Digital.ai TeamForge vs. EditShare vs. SpiraPlan

CollabNet TeamForge is more well-suited for technically knowledgeable users such as developers, systems analysts, QA but not for non-technical users due to the technical data used throughout the tool. CollabNet TeamForge is appropriate for most applications development. In any industry especially suited for high demand software delivery environments.

Incentivized

Wiredrive is well suited to anyone who wants a platform online to store and share their work. Film production companies would really benefit, as well as creative individuals that are sharing their work with others.

We selected SpiraPlan because the workflow allows us to start simple without adopting an entire methodology. It suits small teams and single users really well.

• Code security.
• Code migration.
• Agile tie-in.

Incentivized

• Wiredrive organizes the content for easy selection for reels. I am also able to add a reel while I am previewing it - this saves time.
• Wiredrive's tech support is remarkable: someone with a name calls me back immediately with easily understood solutions. The techs are patient, as well, and I never feel rushed or unschooled.
• The analytics are priceless in timing my follow up. Knowing or not knowing if someone has viewed the work or forwarded the link to team mates allows me to be timely and effective

• Flexible requirements organisation structure. I'm able to group and sub-group requirements as I see fit.
• Competitive product pricing. Paying by active use instead of registered user was the winning point.
• UI is straightforward and easy to use.

• I would like to see personalization for managing artifacts, that is, allowing the user to customize pages and save personalized settings and then save them as bookmarks.
• I would like an improved subversion browser such as a graphical user interface rather than a basic file explorer.
• I would like built in features for CollabNet TeamForge integrated with subversion so that i can associate my private code branches and code changes.

Incentivized

• Copy feature for files. I often need to copy a file to more than one additional folder and cannot do this easily, nor quickly at the moment.

• Access from South East Asia is rather sluggish. Could be due to server location.
• Complimentary phone app to do simple tasks (e.g. create tasks, create requirements, add comments) offline would be beneficial because access to the internet can be an issue at the customer's environment.

Great support, Sales, and Engineering teams. Beautifully designed tool. Robust system.

They always answer the phone when we put a call in, any time. They have consistently sent out contractors when needed and were there every step of the way when we switched over from ClearCase to TeamForge years ago. The support is what you really pay for when you buy into TeamForge.

Incentivized

CollabNet TeamForge is superior to Mercury mainly because it has a subversion change management tool integrated with the product. CollabNet TeamForge offers more complexity but with more flexibility for managing and tracking projects. I think
CollabNet TeamForge is more comprehensive than either Mercury and JIRA. They're all user friendly tools with short learning curves but CollabNet TeamForge is most efficient in my experience.
JIRA was recently adopted for particular applications and is currently being evaluated by various technology teams.

Incentivized

We switched over from Workzone to Wiredrive. We loved Workzone's ability to keep certain files hidden from our clients but overall we feel that Wiredrive is a better fit for our marketing needs.

Main differentiating factors: 1. Lightweight process 2. Plans based on active users instead of registered users.

• Unfortunately, I do not have access to ROI information.

Incentivized

• Very positive. Easier workflow.
• Increased employee efficiency

• Allows us to manage simple IT requirements without major upfront costs. Allows us to expand our process complexity at our own pace.
• Slow UI response from a South East Asia country can make data entry a drag.