Dexatel vs. Webex Connect

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dexatel
Score 0.0 out of 10
N/A
Dexatel is an API-first, AI-powered Communications Platform as a Service (CPaaS) designed for secure, scalable, and mission-critical communications. The platform enables businesses to verify users, prevent fraud, send alerts, and deliver omnichannel engagement across global markets. Core Capabilities User Verification & 2FA
$0.01
per month Pay as you go
Webex Connect
Score 8.9 out of 10
N/A
Webex Connect is an enterprise Communications Platform as a Service (CPaaS) that enables rapid automation of multi-channel customer journeys. The platform makes it easy for businesses to interact with their customers anywhere in the world on any channel -- SMS, Voice, RCS, Push, In-app, Email, Apple Business Chat, Facebook Messenger, WhatsApp, and other messaging apps, Webex Connect automates orchestration of these interactions with backend systems. A visual drag-&-drop builder allows the user…N/A
Pricing
DexatelWebex Connect
Editions & Modules
Viber
$0.00082
Starting Price Usage Based
WhatsApp
$0.0011
Starting Price Usage Based
SMS
$0.014
Starting Price Usage Based
No answers on this topic
Offerings
Pricing Offerings
DexatelWebex Connect
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDexatel uses a pay-as-you-go pricing model for all messaging channels, including SMS, WhatsApp, Viber, RCS, Telegram, and Voice. There are no sign-up fees or monthly subscriptions. Country-based rates: Message prices vary by the destination country. Volume discounts: The more messages you send, the lower your per-message cost. Fair billing: You only pay for successfully delivered messages. Flexible payments: Pay by credit card, PayPal, or bank transfer without stored payment details. To estimate costs, use Dexatel’s online pricing calculator on Dexatel's website. Select the country (or countries) where you’ll be sending messages and the system will show an approximate price per message based on location and volume. Final costs depend on recipients’ countries and monthly volume with loyalty benefits available for long-term customers.
More Pricing Information
Best Alternatives
DexatelWebex Connect
Small Businesses
Telegram
Telegram
Score 8.9 out of 10
Telegram
Telegram
Score 8.9 out of 10
Medium-sized Companies
Telegram
Telegram
Score 8.9 out of 10
Telegram
Telegram
Score 8.9 out of 10
Enterprises
Telegram
Telegram
Score 8.9 out of 10
Telegram
Telegram
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DexatelWebex Connect
Likelihood to Recommend
-
(0 ratings)
8.6
(8 ratings)
Usability
-
(0 ratings)
8.5
(7 ratings)
User Testimonials
DexatelWebex Connect
Likelihood to Recommend
Dexatel
No answers on this topic
Cisco
I feel that Webex Connect has always been a great companion for me and our company's teams. They have provided us with exceptional support and significantly improved our business communication with our teams and clients, which is directly reflected in our business numbers.
Read full review
Pros
Dexatel
No answers on this topic
Cisco
  • It makes customer communication easy.
  • It improves customer interactions.
  • I like its ability to personalize customer journey as thus helps boost customer satisfaction.
  • It comes with great automation capabilities.
  • It better customer experience as well as enhancing digital resilience.
  • The tool supports multiple digital communication channels.
Read full review
Cons
Dexatel
No answers on this topic
Cisco
  • A high end application UI suffocates on low end hardware, so a "lite" version should be there
  • SDK integration is messy for starters
Read full review
Usability
Dexatel
No answers on this topic
Cisco
I would rate a solid 9 in case of usability as it does its work perfectly without any lacks and delays, we are using it for almost 3 years now and have not faced any major bug or issue with it. along with that it's easy to construct a Flow end to end where you just drag and drop icons to make the nodes working together with each other and as well as its learning curve is very simple and can be used by a non tech person also.
Read full review
Alternatives Considered
Dexatel
No answers on this topic
Cisco
Webex Connect has a great ecosystem integration with other cloud solutions such as Contact Center. It's a handy common use to connect those platforms working together.
Read full review
Return on Investment
Dexatel
No answers on this topic
Cisco
  • Customers are more satisfied
  • Agility to Post Sales requests
  • Cost Reduction because we answer less voice calls
  • Reports can be improved
Read full review
ScreenShots

Dexatel Screenshots

Screenshot of where to track and analyze text message URL clicks with Dexatel to optimize SMS, WhatsApp, and Viber campaignsScreenshot of the interface to manage SMS, WhatsApp, and Viber chats in one unified inbox to streamline customer communication with Dexatel.Screenshot of the step-by-step interface to create customer-centric campaigns. Users can personalize messages, attach media, and manage senders and recipients.Screenshot of the dashboard to monitor campaign performance with real-time analytics and insights. Here, viewers can track spend, delivery rates, and engagement across SMS, WhatsApp, and Viber.