ManageEngine Patch Manager Plus, a Reliable and Robust Patch Management Solution.
June 30, 2023

ManageEngine Patch Manager Plus, a Reliable and Robust Patch Management Solution.

Alexei Karam | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ManageEngine Patch Manager Plus

IT security nowadays has become of primary concern and given our
very large number of PCs and Laptops (more than 1400) all connected to LAU’s
network and having internet access, we realized that it is of utmost importance
to have a solid patching solution.

Up until now, we were relying on Microsoft WSUS for updating
Microsoft products but over the past several years, it proved to be
extremely unreliable and problematic. We tested Microsoft SCCM for the patching
role but it also proved to be extremely impractical, unreliable and cumbersome. We did research to find out what are the best patch management
(PM) applications on the market, tested 7 different products and found ManageEngine PATCH MANAGER Plus to be the best effective solution for our needs. Now we have an efficient automated solution that keeps our 2000+ PCs, Laptops and servers up to date and safe.
  • Integrates with Active Directory
  • Agent deployment on endpoints
  • It has a lot of very comprehensive rules and queries that can be used to group clients for the division of tasks
  • ManageEngine PATCH MANAGER Plus can patch servers as well as normal operating systems
  • It has a rich user interface that is easy to understand and navigate
  • Supports patching Mac OS and Linux in addition to Windows operating systems
  • Patching based on AD groups. It does not understand AD groups
  • Provide more agent/user options
  • Work with Solaris
  • Ease of management
  • Ability to handle different operating systems including servers
  • Good integration with Active Directory
  • Ability to handle 3rd party applications
  • The number of vulnerabilities in our infrastructure as reported by Qualys has gone down by 78% since implementing ManageEngine PATCH MANAGER Plus
  • We did not have a single virus outbreak since ManageEngine PATCH MANAGER Plus was implemented
  • After automating patch deployment, it operates standalone and administration time needed is at a minimum
SolarWinds was not selected because it runs on top of
SCCM which in itself is problematic and unreliable. We need an application that
runs in standalone mode and does not rely on any other application. SolarWinds
is also one of the most expensive. Kaseya and GFI LanGuard are overkill as they contain
functionality that we do not need or already have. GFI LanGuard for instance
does security auditing the same as Qualys that we already have. Kaseya is a full
management and automation solution.

Do you think ManageEngine Patch Manager Plus delivers good value for the price?

Yes

Are you happy with ManageEngine Patch Manager Plus's feature set?

Yes

Did ManageEngine Patch Manager Plus live up to sales and marketing promises?

Yes

Did implementation of ManageEngine Patch Manager Plus go as expected?

Yes

Would you buy ManageEngine Patch Manager Plus again?

Yes

If you are managing a very large number of computers, I would say 1000+, the standard patching tools provided by Microsoft will fail to do their job properly. This is where you will benefit from ManageEngine PATCH MANAGER Plus, being agent-based it is fast, easy to manage, and reliable. If you require functionality more than just patching, like security auditing, you have to look elsewhere.