A Master Communication Tool Webex Connect.
Updated April 22, 2025

A Master Communication Tool Webex Connect.

Tarandeep Kaur | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex Connect

I have been a user of Webex Connect for ages, but especially talking about Flash, I have been using it since 2023, and I feel that we are getting everything that we can get in such a product. They are efficient, reliable, and fast to use. I have been using it for connections between teams and clients, which is the main business problem it is solving for us.

Pros

  • Security and API access.
  • Instant Messaging.
  • Great User interface.
  • Great integrations.

Cons

  • More connections.
  • More personalized service.
  • I integrations.
  • Great R.o.i
  • Excellent customer support.
  • Increase in client conversion by 18-25% per month.
In my overall experience i would give it a 10 for sure , as its been a great software for our organisation needs as well as compared to other platforms its quite well maintained and doesn't have anything to dislike about it and its quite time saving and less implementation was required while opting for it.
Webex Connect has a great user interface and multiple client handling capacity, which makes it stand out from the competition. They also have support from Cisco teams, which is a game changer in this field. They have way more advanced systems than other companies.

Do you think Webex Connect delivers good value for the price?

Yes

Are you happy with Webex Connect's feature set?

Yes

Did Webex Connect live up to sales and marketing promises?

Yes

Did implementation of Webex Connect go as expected?

Yes

Would you buy Webex Connect again?

Yes

I feel that Webex Connect has always been a great companion for me and our company's teams. They have provided us with exceptional support and significantly improved our business communication with our teams and clients, which is directly reflected in our business numbers.

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