Dimensional Insight vs. Geckoboard

Well suited - as stated before - allows user to answer their own questions.

Incentivized

Great value for the money. Excellent for smaller agencies with multiple projects and teams in a smaller space. We can quickly roll out mobile displays to help with a particular deployment push or monitoring a clients website engagement. It's also useful for showing live data without requiring analytics to run reports from a CRM, etc.

Incentivized

• The product is excellent!
• Experienced DI Consultants with a broad knowledge in both, product and client data.
• Customer service and technical support is always available; very professional and investigate reported issues until resolved.

Incentivized

• User self-help - the video tutorials and a robust publicly accessible knowledgebase.
• Geckoboard can aggregate data from a number of other apps into a singular dashboard.
• Sleek, dark UI.

Incentivized

• Some screens are not adjustable for sizing.
• Better capability to import from a spreadsheet.

Incentivized

• A bit more flexibility in the number of columns would be nice.
• Ability to scale to mobile device (web).
• App capabilities are missing on Android.

My company did not renew due to changes in the organization.

Incentivized

Navigation thru the Diver portal is simple; some users have trouble but it also depends on how the analysts build models and present the reports with quickviews selections and report layouts. I am aware of DI capability to access reports thru mobile devices but I have not experience it first hand.

Incentivized

With a simple interface and available templates, creating basic dashboards is easy. Obviously depending on the data you want to visualize, there may be higher learning curves. That being said, they have a huge amount of integrations and extensible frameworks. If you are using anything made in the past ten years there is an API function or integration that can get it talking to the platform. As such, it's pretty easy to hit the main data points you want and get it on a cheap display in front of your team.

Incentivized

Support is always quick to answer and good to deal with.

Incentivized

The support levels vary based on the level of plan that you have but that's to be expected. Virtually everything except the Enterprise plan has basic chat/email support. While they are responsive they are not going to be much assistance in helping you figure out API calls or implementing 3rd party integrations. That is to be expected and the support community can pretty much get you in the right direction if you look.

Incentivized

I don't have direct experience with the first time DI was implemented but on subsequent upgrades there have been positive experiences with support and seamless transitions to avoid users discomfort.

Incentivized

Dimensional Insight is a lot easier to design and use. User interface is much more intuitive.

Incentivized

Domo is more robust. We do use both because Geckoboard is really easy to show the rest of our team without the need for additional licenses.

Incentivized

• Increased efficiency - very positive.
• Sales Reporting is Interactive and Light Years ahead of previous solution.

Incentivized

• While we originally used this as an internal IS tool, we eventually have expanded it to be used by nearly every department.
• Because pricing is monthly, we can grow or decrease our usage based on our current client needs.
• Because it is low cost and easy to deploy, we can utilize it in place of considerable resources in analytics and reporting by delivering snapshots of data without pulling reports.

Incentivized