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ManageEngine Patch Manager Plus

Score8.4 out of 10

33 Reviews and Ratings

What is ManageEngine Patch Manager Plus?

Patch Manager Plus is an automated patch management software that provides enterprises with a single interface for all patch management tasks.

The vendor claims it works across platforms, helping users patch Windows, Mac, Linux & 300+ third-party applications. With Automated Patch Deployments, users can automate the entire process of patch management:
  • Scan for missing patches
  • Test & approve for hassle-free patching
  • Customize deployment policies to meet business needs
  • Decline patches
  • Downgrade patches
  • Generate vulnerability and patch summary reports.
Patch Manager Plus is now available both on cloud and on-premise.

Categories & Use Cases

Media

Home view and security news feed
All patches view
All systems view
Automated patch deployment
Scope of management
Configurations

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Fewer Security Headaches with PM Plus.

Use Cases and Deployment Scope

We use it to patch our endpoint devices in both environments (Windows and Linux). Patching laptops was a major headache for our IT team. Users were delaying updates, and some devices were missing security patches; we had no clear visibility into which devices were compliant and which were not. This was causing security risks and, at times, audit findings. The solution, Patch Manager Plus, helped us fix this problem by giving us centralized control over patching.

Pros

  • 3rd-party application updates: since WSUS didn't allow us to do that, Patch Manager made updating software like Adobe and Chrome so easy.
  • The ability to schedule patches after working hours is very nice.
  • The dashboards that we can easily show to top management.

Cons

  • I believe it needs enhancement in terms of Apple Mac Devices.
  • In some cases patches take long time to apply.
  • Ui/UX enhancements can be good for overall user experience.

Return on Investment

  • No audit findings since we applied the software.
  • Better productivity for our IT support team since it saved a lot of time.
  • Much less security alerts from firewalls and security agents on our endpoint devices.
  • The negative thing I believe the cost of license should be less.

Usability

Alternatives Considered

Jamf Now and Microsoft Windows

Other Software Used

Jamf Pro, Freshservice, Microsoft 365

ManageEngine Patch Manager Plus secures your systems

Use Cases and Deployment Scope

Patch management is a need in businesses and ManageEngine Patch Manager Plus provides excellent patching that includes drivers, applications, BIOS and operating system patches. The support that comes with the product is excellent as well. You cannot miss with this product.

Pros

  • BIOS patching, even with encrypted drives.
  • Driver patching with all the vendors we had in our disparate and varied environment.
  • Operating System patches are handed well. Exceptions that always occur are accounted for and handled as well.

Cons

  • Sometimes you have to manually download some patch files and put them in the repository. It would be nice if these scenarios could be eliminated.
  • Sometimes support can take a bit to resolve an issue.
  • If ManageEngine Patch Manager Plus was offered as a FedRAMP solution that would be even better.

Return on Investment

  • ManageEngine Patch Manager Plus provides an excellent return on investment. We were able to get our systems fully patched, which we'd never been able to complete before. This provided excellent security to our organization.
  • ManageEngine Patch Manager Plus saved us a lot of time as most of our patching was fully automated.
  • ManageEngine took any issues we found and looked for solutions to further improve their product.

Usability

Alternatives Considered

Microsoft System Center

Other Software Used

SYSPRO, Microsoft 365, Google Chrome, Tungsten Power PDF

ManageEngine Patch Manager Plus Review

Use Cases and Deployment Scope

To apply security patches & operating system updates to our Windows Servers.

Pros

  • Patching Windows Servers
  • Identifying Vulnerable Systems
  • Reporting on Patch Levels

Cons

  • Product has a lot of bugs
  • Every update creates additional issues
  • Unable to have multiple distribution groups for various reports

Return on Investment

  • Our ROI is significant
  • Ease of Patching & Updating Windows Operating Systems
  • Staff cost reduction

Usability

Alternatives Considered

Microsoft System Center Operations Manager (SCOM)

Other Software Used

ManageEngine OpManager Plus, ManageEngine Key Manager Plus

Fantastic Product.

Use Cases and Deployment Scope

We use Patch Manager Plus to update both Windows and 3rd party patches to ensure compliance within our organization.

Pros

  • Patches and reboots servers efficiently, allowing us to schedule downtime for after business hours.
  • Patches our laptops and desktops efficiently and lets us force a reboot after postponing a certain number of times.
  • Provides detailed reports for our auditors.

Cons

  • Some of the scheduling can be complicated when initially setting up.

Return on Investment

  • Allowed us to maintain compliance with auditors while also providing minimal impact to both internal and external end users.

Usability

Alternatives Considered

Ivanti Automation and NinjaOne

Other Software Used

ManageEngine ADManager Plus, Lansweeper, SolarWinds Dameware Remote Support (DRS)

Very useful patching tool

Use Cases and Deployment Scope

We use ManageEngine Patch Manager Plus deploy Windows and 3rd party updates to our 350+ workstations. It is very useful for staying on top of updates, and keeping our machines secure with the latest updates. In the banking industry it is vital that we keep our machines up to date as to avoid any potential vulnerabilities.

Pros

  • Install Windows updates
  • Install 3rd party updates
  • Automate the patching process

Cons

  • Give more detailed information for failed patching deployments.
  • Give more information about the patching progress as opposed to just saying "in progress".

Return on Investment

  • I am not involved in the purchasing decisions.

Usability