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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Device42

    Score6.4 out of 10
    N/ADevice42, a Freshworks company, is an agentless discovery system for Hybrid IT. Device42 can continuously discover, map, and optimize infrastructure and applications across data centers and cloud, in order to provide an accurate views of the IT ecosystem.

    $1,449

    1-1K IPs

    Huntress

    Score9.5 out of 10
    N/AHuntress is a security platform that surfaces hidden threats, vulnerabilities, and exploits. The platform helps IT resellers protect their customers from persistent footholds, ransomware and other attacks.N/A
    Pricing
    Device42Huntress
    Editions & Modules
    Core 1-100 Devices
    $1,449
    1-1K IPs
    Core 101-500 Devices
    $2,999
    1K-5K IPs
    Core 501-1000 Devices
    $4,999
    5K-10K IPs
    Core 1001-2500 Devices
    $9,999
    10K-25K IPs
    Core 2500+ Devices
    Request Quote
    25K+ IPs
    No answers on this topic
    Offerings
    Pricing Offerings
    Device42Huntress
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsPricing for each customer requesting a SaaS installation/deployment is negotiated on a case by case basis, and depends on many factors—
    More Pricing Information
    Community Pulse
    Device42Huntress
    Considered Both Products
    Freshworks Inc
    No answer on this topic
    Huntress Labs Incorporated
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    11 Answers
    100%
    Would buy again
    13 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    11 Answers
    100%
    Delivers good value for the price
    13 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    11 Answers
    100%
    Happy with the feature set
    13 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    10 Answers
    100%
    Lived up to sales and marketing promises
    13 Answers
    Implementation went as expected
    89%
    Implementation went as expected
    8 Answers
    100%
    Implementation went as expected
    13 Answers
    Best Alternatives
    Device42Huntress
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Microsoft System Center
    Score8.4 out of 10
    No answers on this topic
    Enterprises
    Microsoft System Center
    Score8.4 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Device42Huntress
    Likelihood to Recommend
    9.6
    (11 ratings)
    9.2
    (13 ratings)
    Usability
    -
    (0 ratings)
    9.5
    (5 ratings)
    User Testimonials
    Device42Huntress
    Likelihood to Recommend
    Freshworks Inc
    1. Installbase management feature allows us to retire our old spreadsheet methods for tracking the data in favour of a singular database with some excellent reporting.2. We are also providing data connectivity from the WAN Providers and keeping all connections in Device42 gives us the ability have documentation of all connection that are made. 3. Ever changing and growing inventory that needs to be carefully tracked and inventoried. We find this so simple to use that we spend much less time than we used to on tracking these items.
    Incentivized
    Read full review
    Huntress Labs Incorporated
    Huntress is great for a managed service provider to provide a better cybersecurity stack to their endpoints/customers. Some smaller clients cannot afford high-priced SOC services but require SOC-level protection. Along with a couple of other layers of security, Huntress provides peace of mind for the MSP that if a threat were to arise, they would be notified with specific instructions for dealing with that threat.
    Incentivized
    Read full review
    Pros
    Freshworks Inc
    • Device42 can discover physical and virtual servers as well as your network devices
    • Device42 can give resource utilization details like CPU, Memory and Storage
    • Device42 can give dependency mapping
    • Device42 can give inbound and outbound communication details
    • Device42 can create Affinity Groups (Move Groups)
    • Device42 can recommend the Cloud platform to which you can migrate your infrastructure.
    Incentivized
    Read full review
    Huntress Labs Incorporated
    • Using the latest industry knowledge of threats that have been ongoing, but not previously known and projecting it back in time against their installed endpoints to identify machines that are vulnerable or breached and when it these events occurred
    • Very quiet. If they alert, it is a thing.
    • Very good at remediation.
    • They communicate extremely well when it matters.
    • While there are the most extensive products more often than not they are the first to alert us to a threat.
    Incentivized
    Read full review
    Cons
    Freshworks Inc
    • UI/UX is not up to the standards.
    • Can't mass update everything.
    • No export option for the sub components that have changed linked to the device they are assigned to
    • Plugins options are limited
    • Sometimes randomly times out my login forcing me to log in again.
    Incentivized
    Read full review
    Huntress Labs Incorporated
    • Now that they have EDR capability, they need to fully participate in MITRE testing for direct comparison against other EDR products.
    • Now that they are going into Managed Antivirus and EDR with isolation capabilities they need to update their SLA comparative to other vendors
    • Support for non-Windows OSes for consistency in a network
    • It would be nice to seed canary files in custom shares on servers.
    Incentivized
    Read full review
    Usability
    Freshworks Inc
    No answers on this topic
    Huntress Labs Incorporated
    We dropped SentinelOne in favor of Huntress because the UI was much more simplistic for the tier 1 techs to maintain. It beats the old web design model of three clicks to where you want to go. It is very intuitive. No one needs training to figure out how to navigate its console.
    Incentivized
    Read full review
    Alternatives Considered
    Freshworks Inc
    What I appreciate and love about Device42 is how everything links together from room layout,to server rack organisation,down to all VMs and Business applications. We are also able to get full value of our money and full visibility of our assets management process.
    Read full review
    Huntress Labs Incorporated
    Firstly from a business model, [VMware] Carbon Black [Cloud Managed Detection] was not outfitted for the MSP where Huntress is very MSP-friendly from an affordably easy point to entry to value for money licensing. Carbon Black TS is not bad in anyway, well, that we found, but Huntress is a new layer of security that fits between the OS and AV layers to provide additional information, monitoring, and detection. With Huntress backing the MSP, [it] sure does help as well.
    Read full review
    Return on Investment
    Freshworks Inc
    • We use it for the mass updates. Because of which we save lots of time
    • It helps in making everything documented
    • With this system you can get any information about the location of the device, connected cables, additional information and statuses.
    • Inventory Management
    Incentivized
    Read full review
    Huntress Labs Incorporated
    • We have been able to lower operational costs by shifting to Huntress.
    • We've been able to cut costs to our clients by utilizing Huntress over competing products.
    • In spite of inflation, we've been able to keep our managed service prices at a steady, below market rate, because of Huntress.
    Incentivized
    Read full review
    ScreenShots

    Device42 Screenshots

    Screenshot of Drag and drop room layoutsScreenshot of Super easy search