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • They easily connect with my Outlook to sync my upcoming meetings.
    • It provides me with the social profiles of people I am meeting with.
    • It gives me the ability to have all my info about my contact in one place to easily review.
    Incentivized
    Read full review
    SalesIntel
    • I like the ability to be very granular in my search for information to expand my pipeline.
    • The platform is easy to use and exporting lists is by far one of the best features for how I currently use it.
    • It integrates well with several CRM platform and there are some options for exporting and downloading lists.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • At times it doesn't pull a social profile for the contact correctly, or at all, when I know the person has a profile.
    • The interface is a little clunky, and the font is too large. It could be a lot smaller and still effective.
    • It takes a lot of time to sync at points, which is frustrating.
    Incentivized
    Read full review
    SalesIntel
    • I have found contact information that was inaccurate. Since the information is human verified, there should be some type of on-going audit to catch those.
    • It would be nice to have some type of rating system along with the human verified options for the information. Perhaps a 5 star rating that aligns with how recent the info has been verified.
    • it would be nice to have the option to upload my current CRM list for SalesIntel to verify my list is accurate.
    Incentivized
    Read full review
    Usability
    Discontinued Products
    No answers on this topic
    SalesIntel
    It is fairly intuitive, and the salespeople found it to be effective and did not need much training or support to use it.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    The thing that Charlie does best is it aggregates everything in one place. It allows me to have a one-stop shop, that I can quickly review prior to heading into a meeting. People are usually amazed with the amount of info that Charlie can give you, and it almost always works its way into my sales call.
    Incentivized
    Read full review
    SalesIntel
    SalesIntel was comparable and a good overall value when compared to competitors. It was not overly complex and the data, although not perfect, was on par with more expensive services.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • The info I pull from Charlie prior to the meeting is almost always brought up as a conversation starter.
    • Charlie helps my relationships go deeper than just surface level info.
    • The ability to go deeper in my relationships while using Charlie has absolutely closed me business.
    Incentivized
    Read full review
    SalesIntel
    • The ROI is impacted by the intangibles of using the platform. As our team goes through the learning curve, we establish better collaboration skills and celebrate the 'aha' moments. SalesIntel is feature rich and we've just scratched the surface.
    • One of the coolest added features is the ability to request information on demand. Once I've established a company qualifies for what we offer, even if I cannot locate human verified contact information for DM's, I can request info for the specific titles that I need to speak with about our solution.
    Incentivized
    Read full review
    ScreenShots

    SalesIntel Screenshots

    Screenshot of SalesIntel's Chrome extension, RevDriver, gives access to all 4.5 million contacts, with human-verified contact data right from SalesIntel to reach them directly.Screenshot of RevDriver helps immediately find the contact information on a person’s LinkedIn Profile or target company’s website. The extension is used to access 4.5 million human-verified contacts.Screenshot of Multiple filters and other options such as Firmographics (Location, Annual Revenue and Employee Size) to find net new contacts and accounts for the organization. Used to find exactly who to target for email campaigns, events, etc.Screenshot of Multiple filters and other options such as Technographics to find net new contacts and accounts for the organization. This is used to find exactly who to target for email campaigns, events, etc. Features over 41 Million technographics data points and 1.2+ million human-verified companies.Screenshot of Contacts can be exported directly to a CRM or email marketing platform. SalesIntel will even check and auto-dedupe any records that might be in the system.Screenshot of Multiple filters to identify target contacts and build lists for email marketing and events. Buying Intel and Company Intel can be used to find net new contacts and accounts for the organization.