TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Detrack

    Score9 out of 10
    N/ADetrack is a global delivery management solution that serves users from more than 45 countries (including United States, Australia, United Kingdom, Malaysia, Vietnam, UAE (Dubai), India, South Africa, Canada, and New Zealand). The app is currently translated into 21 languages, with more than 58,000 installations. Detrack serves clients from a wide array of industries, with a more dominant presence in 3PLs, couriers, cold chain logistics, pharmaceuticals, retailers,…

    $0

    driver/month

    LoadMaster

    Score7.8 out of 10
    N/AMcLeod Software in Birmingham, Alabama offers LoadMaster, a fleet management tailored to the needs of trucking companies covering dispatch, vehicle fuel and maintenance management, mobile driver communication, driver safety and efficiency management, and other features.N/A
    Pricing
    DetrackLoadMaster
    Editions & Modules
    Free Trial
    $0.00
    driver/month
    Monthly Payment
    $29.00
    driver/month
    Annually Payment
    $312.00
    driver/month
    No answers on this topic
    Offerings
    Pricing Offerings
    DetrackLoadMaster
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDetrack offers 3 price plans to suit your needs. All subscriptions are contact-free, giving users maximum flexibility. A free trial is available when signing up for a new account. Users are charged for drivers added to that account subsequently. The monthly plan cost USD$29 per driver, paid every month. The annual plan costs USD$312 per driver, paid every year (recommended option).—
    More Pricing Information
    User Ratings
    DetrackLoadMaster
    Likelihood to Recommend
    9.0
    (2 ratings)
    10.0
    (1 ratings)
    Usability
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    DetrackLoadMaster
    Likelihood to Recommend
    Detrack Systems Pte Ltd
    As a trainer for the use of the software, it was surprisingly easy to explain to the final users how the software works, and being able to do that shorted the time for the theory training and left more room for the practical training, as for the actual use of the software it's very well suited to do what is meant to do, tracking is easy, implementation is fast, honestly teaching it was a breeze.
    Incentivized
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    McLeod Software
    On my daily tasks, it helps me to track every order and provide us with detailed information, logging times, [and] user's interactions. Not only [being] able to track but to build and receive orders thru its transmission system is good because it is integrated with a huge amount of companies world wide, reducing the effort and costs in contracting several apps to do just one thing.
    Incentivized
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    Pros
    Detrack Systems Pte Ltd
    • Automated Communications
    • Order Tracking
    • Route tracking/updates easing dispatch
    Incentivized
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    McLeod Software
    • Dispatching management- with all its features we can be sure that McLeod will cover all the possible needs when dispatching a load.
    • Billing and documentation- its platform also provides several ways to gather all our documentation and keep them recorded.
    • GPS tracking- its implementation on GPS is beyond of our expectations. It works perfectly with the most known GPS apps such Macropoint, Keeptruckin, LoadTrack and more.
    Incentivized
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    Cons
    Detrack Systems Pte Ltd
    • Synchronisation may fail at times.
    • Graphic designed could be more attractive as it feels dull at the time.
    • Security options could be higher.
    Incentivized
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    McLeod Software
    • Guides- we would love to have some updated tutorials and videos about how to use it
    • Feedback system- everyone wants to be listened to. We would appreciate a system to leave a feedback about its product and its new functionalities.
    • Fresh look- it is not ugly but McLeod is strong [and] powerful and I think a newer and fresh look will be nice.
    Incentivized
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    Usability
    Detrack Systems Pte Ltd
    Does mostly everything we need but could use some increased functionality without the requirement of switching screens
    Incentivized
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    McLeod Software
    No answers on this topic
    Alternatives Considered
    Detrack Systems Pte Ltd
    Detrack makes a difference in the time used for training new agents, while veteran agents who are already used to the software of this sort got entangled with the program very easily; the synchronization issues that were the main use in most of the complaints we received were fairly fixed but the impact was not as bad as it could sound but is a pebble in the road nevertheless. Compared to previous programs that we use in different campaigns, which can be very raw than Detrack we had an amazing time using it and teaching it.
    Incentivized
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    McLeod Software
    McLeod has several implementations and is always looking for new ways to get up-to-date. Also, it is stable which is a nice thing when you are a big company handling thousands and thousands of loads every day. We are not only building loads but selling, tracking, dispatching, billing them, and all is being done in the same app.
    Incentivized
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    Return on Investment
    Detrack Systems Pte Ltd
    • Reduction of staff required through automation
    • Increased customer satisfaction through solid communication tools
    • Ease of dispatch to drivers
    Incentivized
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    McLeod Software
    • Looks a bit old- we are in a new age of apps with fresh looks and responsive designs, however, this does not impact our business but we think that using a new face will help with the training curve.
    • It might delay the operation a bit because we need to access different menu items to get to one specific point.
    • A positive thing would be that with all the amount of features it has. McLeod is always trying keep the platform stable, and we know it is not easy to maintain a software like that.
    Incentivized
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    ScreenShots

    Detrack Screenshots

    Screenshot of MapScreenshot of Daily Summary ReportScreenshot of ReportScreenshot of Dashboard