Development Dimensions International (DDI) is a talent management consulting company, offering Leadership Development training modules and Talent Assessments.
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Trakstar Perform
Score 7.0 out of 10
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Trakstar's Performance Appraisal software helps HR and organization manage feedback, goals and reviews. The user can build customized appraisal forms, set SMART goals, and create flexible workflows to meet the needs of an organization. 360/Multi-rater feedback is an option. Trakstar's implementation is customized, and Trakstar offers a free trial, price quote, or a live demo from a real person.
When I got hired on at my company, we needed some quick wins and instant content to get some of the initiatives going. Having the facilitator and participant materials all ready to go (Training in a box) was extremely helpful. What would have taken me years to put together myself, I was able to put together in a few months. The materials are very user friendly.
This is a great program if you have locations in different geographical areas. The ability to work with people at different locations is appreciated, and also there can be informal input that is requested, which Promantek can handle as well. I am at a loss to think of an area where this does not work well. There are several of our employees in the manufacturing areas that do not have computer access, and for those individuals, we simply print the review instead of having it online. This works fine but is not the forte of Promantek. However, any system these days that focusses on the online aspects of review writing will experience that as well.
I enjoyed the process of getting certified to teach topics from DDI. Our master instructor was excellent. He gave wonderful feedback and provided an environment where we could practice our skills and be ready to teach.
The facilitator and participant materials are very professional and well laid out. They are easy to follow. Especially as a facilitator of the course. The facilitator guide provides very detailed content of what to say and how to teach the topic.
I love the additional job aids, videos, surveys and reinforcement of training tools they provide for you to use with your learners. They also are provided in various formats (mobile, hard copy, etc.)
Trakstar sends out a lot of automated reminders to participants, encouraging them to take notes and provide feedback on a regular basis.
Trakstar generates analysis (i.e., rater bais) automatically that would otherwise be labor intensive to do manually.
Trakstar has a feature that allows administrators to see what each individual employee sees - this is critical in ensuring that the performance review process goes smoothly.
Some of the courses are a bit out of date. They don't always stay up with the times of current trends in the business world.
I would like to have the option of using the participant materials in a mobile format instead of having to call in and order hard copy participant materials for each course I teach.
I would like to see more courses converted to Industrial format. I work for an Industrial type company and some of the courses are not relevant or do not hit home for our learners. They say they cannot relate to the case studies, videos, etc.
Trakstar has been very responsive to my questions and support has been able to speak with me on the phone as needed. Also, when I told Trakstar that my employees were not delighted by the product, they did a special session with me to diagnose any issues and to make recommendations for how I could improve the tool's usefulness in my job. I appreciated their support here
I like OpenSesame for the numerous options of topics you have to choose from. However, my DDI rep really helped me drill down the topics we needed to focus on. DDI simplified the process for me so it was not so confusing on where to start and what to use. We mapped out a plan together on how to support our employees and leaders in their development.
I did not make the purchase decision for Trakstar, but at a previous job I used Reflektive. Many of the outcomes of the tool are the same, even if the product interface and language is slightly different
We are a part of a dealer network. Before we rolled out the training and materials using DDI, we ranked 38 out of 52 dealers for our dealer loyalty score. We are now ranked #2.
We are seeing our leaders confidence go up. They feel much more confident in how to lead their teams. The environment within the teams has improved. They are having more effective conversations with team members. 1x1s are happening in a more consistent basis.
Our leaders have more tools than they have had before in how to lead and support their teams. Checklists, templates, surveys, etc.
We have had few managers dread the review writing process! Sure, no one enjoys this and we all know that it is time-consuming, but Promantek has allowed less time spent in frustration and more time actually communicating effectively. There are areas where managers can make notes during the entire review process so that when the time to write the review is upon you, it is a much simpler task. This has allowed us to free up the time with managers to a certain degree which is always beneficial.
