Digital Guardian vs. Zscaler Internet Access

Digital Guardian has excellent data-preventing solutions, which locate and protect [that] database that [is] super sensitive. More so, Digital Guardian offers complete coverage of endpoint safety and network monitoring. Again, Digital Guardian has a team of elite professionals, who screens and detect any cyber threats. Finally, Digital Guardian has improvised and detailed attack response, very efficient in making the right controls.

Incentivized

It's best suited for a distributed remote workforce, securing internet access for users from anywhere. Suitable for highly regulated industries, such as banking and Healthcare. Not a good fit for an organisation where most of its legacy is in an on-premises environment. Bandwidth-intensive industries like media/entertainment firms.

Incentivized

• Email data leaks - DLP software must prevent certain actions to work well. Let's say you try to copy and paste an SS # to an email, or upload sensitive data to your personal email account. Guardian Edge can prevent that, and then alert administrators that it happened
• Unauthorized file copies - Guardian Edge can also prevent users from copying files from a sensitive restricted area to somewhere else where they might be able to more easily exfiltrate it. A good example would be from a company file share to a less secure server or their own home drive
• Alerting Administrators of suspicious activities - Any time a user uploads a file to an upload service or personal email, it is logged and reported as an event to be reviewed. If it found nothing in scanning the data, it will still notify you that it happened so you can review it yourself to confirm it wasn't a false negative.

Incentivized

• Single Pane of Glass Management - Everything is very easy to access and monitor the entire environment from an internet security perspective.
• Install Flexibility - We can and do install Zscaler Internet Access on both our client devices as well as our SD-WAN appliances and servers. This allows us to control internet security even on devices without an agent in our networks.

Incentivized

• Digital Guardian is perfect in database protection, hence, no complaint.
• Digital Guardian makes the detection process effective, hence, reliable.
• Finally, Digital Guardian is cloud focused or delivered, hence, concrete and efficient.

Incentivized

• The logs feel kind of lack luster
• When issues are arising with SSL Inspection, logs show everything working despite end user experience
• Could use some kind of global find functionality or something that would allow you to search the entire configuration for matching URLs and the like

Incentivized

While Zscaler Internet Access (ZIA) delivers critical value in cloud security and RBI compliance, I rate renewal likelihood 7/10 due to evolving needs versus platform limitations. Below is my rationale:

Key Gaps:

1. Advanced Threat Costs:

ZIA’s add-ons (e.g., Advanced DLP, Sandboxing) incur 35%+ cost premiums – straining budgets as transaction volumes (UPI/iMobile) grow 50% YoY.

2. API Banking Scalability:

ZIA’s API rate limits throttle real-time policy sync during UPI peaks (10K+ TPS), forcing workarounds for finacle integrations.

3. RBI Future-Proofing:

Limited native support for upcoming digital rupee (CBDC) security rules requires custom development, increasing compliance overhead.

Incentivized

The application is easy to install and configure on all Windows devices. To troubleshoot any internet issue, we can easily collect all the relevant logs from Zscaler and check the exact issue. The only problem is with the uninstall, as a dedicated crew needs to provide the password.

Incentivized

There are often performance issues reported

Incentivized

Zscaler's ZIA support is quick and knowledgable. They respond within 1-2 hours of you submitting your ticket. They are very thorough and are typically ready to jump on a live troubleshooting session. Our ZIA platform and how we use is it unique so at times tickets can be open for weeks but we alway get quality support compared to other unrelated product support in our enterprise

Incentivized

DG is the only DLP platform I've used at my current employer. I used it at my previous employer as well, and we ended up abandoning future deployments of it due to many problems caused by it, especially with web browsers. This was in 2015, rather than the 2018 version I used with my current employer, but I feel it still warrants mentioning. DG works great...when it works. When it doesn't, it's a disaster.

Incentivized

Zscaler Intenet Access outperformed the competition due to its lightning-fast policy delivery and cross-compatibility. It is easy to track employee usage and block unnecessary websites, reducing company internet usage. Zscalar installed on every system increases cloud-based software bandwidth, decreasing user turnaround time and increasing efficiency.

Incentivized

• The professional threat detectors and cyber security analysts [increase] the reliability of the company database.
• Cloud coverage allows easy deployment and efficient systematic controls.
• Lastly, Digital Guardian [values] and monitors the procedures or the roles that every player makes in the company.

Incentivized

• Has allowed us to remove other products that were suboptimal
• Saved us money overall by stacking it with other Zscaler products
• Created a more secure work environment for our users through intelligent internet policies that are not needlessly restrictive while still maintaining security best practices

Incentivized