Detrack vs. WorkWave Route Manager

WorkWave Route Manager

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Detrack	Score 9.0 out of 10	N/A	Detrack is a global delivery management solution that serves users from more than 45 countries (including United States, Australia, United Kingdom, Malaysia, Vietnam, UAE (Dubai), India, South Africa, Canada, and New Zealand). The app is currently translated into 21 languages, with more than 58,000 installations. Detrack serves clients from a wide array of industries, with a more dominant presence in 3PLs, couriers, cold chain logistics, pharmaceuticals, retailers,…	$0 driver/month
WorkWave Route Manager	Score 9.9 out of 10	N/A	WorkWave Route Manager is a route optimization software for delivery businesses from IFS company WorkWave (since the 2017 acquisition) emphasizing route optimization, integration with GPS, and shipping tracking status, among other capabilities.	N/A

Pricing

Detrack

WorkWave Route Manager

Editions & Modules

Free Trial: $0.00
driver/month
Monthly Payment: $29.00
driver/month
Annually Payment: $312.00
driver/month

No answers on this topic

Offerings

Pricing Offerings
Detrack	WorkWave Route Manager
Free Trial
Yes	No
Free/Freemium Version
Yes	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

Detrack offers 3 price plans to suit your needs. All subscriptions are contact-free, giving users maximum flexibility. A free trial is available when signing up for a new account. Users are charged for drivers added to that account subsequently. The monthly plan cost USD$29 per driver, paid every month. The annual plan costs USD$312 per driver, paid every year (recommended option).

—

More Pricing Information

Community Pulse
	Detrack	WorkWave Route Manager
Top Pros	Pro Users to understand Pro Easy implementation Pro Payment methods	Pro Easy to use
Top Cons	Minus Security options	Minus Web interface

User Ratings
	Detrack	WorkWave Route Manager
Likelihood to Recommend	9.0 (2 ratings)	9.9 (2 ratings)
Usability	8.0 (1 ratings)	- (0 ratings)

User Testimonials
	Detrack	WorkWave Route Manager
Likelihood to Recommend	Detrack Systems Pte Ltd As a trainer for the use of the software, it was surprisingly easy to explain to the final users how the software works, and being able to do that shorted the time for the theory training and left more room for the practical training, as for the actual use of the software it's very well suited to do what is meant to do, tracking is easy, implementation is fast, honestly teaching it was a breeze. Incentivized Verified User Anonymous Read full review	WorkWave WorkWave Route Manager is good for companies that are planning routes with multiple stops and multiple trucks. If your company is using whole truckloads to single locations, then WorkWave is not as helpful. Incentivized TV Tyler Van Wingerden Vice President Read full review
Pros	Detrack Systems Pte Ltd Automated Communications Order Tracking Route tracking/updates easing dispatch Incentivized Craig Ainsworth Manager Read full review	WorkWave The variability of the routes. Able to put constraints on loads so we aren't overweight. Be able to let customer know approximate delivery time. Incentivized DP Dana Parrish Asst Fleet Manager Read full review
Cons	Detrack Systems Pte Ltd Synchronisation may fail at times. Graphic designed could be more attractive as it feels dull at the time. Security options could be higher. Incentivized Verified User Anonymous Read full review	WorkWave Historic export of orders. Incentivized TV Tyler Van Wingerden Vice President Read full review
Usability	Detrack Systems Pte Ltd Does mostly everything we need but could use some increased functionality without the requirement of switching screens Incentivized Craig Ainsworth Manager Read full review	WorkWave No answers on this topic
Alternatives Considered	Detrack Systems Pte Ltd Detrack makes a difference in the time used for training new agents, while veteran agents who are already used to the software of this sort got entangled with the program very easily; the synchronization issues that were the main use in most of the complaints we received were fairly fixed but the impact was not as bad as it could sound but is a pebble in the road nevertheless. Compared to previous programs that we use in different campaigns, which can be very raw than Detrack we had an amazing time using it and teaching it. Incentivized Verified User Anonymous Read full review	WorkWave The other programs we tried were for UPS that had constant routes. They didn't work for us and were not very user-friendly. Incentivized DP Dana Parrish Asst Fleet Manager Read full review
Return on Investment	Detrack Systems Pte Ltd Reduction of staff required through automation Increased customer satisfaction through solid communication tools Ease of dispatch to drivers Incentivized Craig Ainsworth Manager Read full review	WorkWave Reduced miles driven. Improved customer communication. Incentivized TV Tyler Van Wingerden Vice President Read full review
ScreenShots	Detrack Screenshots