Digital Shadows vs. ManageEngine Patch Manager Plus

DS is fantastic for big and large-medium companies, it has many very featured functions and works very well. It's a little bit expensive for small and little-medium companies.

Incentivized

If you are managing a very large number of computers, I would say 1000+, the standard patching tools provided by Microsoft will fail to do their job properly. This is where you will benefit from ManageEngine PATCH MANAGER Plus, being agent-based it is fast, easy to manage, and reliable. If you require functionality more than just patching, like security auditing, you have to look elsewhere.

Incentivized

• We found company emails used for personal uses.
• We found internal documents in deep web.
• We found news and information about the company managers on social media not delivered by the company.

Incentivized

• All the patches are tested before delivered to us.
• It's on cloud so we does not need to maintain Hardware and Network.
• It also upgrades the hardware drivers & BIOS. But for BIOS only we use monthly updates no automatic policy just push to target computers.

Incentivized

• I'd like to have still more features for searching on social media.
• I'd like to have a better interface for configuration.
• It's expensive for middle and small companies, I'd like to have a reduced-features version for them.

Incentivized

• If this tool can fetch serial numbers of the devices on which this is deployed
• This tool should collect all application installed at client machine which is not available as of now.
• Intergate more application which can be patch using this tool.

Incentivized

Solved the problems of my customers and permitted to clearly demonstrate these problems to management.

Incentivized

It's very easy to use, also non-technical users can understand the information to use for search and results, initial configuration is less easy to configure but just a little.

Incentivized

The overall usability for the application is great precisely for the ease of use the application provides, if i would go in a different organisation, i would suggest implementing ManageEngine Patch Manager Plus or Endpoint Central due to its features, and productivity.

Incentivized

They are very available and competent, in addition, they used people with a good knowledge of the Italian language that helped very much, especially with the first customer.

Incentivized

The support team at Patch Manager Plus has been awesome. Very responsive and knowledgeable. There are times when there is confusion between different tickets but there is still good service.

Incentivized

As I said: ease of use, scanningg of deep web and social media, results easy to understand and use.

Incentivized

The other product didn't have searches on Social Media.

Incentivized

We were talking to Action1 and Adaptiva about their solutions of patch management. The main factor of choosing ManageEngine was pricing, which was considerably lower compared to these tools. Also, for Action1, it didn't featured some important features (like Linux patching), and it looked like a solution that is getting started in the market, even being more expensive than Patch Manager Plus.

Incentivized

• DS gave more visibility on the company cyber exposure.
• Results of DS searches helped to solve security holes in people's behaviour.
• Company management reached more awareness about company cyber exposure.

Incentivized

• It has saved engineers so much time when monitoring patching out of hours.
• We no longer need to log into each individual server to patch it if it's failed, it can all be done from inside ManageEngine Patch Manager Plus itself.

Incentivized