Digital Shadows vs. Norton 360

DS is fantastic for big and large-medium companies, it has many very featured functions and works very well. It's a little bit expensive for small and little-medium companies.

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For a stand-alone business this should do the trick, but if using across multiple clients (multi-tenancy not an option). Default settings within the program will cause performance issues if not tweaked, meaning someone with networking experience may be necessary. Not ideal for MSP's unless they only have a few clients, as the manageability must be done within "the walls" of each company.

• We found company emails used for personal uses.
• We found internal documents in deep web.
• We found news and information about the company managers on social media not delivered by the company.

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• Norton works quite quickly and is efficient enough to detect threats
• It is very easy and simple to install and is without any complications and irrelevant inquiries.
• Norton is available at a very reasonable price in the market and is not heavy on pocket.

• I'd like to have still more features for searching on social media.
• I'd like to have a better interface for configuration.
• It's expensive for middle and small companies, I'd like to have a reduced-features version for them.

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• Cost could be an issue. They could perform a free trial at the beginning for people to check.
• It would be good if you can do an online free check of your computer.
• While the updates are good sometimes your computer is attacked by a virus they did not expect.

Solved the problems of my customers and permitted to clearly demonstrate these problems to management.

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I did renew it before because support is great and cost is great. I believe that Norton has a very long experience in what they do and they are doing a great job with all the updates they provide and the work they are doing. Moreover Norton is going in the right direction for sure.

It's very easy to use, also non-technical users can understand the information to use for search and results, initial configuration is less easy to configure but just a little.

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User interface is excellent. The green tickmark in the tray ensuring everything is undercontrol is so satisfying. I have turned on Auto updates so, I am not bothered about unnecessary download updates popup

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They are very available and competent, in addition, they used people with a good knowledge of the Italian language that helped very much, especially with the first customer.

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Security software with very good features that works in the background.

Price suitable for companies of any size and easy to install and use.

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As I said: ease of use, scanningg of deep web and social media, results easy to understand and use.

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Would like a manual or online version that is simple to understand and explains in detail what choices we have and why to make these choices.

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The other product didn't have searches on Social Media.

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User-friendly interface (it's not just AV and users who were interacting with the product), performance, resource usage (most of the computers were not very fresh and that factor was very critical), efficiency, it shouldn't be just sitting on a PC - it should protect it, what was perfectly done with that product.

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• DS gave more visibility on the company cyber exposure.
• Results of DS searches helped to solve security holes in people's behaviour.
• Company management reached more awareness about company cyber exposure.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Poor performance against Spyware and other threats despite claiming to act against them (recognizes very few and eliminates less) It is limited to viruses.
• Regular blocking of incoming scripts (in front of other antivirus)
• Little or almost no compatibility with the Windows XP Firewall, but they are involved.